We performed a comparison between ArcSight Logger and Datadog based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's a robust, mature product and you can do some really complex operations and analytics."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"We check a lot of logs in ArcSight Logger because we're running a massive database platform."
"It provides in-depth information on business activities once we log into the system."
"We haven't had any crashes or bugs. It is stable."
"I am impressed with the product's ability to pick up logs. It also has UEBA which has reduced the time to take charge of the events."
"ArcSight provides the basic information that we want."
"In our country we are a little bit private in terms of solutions, so we are just starting to use the basic data capture. Now some users can start to use additional features that come with Micro Focus ArcSight like user behavior analytics for investigating."
"We find they have a very helpful alert system."
"The most valuable features have been: Sharable dashboards, TimeBoards, dogstatsd API, Slack Integration, Event logging API. CloudTrail Events, Tags, alerts, and anomaly detection. EBS Volume Snapshot Age, which they added upon request."
"The flexibility to create notebooks and dashboards and fully customize them gives us a lot of power to track the exact services and endpoints we are working on."
"The tool's deployment is easy."
"By moving to Datadog, we did not need to manage our own monitoring infrastructure anymore."
"Datadog dashboards are pretty great."
"I like the amount of tooling and the number of solutions they sold with their monitoring. Datadog was highly intuitive to use."
"If we have a large load for users using our basic Datadog, it will immediately fire off an alert notifying us either something's wrong or not."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"The next release should have AI capabilities."
"It would be better if the product is cheaper."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"We have had problems with archiving."
"We find that the search and access functionality is quite slow."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"The platform is quite expensive. They should reduce its cost."
"We have recently had a number of issues with stability and delays on logging, monitoring, metric evaluation, and alerts."
"Datadog lacks a deeper application-level insight. Their competitors had eclipsed them in offering ET functionality that was important to us. That's why we stopped using it and switched to New Relic. Datadog's price is also high."
"Datadog has a lot of features kind of cramped into one dashboard. It's quite hard to get around what feature does exactly what. There was a steep learning curve, trying to navigate through menus."
"It lacks consistency in the APIs."
"The pricing should be less of a surprise."
"Datadog has a lot of documentation, but a lot of that documentation assumes you know how the service works, which can lead to confusion."
"I find the training great. That said, it is set for the LCD (lowest common denominator). Of course, this is very helpful to sell the product, yet, to really utilize the product, you need to get more detailed."
"It can have an artificial intelligence component. Even though I can seamlessly look at end-to-end security, it would be better to have alerts and notifications powered by an AI engine. I am not sure if they have an AI component. We have not reached out to them or looked at it, but this is something that I keep on talking about within our company in terms of features. Such a feature would be good to have, and it would further optimize my Security Ops team's abilities."
ArcSight Logger is ranked 28th in Log Management with 31 reviews while Datadog is ranked 3rd in Log Management with 137 reviews. ArcSight Logger is rated 7.8, while Datadog is rated 8.6. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and LogRhythm SIEM, whereas Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability. See our ArcSight Logger vs. Datadog report.
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