We compared ExtraHop Reveal(x) and Arista NDR based on our user reviews across 4 parameters. After reading all of the collected data, you can find our conclusion below.
ExtraHop Reveal(x) offers robust network visibility, real-time threat detection, and comprehensive analytics capabilities, with positive feedback on pricing, setup costs, and licensing. Arista NDR is praised for its network detection and response capabilities, scalability, and comprehensive reporting tools. Users appreciate the excellent customer service and support for Arista NDR, while also noting areas for improvement in the user interface and alerting system.
Features: ExtraHop Reveal(x) excels in robust network visibility, real-time threat detection, and comprehensive analytics. Arista NDR shines in network detection and response capabilities, intuitive interface, scalability, and comprehensive reporting tools.
Pricing and ROI: ExtraHop Reveal(x) is praised for its low setup cost, making implementation easy. In contrast, Arista NDR is known for competitive pricing and straightforward setup. Both have flexible licensing processes, offering positive user experiences with pricing and setup costs. ExtraHop Reveal(x) offers ROI in the form of enhancing security and network visibility. Arista NDR focuses on cost savings and improving network performance for users.
Room for Improvement: ExtraHop Reveal(x) could improve by enhancing the accuracy and responsiveness of the software and providing more comprehensive documentation and better customer support. Arista NDR needs to focus on improving filtering capabilities and the alerting system for better data management and customization.
Deployment and customer support: ExtraHop Reveal(x) has a complex setup process that requires coordination between multiple teams. Arista NDR is more straightforward and can be done quickly with just two people in one day. ExtraHop Reveal(x) provides quick and effective customer assistance, however, there is still some potential for enhancements. Arista NDR delivers dependable support from knowledgeable L3 engineers for prompt problem-solving.
The summary above is based on 10 interviews we conducted recently with ExtraHop Reveal(x) and Arista NDR users. To access the review's full transcripts, download our report.
"It gives us something that is almost like an auditing tool for all of our network controls, to see how they are performing. This is related to compliance so that we can see how we are doing with what we have already implemented. There are things that we implemented, but we really didn't know if they were working or not. We have that visibility now."
"This solution’s encrypted traffic analysis helps us stay in compliance with government regulations. It is all about understanding data exfiltration, what is ingressing and egressing in our network. One common attack vector is exfiltrating data using encryption. My capabilities to see potential data exfiltration over encrypted traffic is second to none now."
"The interface itself is clean and easy to use, yet customizable. I like that I can create my own dashboards fairly easily so that I can see what is important to me. Also, the query language is pretty easy to use. I haven't needed to use it a ton, but as I need to go in and do different queries based on their requests, it has been fairly simple to use."
"The query language makes it easy to query the records on the network, to do searches for the various threat activities that we're looking for. The dashboard, the Security Knowledge Graph, displays information meaningfully and easily. I am able to find the information that I want to find pretty quickly."
"Arista NDR's scalability is very good, making it easy to add more hardware components. You can order additional hardware and integrate it by stacking it with the existing setup. This feature cannot be seen in other NDR tools."
"The most valuable portion is that they offer a threat-hunting service. Using their platform, and all of the data that they're collecting, they actually help us be proactive by having really expert folks that have insight, not just into our accounts, but into other accounts as well. They can be proactive and say, 'Well, we saw this incident at some other customer. We ran that same kind of analysis for you and we didn't see that type of activity in your network.'"
"We appreciate the value of the AML (structured query language). We receive security intel feeds for a specific type of malware or ransomware. AML queries looking for the activity is applied in almost real-time. Ultimately, this determines if the activity was not observed on the network."
"The query language that they have is quite valuable, especially because the sensor itself is storing some network activity and we're able to query that. That has been useful in a pinch because we don't necessarily use it just for threat hunting, but we also use it for debugging network issues. We can use it to ask questions and get answers about our network. For example: Which users and devices are using the VPN for RDP access? We can write a query pretty quickly and get an answer for that."
"Setting up the solution is relatively easy."
"The security features of this solution are the most valuable."
"The solution works well for sending sensors."
"ExtraHop Reveal(x) is one of the tools that works out of the box when it comes to threat hunting."
"The most valuable features of ExtraHop Reveal(x) are the detection and alerting of network behavior and anomalies."
"The solution's initial setup process is easy."
"We had useful information within the hour of deployment. The ability to trace back for historical analysis, as well as the behavioral analysis done with the security information, puts the user in a position to make an informed decision to mitigate the performance or security incidents. Regarding the security incidents, Reveal (x) is able to create incident cards that guide your teams through the incidents and gives you the option to delve into the transaction detail to potentially view payloads as well."
"Reveal X integrates seamlessly with CrowdStrike. If you see something sketchy on the network, you can quarantine devices through ExtraHop and it'll push to the CrowdStrike server."
"One concern I do have with Awake is that, ideally, it should be able identify high-risk users and devices and entities. However, we don't have confidence in their entity resolution, and we've provided this feedback to Awake. My understanding is that this is where some of the AI/ML is, and it hasn't been reliable in correctly identifying which device an activity is associated with. We have also encountered issues where it has merged two devices into one entity profile when they shouldn't be merged. The entity resolution is the weakest point of Awake so far."
"Be prepared to update your SOPs to have your analysts work in another tool separately. There are some limitations in the integrations right now. One of the things that I want from a security standpoint is integration with multiple tools so I don't need to have my analysts logging into each individual tool."
"Arista NDR needs to open legal offices to be closer to customers and partners. It needs more visibility in the NDR market in the Middle East. While they are doing well, they lack sufficient engineers. They need to hire more engineers to meet the demand and expand their presence. The current team is good but not enough to fully capture the market."
"When I looked at the competitors, such as Darktrace, they all have prettier interfaces. If Awake could make it a little more user-friendly, that would go a long way."
"One thing I would like to see is a little bit more education or experience on AWS cloud for their managed services team. We've explained how we have the information set up, that the traffic coming in goes to the AWS load balancer and then gets sent on to our internal servers... but when I get notices they always tell me this traffic is coming from the IPs belonging to the load balancers, not the source IPs. So a little bit more education for their team about how AWS manages the traffic might help out."
"The one thing that the Awake platform lacks is the ability to automate the ingestion of IOCs rather than having to import CSV files or JSON files manually."
"Awake Security needs to move to a 24/7 support model in the MNDR space. Once they do that, it will make them even better."
"There's room for improvement with some of the definitions, because I don't have time and I'm not a Tier 4 analyst. I believe that is something they're working towards."
"The solution's reporting part and GUI are areas with certain shortcomings where improvements are required."
"The solution’s pricing could be improved."
"Netflow - Processing Netflow can be cumbersome as it requires triggers to truly gain value and insight. This in turn can add a bit of load to the hardware. The focus of ExtraHop Reveal (x) is live packet data."
"It needs integration with more security vendors."
"ExtraHop Reveal(x) could improve by allowing a longer look back in the feature. Right now you have a limit of 30 days to look back on your activity. I've used Darktrace before, and they allow you the ability to play back events. This would be a good feature to have in ExtraHop Reveal(x)."
"There is a little training online, but it'd be cool if ExtraHop provided certifications. CrowdStrike does elective training that gives you a certification as a Falcon administrator. It'd be nice to see ExtraHop have something like that"
"The solution is expensive and gets more expensive if a company needs to scale it."
"I would like to see more cloud capability."
Arista NDR is ranked 8th in Network Traffic Analysis (NTA) with 14 reviews while ExtraHop Reveal(x) is ranked 5th in Network Traffic Analysis (NTA) with 12 reviews. Arista NDR is rated 9.0, while ExtraHop Reveal(x) is rated 8.6. The top reviewer of Arista NDR writes "Gives us network layer visibility into things that may not be covered by other monitoring tools, such as shadow IT". On the other hand, the top reviewer of ExtraHop Reveal(x) writes "It helps you visualize how data moves across your network". Arista NDR is most compared with Palo Alto Networks Advanced Threat Prevention, Vectra AI, Trend Micro Deep Discovery, Cisco Secure Network Analytics and Aruba IntroSpect, whereas ExtraHop Reveal(x) is most compared with Darktrace, Vectra AI, Corelight, Cisco Secure Network Analytics and ExtraHop Reveal(x) 360. See our Arista NDR vs. ExtraHop Reveal(x) report.
See our list of best Network Traffic Analysis (NTA) vendors and best Network Detection and Response (NDR) vendors.
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