We performed a comparison between Atlassian Confluence and Slack based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Social Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Atlassian Confluence's most valuable features are the ease in which you can use the tool, the flexibility in creating folder structures, receiving notifications in case others put remarks on the documents, and working together on documents."
"The most valuable features of Atlassian Confluence are version management and search and linkage to the JIRA tickets. They are integrated very well together. You can have links from many places and can easily jump from one to the other. If you want to find all the information about a topic, you only need to click and you receive the information."
"There is a good library of templates for a wide range of needs."
"The most valuable feature is the accessibility from different sites for different colleagues and the search option."
"It's easy to use and you can create all types of pages."
"Confluence can link any ticket or task from JIRA to be included on the Confluence page."
"It is a good collaboration tool."
"Easy to share information and the integration with JIRA is good."
"It allows to facilitate communication, allowing us to create channels for updates, file sharing, and photo sharing within our team profiles."
"It offers customization options for various applications, including integrations with Zoom for video calls and a wide range of other integration plugins."
"The huddle feature is valuable to me."
"One thing I like about Slack is the ability to change the color of Slack. It depends on my mood. When I'm having a bright day, I just change the background color of my Slack, which is nice."
"The solution's initial setup process is easy."
"Slack is a very stable product."
"It has definitively made an improvement on our productivity. Information does not got lost in hundreds of less important messages."
"The solution makes it easy to create groups, share documents, and communicate."
"They can improve the table feature of Confluence. It is currently not adequate."
"An area for improvement would be the intuitiveness of using the features, especially if you want to customize."
"It would be good if they can continue working towards making documentation and editing as quick and easy as possible. It has got a lot of capability, but I don't know how to use it. I don't find some of the things that intuitive. Sometimes, it doesn't seem obvious to me how to use it, but it is like learning any new tool. You actually need to get trained on the tool to get maximum out of it."
"This is kind of by design, however, the lack of control in terms of editing the page to make it look the way you want it to look is an issue. It would be nice if there was more flexibility there."
"In the next release, I would like to have the ability to import pictures."
"I would like to see the text editor upgraded from its current limited abilities."
"I think the couple of improvement areas would be around Markdown support and support for adding code."
"It lacks ease of integration."
"I would like to be able to do live streaming on Slack. Slack allows Slack huddle where you can do a group call, but it is not very well-designed. I'm not sure if it is going very well, but live streaming is one thing that I would definitely love to see. When you use Zoom, I like how you can run webinars. If we could do that through Slack, it would become an all-integrated platform. I would also like to be able to schedule meetings using Slack, similar to Zoom."
"I have found it cumbersome to create and set up groups, or channels."
"We do experience issues when trying to log in on Slack."
"The way groups are created on slack could be improved. Once you create a group of people, you can't add additional people unless you convert it to a channel."
"It is difficult to navigate the tool when I log in to two devices and start a video call."
"The only area of concern that I have is with the inability to preview received documents without having to download them first."
"It would be better if Slack had a 'select all' option to delete all the files."
"I want a feature in the solution that will help me share documents only with the set of people that I prefer rather than all of them. I would also like the solution to have a feature similar to Microsoft SharePoint where you can group all your documents."
Atlassian Confluence is ranked 2nd in Enterprise Social Software with 99 reviews while Slack is ranked 3rd in Enterprise Social Software with 68 reviews. Atlassian Confluence is rated 8.2, while Slack is rated 8.4. The top reviewer of Atlassian Confluence writes "Good usability, helpful community support, and facilitates well-structured documentation ". On the other hand, the top reviewer of Slack writes "A competitive solution that improves collaboration and productivity". Atlassian Confluence is most compared with Microsoft Teams, Microsoft OneDrive, Office 365, SharePoint and OpenText Documentum, whereas Slack is most compared with Symphony, SharePoint, ChatWork, Chatter and Zulip. See our Atlassian Confluence vs. Slack report.
See our list of best Enterprise Social Software vendors.
We monitor all Enterprise Social Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
