We performed a comparison between Adobe Workfront and Jira based on real PeerSpot user reviews.
Find out in this report how the two Project Management Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Workfront is innovative and these were plenty of features that I found valuable while working at Logitech. Workfront had this feature of Project Schedule Templatization. This saves time and effort and even leads to the standardization of processes that are well-assorted. The Intelligent Graphical Interfaces of Workfront allow one to look at a specific type of resource and a specific phase for a specific family of products. You can get quite granular with the data and even zoom in or out of the timeline. It also categorizes projects according to classes and portfolios so that over time, you can more easily understand what are the various metrics involved in producing a specific portfolio Another important feature is Workfront allowing you to validate milestones and investigate the project. This also helped me to understand which projects are performing well and whether it was beneficial to invest in the same. The IT and the app configuration is quite secure and it is one of the benefits. One more valuable feature is the integration of communication systems inside Workfront. This helps you differentiate between normal business emails and project-specific conversations. This is also known as ‘queues’ and I absolutely find this feature extremely powerful."
"I can say it is a powerful tool. We have everything in-house in that tool, like, creating reports, dashboards, creating various workflows, and everything we have inside one application."
"The solution is stable."
"Monitoring the progress of projects and tasks is very effective."
"I also like Workfront's integration. The solution integrates natively with other systems. It's easy to connect Workfront to any product that has a customer service database, such as a CRM or service ticket management solution."
"The tool is very user-friendly."
"The intake feature is the most valuable in Workfront."
"Feature-wise, I would say that its overall ability to be infinitely customizable is valuable...My experience with the support team has been amazing."
"The design of the interface is clean and not too busy visually."
"The way we can define and customize the search queries for the tickets in Jira is most valuable."
"I found it super useful, as it is customizable for different teams and users."
"Kanban board: The board is easy to use and visually impressive to non-IT users, who found it easy to relate to."
"Jira queries can be used for different types of deployment automation processes."
"What I find valuable about Jira is that it's an ecosystem. Sometimes, it does not provide the best in class solutions, but it's so well integrated. You will not have many problems with integration."
"It's flexible and it can provide a lot of different options, such as dashboards, that you can create and manage."
"It's an open-sourced product that is easy to customize."
"We were having some difficulties creating different kinds of reports and dashboards."
"Our product and graphic designers are working with various Adobe products, but Workfront has a no-frills interface. It's a useful tool with everything we need, but it could be a little more attractive and present information in a polished way. It's a web interface, so it's accessible, but the appearance could be a little slicker."
"Sometimes there are glitches when we are reviewing an interactive proof."
"The solution's visualization feature could be user-friendly."
"I would say that the stability, honestly, has gone down since the Adobe acquisition, and the quality when they roll out their updates."
"The interface can also be customized to fit and accept many tools for better performance and customer service improvement."
"I have used the product and instantiated it, almost seven years back. The process was fairly complex, however, I don't know if they have changed the same now. But this is something I think, if not addressed can be improved. Another area that needs a little attention, is the change of implementation lead. Back when we had Workfront instantiated, we often had our timeline delayed due to the change in the implementation lead. Now Workfront is under Adobe and, in case, this issue, isn't fixed it should be given due attention. Also, Workfront is a universal tool, which can pose a difficulty for small businesses and companies, who don't have the required time, effort, and knowledge to configure it periodically."
"Workfront's reporting capabilities must be improved."
"My main concern is the administration of projects, especially user groups, and this requires root access rights but there is no concept of layered admin rights."
"For our company, we're thinking about not only project management solutions but also collaboration solutions, and maybe if Jira had a chart or quick commenting option, it would be great."
"The following definitely need improvement: UI, speed, and mobile app functionality."
"They could improve the solution by having a multiple project dashboard to be able to manage many projects KPI's at once, this would really be helpful."
"The history with Jira is that it is a bit complex for many users."
"Having more seamless integration with Confluence would really help us track our product management activity and other product details in one place."
"Jira can improve by making user management better. It is not easy to have visibility of who has the right to do what. Only the administrator has this visibility but there should be the option for other users too."
"I would like integrated requirements management, so we do not have to buy plug-ins for JIRA, since it was hard to get requirements management for it."
Adobe Workfront is ranked 9th in Project Management Software with 31 reviews while Jira is ranked 5th in Project Management Software with 266 reviews. Adobe Workfront is rated 8.4, while Jira is rated 8.2. The top reviewer of Adobe Workfront writes "A Highly Stable and Reliable Enterprise Work Management Solution ". On the other hand, the top reviewer of Jira writes "A great centralized tool that has a good agile framework and is useful for day-to-day planning, task management, and work log efficacy". Adobe Workfront is most compared with Wrike, Asana, monday.com, Smartsheet and ServiceNow Strategic Portfolio Management, whereas Jira is most compared with Microsoft Azure DevOps, IBM Rational DOORS, OpenText ALM Octane, Rally Software and Polarion ALM. See our Adobe Workfront vs. Jira report.
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