We compared Azure Backup and Dell NetWorker based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Azure Backup is commended for its scalability, comprehensive security options, and non-disruptive backup process. Users also like its seamless integration with various Azure services. Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Azure Backup needs to improve its backup and file-level restoration procedure. Dell NetWorker needs improvements in reporting, integration, and documentation.
Service and Support: Azure's customer service is generally considered helpful and proactive, but a few users have reported longer wait times and slow issue resolution. Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems.
Ease of Deployment: Azure Backup's setup is easy, quick, and can be completed with minimal user involvement. Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex.
Pricing: Azure Backup is a cloud-based solution, so its pricing depends on factors like storage and data consumption. Azure offers competitive pricing and is considered more cost effective than many competing solutions. Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features.
ROI: Azure Backup offers a solid return on investment with its affordable pricing and low initial costs, particularly when upgrading solutions. Users have provided no feedback about Dell NetWorker’s ROI so far.
Comparison Results: Azure Backup is an affordable, scalable solution that features an effortless deployment and native integration with Azure services. While reviews of Azure Backup’s features were generally positive, some users reported unsatisfactory experiences with Azure support. Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation.
"We are happy with this product and have not found any issues while using it."
"It is a stable solution...It is a highly scalable solution."
"It offers seamless integration."
"It's useful, it works, and it's fairly reliable."
"Our client’s infrastructure is protected by the tool."
"First of all, you can schedule a backup for the client. You can schedule it as you like. You can also control the bandwidth, so the backup will not utilize. The internet will depend on the bandwidth."
"The scalability has been good."
"Setting up Azure Backup is straightforward and the total deployment time was about a month."
"Good scalability and virtual environment protection."
"The most valuable features for us at the moment are NFS, file system backup, and IP backup."
"I like that it's stable and scalable."
"I started off as a storage engineer and ended up owning Dell EMC Data Domain and Dell EMC NetWorker. I've not used any other backup solutions at this scale. Dell EMC NetWorker does what I need it to do, it's efficient."
"The feature that offers the greatest benefits in ensuring data integrity is its backup capability."
"Dell EMC NetWorker is scalable."
"Technical support for this solution is very good."
"Anybody could drive the GUI."
"Azure Backup could improve the backup data copies because they are not immutable."
"Ransomware protection is missing in Azure Backup."
"In Avamar, the file-based restores are very quick and fast, whereas, in Azure Backup, VM restore is super easy, but if I have to do a file or a folder restore, I have to mount the entire VM image. I have to wait for some time for it to be mounted, and then I have to go inside and then check the file and copy it somewhere. It's a bit of a manual process, whereas in Avamar, you can directly select a file and folder, and it'll recover with whatever permissions you want."
"They need to improve the frequency of the backup. You can only backup one to three times a day. It would be better to back up continuously throughout the day."
"The user interface is a little bit confusing and it could be better."
"We would like to see some kind of notification given to the user that a file was not synchronized well or what may have happened."
"It still does not have a lot of customization, especially if your workloads are not in Azure."
"I once tried restoring a Linux environment, and the size of the Linux VM or the data disk was really huge. It took a really long time to restore the environment and send the data from the storage to the disk. It took around 25 to 30 minutes, which was much longer than I anticipated. They can improve the duration of such restore operations. In the next release, it would also be good if they could reduce the duration for transferring the data from their storage to the actual storage while creating a virtual machine. They can reduce the duration or increase the data transfer rate."
"The configuration is too complex."
"he API side of the solution has certain shortcomings."
"The price could be cheaper."
"I would like to see the user interface improved, more documentation, faster support, and it could be easier to configure."
"The support is an area with concerns where improvements are required."
"In the next release, I would like to see better pricing and more integration with the other products in Dell EMC."
"While upgrading to a new version, we encounter challenges related to specific algorithms or code regulations."
"They need to be compatible with the cloud because EMC NetWorker cannot compete with other products at the moment. EMC focuses only on their own cloud and do not take into consideration other cloud vendors."
Azure Backup is ranked 7th in Backup and Recovery with 51 reviews while Dell NetWorker is ranked 13th in Backup and Recovery with 73 reviews. Azure Backup is rated 7.8, while Dell NetWorker is rated 7.8. The top reviewer of Azure Backup writes "Straightforward to set up and manage and allows us to monitor all backups in one place". On the other hand, the top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". Azure Backup is most compared with Veeam Backup & Replication, Rubrik, Commvault Cloud, Veritas NetBackup and Dell Avamar, whereas Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Cohesity DataProtect. See our Azure Backup vs. Dell NetWorker report.
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