We performed a comparison between Aruba ClearPass and Cisco ISE (Identity Service Engine) based on our users’ reviews in four categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Although Cisco is a worldwide, well-known, trusted, and respected branded product, with many known complexities, Aruba ClearPass is flexible, versatile, and more user-friendly than Cisco. Aruba’s aggressive stance on keeping hackers out with strict authentication policies and its cost-effective business model and excellent technical service make it a NAC solution to consider seriously.
"The support is top notch, expert, and very friendly. "
"I like the stability and the GUI, which is always improving."
"The setup is simple."
"We are able to satisfy many different organizational needs because of its flexibility."
"The aspect of Aruba ClearPass that I like most is that it has a lot of options, it is very versatile."
"The solution is highly stable."
"What I like most about Aruba ClearPass is that it has the best enforcement feature for the network. I also like its Guest Captive Portal and virtual security enforcement features, but the virtual security enforcement feature is still under testing by my company. Aruba ClearPass also has a wonderful UI which I find valuable."
"The most valuable feature is flexibility as it supports solutions from multiple vendors."
"I like the logging feature."
"When we use ISE, one of the helpful things is that I can go through the dashboard and get every step along the way of how a device was authenticated. If it's failing, why did it fail? Why is it unauthorized? If there's an error, what is the error and how can I fix that error? If it's something that, if they should be passing, why are they failing?"
"The authorization and accounts inside of ISE are very useful for us."
"I love the policy sets, they are really nice and dynamic."
"It does a good job of establishing trust for each access request, no matter the source. It's also very effective at helping with the distributed network and at securing access."
"The interface is pretty easy to use."
"It does what it's supposed to. We use a certificate-based authentication method for corporate-managed devices. That means when a user walks in with their managed laptop and plugs it into the network, it chats with Cisco ISE in the background, allows it on the network, and away they go."
"Having access and being able to add people or change authentication yourself is nice. In the past, we've used other group authentication services, and we always had to go to them and get permissions. Having that control is key."
"An issue with Aruba ClearPass is the lack of information and poor community support. You can't find the material easily on the internet for any issues. For example, if you're looking for any configuration or exploring any issue, it's not easy to find information, and this is the problem with Aruba ClearPass. Access to helpful information and poor community support could be improved. Another area for improvement in Aruba ClearPass is that some of its advanced features aren't easy to find. For example, my team needed to apply Google single sign-on, but it wasn't easy to find. Aruba ClearPass is a big solution with a lot of capabilities, and it's a very advanced solution, so you need to either have some experience with it or undergo some training. Aruba ClearPass is a very good solution from the network perspective, but the issue is the poor support you get from the community. When you try using the solution, some areas aren't easy. When you search on YouTube, you'll find very few materials about Aruba ClearPass. It isn't like Cisco where you can find information from hundreds of websites, on YouTube, etc. This is bad for Aruba, so this area should be improved. Aruba has a training center, but the usual training offered is only for Aruba Wireless and Aruba Switches. If you have another solution, it's not easy to integrate it with Aruba ClearPass, so this is an area for improvement. You need to do some research to successfully integrate your solution with Aruba ClearPass. We integrated Aruba ClearPass with Ubiquiti WiFi, and it's working fine with no issues. My next project is to start integrating Aruba ClearPass with Cisco Switches. The solution is good, but on the website, there's no book and no video, and you can't find the material on Aruba ClearPass easily. This is one of the issues with Aruba."
"The AirWave Dashboard heat maps could be better designed."
"In the future, I would like to see plugins for AI and machine learning."
"Configuration should be more easy to understand between the link of two topics."
"The monitoring of Aruba ClearPass needs improvement. For example, they have monitoring for TECHx and you can find out what the administrator did. However, if Aruba ClearPass is managing GUI devices, you do not know what the administrator is doing."
"Aruba ClearPass has a complex pricing scheme, so that's an area for improvement. The process for setting up Aruba ClearPass also needs improvement. It could be easier."
"I would like to see is “AAS”. Not only Aruba APs with central, but NAC/ClearPass, AirWave, and everything licensed as a Service. This way, like AWS, they can spin up what they need when they need it and vice versa."
"I remember our technical team stating that the installation front of the solution was a bit difficult when compared to other solutions."
"I would definitely improve the deployment and maybe a little bit of the support. Our first exposure to ISE had a lot of issues."
"The web interface needs improvement. The new web interface that they have is not as easy to manage and we find it to be very slow."
"The solution can lag somewhat as we have a large database."
"We would definitely like to see a little bit of an improvement in the web GUI navigation. Some of the things are a little bit hidden in the drop-down menu. If we could get a way to get to those quicker, it'd be much more useful."
"Profiling is a really good feature. However, it sometimes is a challenge for customers when there are issues with the remediation part. I would add a built-in remediation solution. That would be a very nice feature."
"The installation is not straightforward, it took us approximately one month."
"The one main thing that it can improve on is the GUI. As the newest addition to the team, I struggle a little bit to get around it just because it has so many features."
"Cisco ISE does not recognize devices and that is an issue we faced during its integration with our existing devices."
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Aruba ClearPass is ranked 2nd in Network Access Control (NAC) with 75 reviews while Cisco ISE (Identity Services Engine) is ranked 1st in Network Access Control (NAC) with 138 reviews. Aruba ClearPass is rated 8.6, while Cisco ISE (Identity Services Engine) is rated 8.2. The top reviewer of Aruba ClearPass writes "Easy to use, multifeatured, and reliable policy management platform for identity authentication and new device onboarding". On the other hand, the top reviewer of Cisco ISE (Identity Services Engine) writes "Gives us that extra ability to assist the end user and make sure that we are making them happy". Aruba ClearPass is most compared with Fortinet FortiNAC, Forescout Platform, Microsoft Intune, Ruckus Cloudpath and macmon Network Access Control, whereas Cisco ISE (Identity Services Engine) is most compared with Fortinet FortiNAC, Forescout Platform, CyberArk Privileged Access Manager, Fortinet FortiAuthenticator and Microsoft Enterprise Mobility + Security. See our Aruba ClearPass vs. Cisco ISE (Identity Services Engine) report.
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