We performed a comparison between AWS Config and AWS Systems Manager based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Its direct integration with all the other products that we have from Microsoft is valuable. We're using the E5 license, and we have a whole wealth of different products available. It just makes it easier to have everything from one provider."
"We are a remote company, and the product helps us manage the global endpoints. It helps us natively manage the endpoints in the cloud from anywhere."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"At the moment, Autopilot is the most valuable feature."
"Stable solution at a good price."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"The initial setup is not complex."
"It's easy to manage."
"The scalability is a ten out of ten."
"Installing the instances and performing upgrades is smooth and clean."
"The initial setup is super easy, it takes like two minutes. Literally a one-click deployment."
"The solution is scalable and provides over 100 rules."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"AWS provides Auto Scaling groups."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"The solution is user-friendly"
"Has a variety of automation options."
"The solution's ability to scale is good."
"An area for improvement is the absence of seamless integration, particularly with external dashboards."
"Integration with Mac devices requires some improvement."
"The difficulty of the the roll out is surprisingly difficult considering this product is supposed to be an integrated part of the 365 suite."
"Reporting needs improvement."
"It needs certificate provisioning for S/MIME purposes."
"Microsoft Intune is not user-friendly to manage and has room for improvement."
"There are some issues using the solution with macOS and iOS, and it offers limited granular control with them. Intune works better on Windows and Android."
"I would like some integration with the Microsoft reporting platform Power BI."
"There is room for improvement in built-in tools, they are not up to the mark."
"The solution is missing a configuration that can assist us when writing our programming languages."
"Improvements are needed as per customer requirements."
"The reboot process for AWS instances could be improved. Microsoft Azure does not have this problem, so AWS could consider making their instances more robust. You would not need to reboot your instances frequently to replace the hardware and stuff. They can look for a better approach or mechanism to improve in the future. The concern is that you need to plan for the outage when you reboot an instance. You need to have a maintenance window where you can properly reboot the instance without affecting your application. When Amazon announces that you need to reboot an instance and are not ready, this becomes a problem."
"Additional features can be added as per customer requirements."
"AWS does not have EKS cluster backup."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The current challenge is that we can't pull any incidents from other accounts."
"Lacks sufficient integrations."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
AWS Config is ranked 15th in Configuration Management with 4 reviews while AWS Systems Manager is ranked 6th in Configuration Management with 7 reviews. AWS Config is rated 9.0, while AWS Systems Manager is rated 8.0. The top reviewer of AWS Config writes "A cloud solution to host application with smooth instance installation and performance upgrade". On the other hand, the top reviewer of AWS Systems Manager writes "Offers a variety of automation options; simplifies governance and administration ". AWS Config is most compared with , whereas AWS Systems Manager is most compared with Microsoft Configuration Manager, Red Hat Ansible Automation Platform, Red Hat Satellite, AWS CloudFormation and SUSE Manager. See our AWS Config vs. AWS Systems Manager report.
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