We performed a comparison between ArcSight Logger and syslog-ng based on real PeerSpot user reviews.
Find out in this report how the two Log Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The technical support team is good...It is a scalable solution."
"Some of the most valuable features I really appreciate are the performance, how quick the solution is, and how easy it is to create a query."
"It provides in-depth information on business activities once we log into the system."
"The solution provides information about the risk factors."
"The most valuable feature is the level of detail that you can see about certain events, even when they do not come up in the console."
"The ESM use cases are the most valuable. It enables us to use the big data collection inside our company. We are able to create use cases for whatever it suits and I find that the most interesting part of any SIEM solution."
"ArcSight provides the basic information that we want."
"ArcSight's robustness is its most valuable feature."
"Syslog-ng provides easy access to all my logs. It helps me show managers and other clients precisely where an incident occurred. I also like it because you can integrate syslog-ng with multiple solutions to allow real-time monitoring."
"For us, the most valuable feature is the use of compound search for searching logs at a specific time, by a specific user, or specific behavior."
"The ability to extract and store the logs is the most valuable feature of syslog-ng."
"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."
"Syslog-ng has a separate config file in addition to the core configuration."
"It's not a new product and is a bit complex. So, it requires a person dedicated to working on it and to know about it in and out. It is a huge product, and the search operation is a bit complicated for a new user or someone who has not used it for long. So for that person, it becomes a bit difficult."
"The solution must provide readymade connectors for different applications."
"I think the ArcSight team should try to simplify legacy products for the customers, because that product is not easy to use or to work with. It needs more more competency or appeal to use. We hope Micro Focus is trying to resolve this."
"It is really difficult to work in ArcSight Logger, as it is very slow."
"You have limited reporting capabilities and I wouldn't choose ArcSight Logger for this purpose."
"ArcSight has been sold two or three times, and the quality has decreased."
"Using the ArcSight Logger dashboard is not particularly intuitive or efficient, so it is important to be trained in its use."
"We have had problems with archiving."
"There is room for improvement in terms of observability."
"Syslog-ng has built-in features that we can use to create alerts for a SIEM solution. It isn't a true SIEM solution, but it's sufficient for the time being."
"It's hard to find people who know how to use syslog-ng. I often find problems with configurations, and solutions aren't integrated correctly with syslog-ng. For example, there might be data with extra decimals, or the collector agents are incorrectly named. It isn't a problem with the solution; it's a lack of professionals."
"There is always the potential for additional integration and protocol extensions."
"The filtering has room for improvement."
ArcSight Logger is ranked 28th in Log Management with 31 reviews while syslog-ng is ranked 18th in Log Management with 5 reviews. ArcSight Logger is rated 7.8, while syslog-ng is rated 8.6. The top reviewer of ArcSight Logger writes "A scalable and stable solution that enables users to see all the event logs in one place". On the other hand, the top reviewer of syslog-ng writes "It's a user-friendly open-source solution that can replace or augment a commercial product in some cases". ArcSight Logger is most compared with Splunk Enterprise Security, IBM Security QRadar, Elastic Security, Wazuh and VMware Aria Operations for Logs, whereas syslog-ng is most compared with SolarWinds Kiwi Syslog Server, Graylog, Grafana Loki, Logstash and Datadog. See our ArcSight Logger vs. syslog-ng report.
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