We performed a comparison between Auvik Network Management (ANM) and NinjaOne based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"We have backup connectivity in case of some failures. So, it has been of some help. Our mean time to resolution has been decreased by half an hour."
"The most valuable features of Auvik are the alerting and monitoring. Those functions mean it easily more than pays for itself. I have it integrated with Slack with multiple channels set up for our IT office. When just about any part goes down that I have assigned in the alerting portion, it will let the right people know within minutes."
"My team has a lot of different needs and they will use it for monitoring server performance issues and the like. But the most important functionality for me, over the years, has been port mapping when I'm trying to figure out where a network has stopped responding."
"The most valuable feature is the notification that alerts us to an offline server, whether the server is rebooting, resetting, or if we have network issues with the internet service provider."
"The most valuable feature is that it will back up the configuration and that it will keep multiple copies of it. If a change is made to the configuration by someone else in my company, for example, and something goes wrong, I can bring up the previous configuration and the current configuration, and it will show me exactly what's different. It greatly reduces the time it would take to troubleshoot because I can pinpoint exactly what was done. I can then either change whatever it may have been or roll back the change."
"I have found Auvik extremely stable. They do a lot of scheduled maintenance, but it's almost always on the weekends, so it doesn't impact us."
"One of the most valuable features is the remote monitoring. It monitors the egress and ingress bandwidth and you can add custom rules to monitor if something is wrong. You can also add your own metrics if needed."
"Credential management is the most valuable feature. It's helpful to have everything in one essential place."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"The best feature of NinjaOne is the SLA system. Every IT person can check their performance, how long it takes to resolve an issue, and how many SLAs are breached."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"It just works as advertised and serves the purpose for which we got it."
"It helps us to be able to have visibility into the overall performance of the servers, laptops, and desktops that we are managing currently."
"The installation is easy, it only took two minutes."
"NinjaOne's best feature is its monitoring."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"For the most part, it's great for visualizing the network mapping/topology for our organization. However, when complex VLAN networks are involved, sometimes, the picture can get a little cloudy. It would definitely be nice if there was some way of choosing a VLAN to view or something like that. They should definitely improve the handling of multiple networks and VLANs."
"Auvik's notifications could be better."
"Auvik mostly supports large vendors such as the Cisco Aruba networks, Meraki, and Extreme Networks."
"The reporting needs a little bit of improvement. Sometimes, I get too many reports. Or, I don't get reports when I should be getting reports. I don't know if this is Auvik's fault or the devices that the reporting is coming from, but I have noticed there have been some discrepancies."
"I don't know if it has integrations with ticketing systems so that alerts would get to the ticketing system right away. That would be a good feature to add."
"I want to see improvements to the interface, as it's data-heavy and challenging to navigate. This makes it harder to delegate and have junior staff look around and figure out the solution. A more straightforward interface would be a welcome improvement, whether by making it cleaner or more intuitive."
"I would like a Power BI-style dashboard that you could show to a non-technical person with metrics like the number of devices accessing wireless, the amount of internet, total issues resolved each month, etc."
"I've been finding some features difficult. It might be because I'm used to PRTG, and Auvik works differently. When it comes to monitoring a simple IP address, Auvik makes it a bit harder and more complex because you have to create a service inside the site. It's not just creating a sensor and having it ping the device. You need to go to the site and create the service."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"I would like to see more scripts for PowerShell commands."
"Lacks sufficient integrations with other PSAs."
"NinjaOne's dashboard could be easier to use."
"NinjaOne's reporting module is cumbersome."
"The ticketing system in NinjaOne is not the best."
"The graphical user interface could be improved."
"There was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and raises an issue, it would take 30 to 40 minutes to appear on the IT side. So the time delay issue is the main point."
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Auvik Network Management (ANM) is ranked 3rd in Network Monitoring Software with 139 reviews while NinjaOne is ranked 27th in Network Monitoring Software with 15 reviews. Auvik Network Management (ANM) is rated 8.8, while NinjaOne is rated 8.0. The top reviewer of Auvik Network Management (ANM) writes "Enables us to get on top of issues before they become an outage". On the other hand, the top reviewer of NinjaOne writes "A tool that helps with a lot of configurations and creates automation processes that work perfectly". Auvik Network Management (ANM) is most compared with PRTG Network Monitor, LogicMonitor, SolarWinds NPM, Zabbix and Domotz, whereas NinjaOne is most compared with Atera, N-able N-central, Microsoft Configuration Manager, ConnectWise Automate and Kaseya VSA. See our Auvik Network Management (ANM) vs. NinjaOne report.
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