We performed a comparison between Adobe Connect and Zoom based on real PeerSpot user reviews.
Find out in this report how the two Virtual Meetings solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most critical feature is the POA, but Breakout sessions are definitely my favorite."
"The solution can scale well."
"It is straightforward to set up."
"I like Adobe Connect because of its flexibility."
"The product has valuable communication features. It also has good performance and stability."
"Screen share and document share are good features."
"It trains providers for on-premise deployment in several locations."
"One of the most valuable features is the user interface. With every new update, they introduce new useful features."
"The product's initial setup phase was easy."
"The solution is very user friendly and flexible."
"When I had meetings, I used to take notes or record them, but then someone still had to transcribe everything. Now, I'm fascinated by OtterPilot. It automatically transcribes meetings, summarizes them, and identifies action items. I've been recommending it to everyone I know. It is a tool that you can use during Zoom or Teams calls. It takes real-time notes and then sends a summary and action items to everyone via email. It's been really helpful for about three or four years now."
"The product runs pretty smoothly so I haven't had to contact technical support."
"The solution offers a free version."
"The solution can scale easily."
"I've been using Zoom since the pandemic started. It's actually been a life saving product under the circumstances that were thrust on everybody."
"Interface and layout options could be improved."
"The price is a problem."
"Other solutions have more marketing and more visibility. Nobody knows Adobe Connect exists."
"We would like to see support for exportable files that have been uploaded into Adobe Connect as templates for activities."
"We encounter issues while connecting headphones via Bluetooth. This particular area needs improvement."
"It needs faster and easier upgrades."
"Adobe's products are difficult to grasp."
"There was a situation not long ago when there were some security fears. Some users had somebody else take control of their calls. They might have addressed these issues now, but the security needs to continue to be upgraded."
"When sharing a screen, it's only dedicated to one particular window, not multiple windows"
"The security can be improved because this is one of the reasons that my organization prefers to use Skype."
"I can't think of any features that are lacking."
"The video quality of the free version might not be as good as the enterprise edition."
"Sometimes can get confused about which password setting or parameter setting to use. For example, if I want to issue a Zoom meeting to my team members or perhaps sometimes I want them to issue a Zoom directly when I receive the Zoom accounts from our IT department, I don't know how to enable or disable these features in the Zoom. I think it's a personal issue I have."
"Setting up and understanding the tool takes time."
"Zoom needs to address the privacy issues I've heard about."
Adobe Connect is ranked 13th in Virtual Meetings with 10 reviews while Zoom is ranked 1st in Virtual Meetings with 201 reviews. Adobe Connect is rated 8.6, while Zoom is rated 8.4. The top reviewer of Adobe Connect writes "User-friendly layout with a nice virtual meeting experience and good reliability". On the other hand, the top reviewer of Zoom writes "Easy to use and provides good video and sound quality". Adobe Connect is most compared with GoToMeeting, whereas Zoom is most compared with Webex, Skype for Business, Cisco TelePresence, TeamViewer and Zoho Meeting. See our Adobe Connect vs. Zoom report.
See our list of best Virtual Meetings vendors.
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For training session Webex is best the best solution.
My comments about Zoom:
The Pros:
- It allows you to schedule any meeting and invites your meeting members at a particular date & time with Meeting Id & Password.
- It allows organizing multiple meetings, to carry out online meetings, file sharing, webinars & group messaging.
- Through the Zoom application, users are given the option to connect to more than one conference room, include more attendees remotely, and conduct face-to-face meetings.
- Zoom offers both native mobile (iOS & Andrioid)and desktop versions that let users collaborate & connect remotely.
- It allows us to record video chat and look at them at a later date & time.
- Whiteboard is a good feature for having a meeting in which everyone can join to type or draw, and write.
If we have a brainstorming-type meeting, we can share our own ideas with the whiteboard.
- Zoom recently implemented a Microsoft Office add-in, which means we can now schedule Zoom meetings without having to go into the Zoom app.
The Cons (from my experience using in Melbourne, Australia):
- Have encountered Slow response sometimes when participants are joining from different geographical locations.
- The Free Version allows having a conference call for 40 minutes. Price could be an issue for the Paid Version.
My comments about Zoom:
The Pros:
- It allows you to schedule any meeting and invites your meeting members at a particular date & time with Meeting Id & Password.
- It allows organizing multiple meetings, to carry out online meetings, file sharing, webinars & group messaging.
- Through the Zoom application, users are given the option to connect to more than one conference room, include more attendees remotely, and conduct face-to-face meetings.
- Zoom offers both native mobile (iOS & Andrioid)and desktop versions that let users collaborate & connect remotely.
- It allows us to record video chat and look at them at a later date & time.
- Whiteboard is a good feature for having a meeting in which everyone can join to type or draw, and write.
If we have a brainstorming-type meeting, we can share our own ideas with the whiteboard.
- Zoom recently implemented a Microsoft Office add-in, which means we can now schedule Zoom meetings without having to go into the Zoom app.
The Cons (from my experience using in Melbourne, Australia):
- Have encountered Slow response sometimes when participants are joining from different geographical locations.
- The Free Version allows having a conference call for 40 minutes. Price could be an issue for the Paid Version.