We performed a comparison between Alibaba Cloud and Oracle Cloud Infrastructure (OCI) based on real PeerSpot user reviews.
Find out in this report how the two Infrastructure as a Service Clouds (IaaS) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The product's initial setup phase was easy for me since I had a background in cloud products."
"I rate Alibaba Cloud's scalability an eight out of ten."
"The installation is easy."
"Alibaba Cloud allows for easy setup of mirror sites and backup servers, ensuring data redundancy and high availability."
"ECS is the most valuable feature of the solution."
"Alibaba support is responsive. When we create tickets in the Alibaba portal, they usually respond online or call me in five minutes."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"It is easy to set up."
"Oracle does well when it comes to data privacy and security, which are critical."
"OCI's best features are its price, databases, and Linux compatibility."
"The initial setup of Oracle Cloud is simple...It is a scalable solution."
"The most valuable feature is the reporting service."
"I find the Single Sign-On, SSO, feature to be valuable."
"Oracle is a very useful tool in terms of usability and customization."
"The scalability feature of the product is very impressive, especially considering the fact that the tool offers its users a pay-as-you-go model."
"The strength of this product is that they have many good database options, compared to other vendors."
"The majority of the tools and processes, in general, have a lot of room for improvement."
"Users use websites as a tutorial. However, the Alibaba Cloud website has the content, and the scripts are copied from Amazon Web Services. We had received customer feedback where the customer asked us to get formulate original content instead of copying from Amazon Web Services. It’s very odd and awkward."
"It is not robust."
"The support offered by the tool is ridiculous."
"Alibaba Cloud needs to increase availability in Thailand."
"From a performance point of view, Huawei and Azure are faster. Alibaba isn't as good."
"The user experience must be improved."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"I think that there could be a more user-friendly environment when it comes to the options that Oracle presents through the Oracle Cloud Platform."
"The solution needs improvement in support, performance, and features."
"The product's technical support is an area with shortcomings that need improvement."
"The solution could always be less expensive."
"The AI capabilities and the power automate platform that Azure is offering seem to be way ahead of what Oracle is offering."
"There's one app I have to install on my device, the Articulate Player app. It's only available on Apple and Android, but it's not available for Windows. I can't run the program on my desktop, to use it to learn Java."
"There's a need for further customization to unlock the platform's full potential."
"The solution's reporting part is not good and needs more development."
More Oracle Cloud Infrastructure (OCI) Pricing and Cost Advice →
Alibaba Cloud is ranked 8th in Infrastructure as a Service Clouds (IaaS) with 17 reviews while Oracle Cloud Infrastructure (OCI) is ranked 3rd in Infrastructure as a Service Clouds (IaaS) with 91 reviews. Alibaba Cloud is rated 7.4, while Oracle Cloud Infrastructure (OCI) is rated 7.8. The top reviewer of Alibaba Cloud writes "The solution is useful for application development, but the user interface and user experience must be improved". On the other hand, the top reviewer of Oracle Cloud Infrastructure (OCI) writes "Cost-effective and can be used to host OIC and APEX". Alibaba Cloud is most compared with Microsoft Azure, Google Cloud, Amazon AWS, Google Firebase and DigitalOcean, whereas Oracle Cloud Infrastructure (OCI) is most compared with Microsoft Azure, Amazon AWS, Google Cloud, IBM Public Cloud and Google Firebase. See our Alibaba Cloud vs. Oracle Cloud Infrastructure (OCI) report.
See our list of best Infrastructure as a Service Clouds (IaaS) vendors.
We monitor all Infrastructure as a Service Clouds (IaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
