We compared Avanan and Perception Point Advanced Email Security across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Avanan is highly praised for its customizability as well as its consistent advancements in artificial intelligence and machine learning. Perception Point Advanced Email Security is known for its ability to identify impersonation attacks and exceptional scanning capabilities.
Room for Improvement: Avanan can enhance its alert clearance speed, decrease false positives, and improve scanning and backup options. Perception Point Advanced Email Security could improve content analysis and the ability to detect BEC attacks.
Service and Support: Avanan's customer service is consistently commended for its exceptional quality, efficiency, and expertise. Perception Point's customer service is highly regarded for being responsive, attentive, and interactive.
Ease of Deployment: Users like Avanan's trouble-free setup and easy updates. Some users find Perception Point’s setup process to be straightforward and easy, while others have encountered hurdles.
Pricing: Avanan offers affordable, transparent SaaS-based pricing. Users find it cost-effective, particularly for small and medium-sized enterprises. Perception Point Advanced Email Security offers affordable pricing that accommodates all budgets and delivers satisfactory value.
ROI: Avanan has consistently provided positive results by enhancing email network security and contributing to revenue growth. Perception Point Advanced Email Security excels in its ability to detect threats effectively, resulting in significant time and cost savings by preventing downtime and the need for extensive cleanup.
Comparison Results: Avanan is praised for its ease of implementation, adaptability, and cost-effectiveness. Users say Avanan could improve by reducing false positives and providing better documentation. Perception Point Advanced Email Security is praised for its ability to detect and prevent impersonation attacks and great customer support. The solution could improve in detecting BEC attacks and providing user-friendly configuration options.
"The solution is very easy to use. All you have to do is to assign the license to the end-user and it's done. The customer will only have the feature activated, and the solution will monitor the emails to determine if they are a threat or not."
"At the moment we are satisfied with this product. It's a stable, scalable, and resilient solution for us."
"The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"Safe attachments, safe links, policies, and the ability to protect from zero-day threats are the most valuable features."
"The technical support is good and quick to resolve issues."
"Threat Explorer is an invaluable tool for me, and it plays a crucial role in helping me discern the origins of various email campaigns, pinpointing where they emanate from, and identifying the individuals within our organization who are affected."
"Defender is a SaaS platform, so it offers more flexibility. Managing the permissions is easier. The solution's automated detection and response features are scalable."
"The good part is that you don't have to configure it, which is very convenient."
"It can retract unsafe emails and remove them from the entire communication channel."
"It is simple to deploy this platform and interact with the set features."
"I highly recommend this solution to any prospective buyer."
"The most valuable feature of Avanan is its Anti-Malware solution for Office 365, and box.com."
"The ease of installation and the AI capacity of the product are valuable."
"Email inspection has saved many employees from spam attacks and viruses from unauthorized sources."
"Email encryption enhances end to end security of any data before it passes through the networking system."
"Spam protection is the most valuable feature."
"The solution is used to block malicious items hidden inside a document or PDF file."
"The most valuable feature is the hardware-assisted platform module."
"The Perception Point Incident Response team acts as an extension of our SOC team. This is very important for us. This is a benefit provided for their main product of scanning our emails. If Perception Point can give me IR, this is really good versus other products that do not provide this kind of service. Perception Point's service is great. They are very professional. That reduces the time that my internal SOC has to deal with my internal IT person. They just send an email to the IR team at Perception Point, who continues the investigation and blocks any emails, if necessary. This is very good because it can reduce a lot of time and effort from my team. It is like an extension of my SOC, but external."
"Scalability-wise, I rate the solution a ten out of ten."
"Another feature that we really like, one that was introduced a few months back, is the way it categorizes threats into groups, such as Emotet, Qbot, Formbook, and the like. It's not only telling you that something is malware, but it's also giving you insight into what kind of malware... You understand what you are facing and whether you are a target for a specific group of threats..."
"We haven't had a client, who uses their protection, have an email security breach. That is the best thing about what they do. We don't have to think too much. Their product just works and keeps bad emails away."
"The solution’s effectiveness when it comes to detection is very good. It has a very good mechanism. It scans our emails. It identifies any threat or phishing attempts and phishing campaigns as well as any bad reputation, servers, or links, then it blocks them. This is what I find to be very good about this system."
"The most valuable feature I have found is the speed of scanning emails."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"Microsoft Defender for Office 365 should improve the troubleshooting tools. It's unclear whether the device is blocked at the firewall level or at the device itself. The granularity needed for troubleshooting is currently lacking. From my perspective, Microsoft should address this issue to benefit many users who likely share the same sentiment."
"Microsoft Defender for Office 365 should be more proactive."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"You should be able to deploy Defender for every subscription without the need to add servers."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Microsoft Defender for Office 365 could improve by giving customers information on techniques to prevent threats. For example, information about best practices on how to protect their own devices against hackers and scammers, such as educational information or training. This would help others have a better understanding of cyber security. Additionally, there can be more security features added."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"It is complicated for new users unfamiliar with the modern cloud networking infrastructure."
"The overall user interface is not attractive. It needs some improvement."
"It is very difficult to find the required documentation."
"Being cloud first and because we are in the movie business, we use a lot of Macintoshes. So, there is absolutely no reason for us to have Active Directory whatsoever. However, if you are using Office 365, you must have Active Directory in order to reset passwords. Even though we have a single sign-on provider, we must have Azure Active Directory for Office 365, which is really stupid. As a cloud application, you would think that I don't need Active Directory, which I don't need for anything else except Office 365. We have one server inside that space to help us manage Active Directory just for Office 365. This is a very sore point, but it is what it is."
"The customer service team could come up with clear tutorials on how to use this platform to help new teams."
"It should reduce the amount of time needed for thorough scanning."
"Sometimes it seemed like the allow list wasn't working. I've created many allow list rules however, they still seem to be blocked; the same is true with the blocked list rules."
"The system response in a slow computing device affects performance when sending and receiving emails."
"There is room for improvement in terms of adding the DLP (Data Loss Prevention) solution, which would be a good option for Perception Point to look into."
"I think the interface could be improved in the next release."
"From a forensics point of view, it could improve a bit more from a threat intelligence aspect. So, if I find a malicious email, they could have more investigations about sources, headers, where it comes from, if they have seen it in other campaigns before, etc. I would like a little bit more from a threat intelligence point of view so I can understand who else might be affected and attacked as well as the vectors of attack."
"Perception Point Advanced Email Security should make available more use cases."
"They can do better on the spam. Today, Perception Point is not our only solution. We have two solutions, and they are the second in line because the spam filtering is not yet the best."
"The only thing that can be improved in Perception Point is the in-depth analysis and attribution to cyberattack groups."
"This is an option to preview an email in their console, and that could be improved. If you open the preview, then it auto scrolls. Therefore, it is hard to look at the email when it is going to the next page or scrolling. It should not have the auto-scroll."
"Its websites for analysis need to be a bit more approachable for people who are less technical. Technically, it is a fire-and-forget solution. So, you want to be able to implement this solution for a lot of companies who don't have security operation teams (SOCs) behind them. You need to have something where a secretary can jump onto this console and release whatever she needs to release. Therefore, it needs to be written in a very specific non-technical language."
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Avanan is ranked 6th in Email Security with 21 reviews while Perception Point Advanced Email Security is ranked 14th in Email Security with 21 reviews. Avanan is rated 9.2, while Perception Point Advanced Email Security is rated 9.0. The top reviewer of Avanan writes "We've noticed a significant decline from people accidentally or intentionally clicking on things". On the other hand, the top reviewer of Perception Point Advanced Email Security writes "Incident Response team answers immediately and fine-tunes system to continually improve detection". Avanan is most compared with Check Point Harmony Email & Collaboration, IRONSCALES, Abnormal Security, Mimecast Email Security and Fortinet FortiMail, whereas Perception Point Advanced Email Security is most compared with Proofpoint Email Protection, IRONSCALES, Sophos Email, Darktrace and Barracuda Email Security Gateway. See our Avanan vs. Perception Point Advanced Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.