We performed a comparison between Barracuda Email Protection and Microsoft Exchange Online Protection (EOP) based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."I like its investigation capabilities, as that is what is most important to me. It is fairly simple with a user-friendly interface."
"The initial setup was easy."
"Defender helps us prioritize threats across our organization."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"There are several features that I consider valuable."
"Our customers are satisfied with Defender for 365 because Microsoft products are easy to use and customize to meet the client's needs. Everything is in one place, so we can adjust policies as needed for phishing, DLP, ATP, or any other security features that our clients want to apply."
"I would say that 90% of the spam and phishing attack emails get blocked right off the bat."
"The risk level notifications are most valuable. We get to know what kind of intrusion or attack is there, and we can fix a problem on time."
"The most valuable features are security and ease of use."
"The most valuable features of Barracuda Email Protection are flexibility and customization."
"The most valuable aspect includes attempts to spoof or compromise domains from external sources."
"I'm quite satisfied with the graphical user interface for Barracuda products."
"The solution is straightforward to set up."
"The archiving and search features are very good."
"The best feature of Barracuda Email Protection is that it provides protection for Microsoft 365."
"The most valuable features of Barracuda Essentials are it's a trusted name and is rated very high on review sites. It blocks high percentages of spam and junk email and it's in the cloud. They have hardware appliances, but this is in the cloud. The solution is very effective at blocking malware and blocking spam and this is what we are looking for. There's not a whole lot of complexity, you want a solution that is very good at blocking out all of the unwanted emails."
"It is easy to configure, easy to use, easy to add exclusions, easy to track, and easy to add anything else if you want."
"We can migrate seamlessly without any disruptions to our operations."
"I like the product's ZAP feature."
"The most valuable feature is the ease of administration. Other solutions require complex administration, but Microsoft Exchange Online Protection is easier."
"It has a really nice web-based administration console."
"The initial setup is just a standard process."
"It provides security to both on-premises and Azure infrastructures."
"It's definitely scalable."
"The only thing they should improve is the licensing model. They should stop changing it. A year ago, the five features I mentioned were included in one product. Now, three of them are bundled into one product, and you have to pay extra for the other two. I don't mind paying extra, but I don't want them to change it every year or every six months. I need to know what I'm looking at and not worry about it next year."
"Microsoft Defender for Office 365 must improve the overall management style, including the GUI. It also needs to change the filters so that it is easy to whitelist and blacklist data."
"About eight months ago, we started to measure the quantity of phishing and spam that we have been receiving, and it has been increasing a lot. That means that protection for our email is not as good as we were expecting."
"They can improve their security in a way where a customer can know if all their attachments are safe or not to open through a report. The solution does its job perfectly, but it never reports to the customer whether those attachments have been stopped before or not."
"Too many false positives and lacks an accurate capability to detect malicious SharePoint sites."
"Microsoft wants its well-paying customers to finish testing some of its half-baked products, find bugs, and report bugs back to Microsoft's team, which is a little frustrating for those who have to manage it and roll it up to thousands of people across the organization."
"The visibility for the weaknesses in the system and unauthorized access can be improved."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"The product must enable bulk user management."
"The customer service and support could be improved if the support were available directly in Europe. Currently, the support is often managed from India, so we sometimes need to wait due to the time zone difference. It would be quicker and better if the support were provided by European staff."
"The policies are set up in Barracuda by default; we don't have any control over them."
"Sometimes it is somewhat laggy, especially on the Archiver side. It should have improved performance on their Message Archiver."
"Barracuda Essentials can improve by continually adding more features."
"There is room for improvement, particularly in reaching out to technical support during deployment."
"I would like to see some additional functionality in terms of employee monitoring, as part of a work-from-home security solution."
"I would like to see better integration with other products."
"Performance and speed should continue to be improved."
"I would like to get reports about vulnerable connections from our clients with information about domains, public IPs, etc. That would be highly useful."
"Microsoft 365 Defender and EOP policies are stable with the proper license. However, with the basic policy, it's hard to say it's stable due to configuration limitations."
"The tool is not 100% stable."
"The management interface of Microsoft Exchange Online Protection (EOP) could be intuitive."
"The solution can be complex at times. It would be nice to have the on-server version. It needs to improve the stability as well."
"The solution must improve the user experience."
"Our company faces difficulty with Microsoft Exchange Online Protection (EOP) because it's too big, clunky, and difficult for a small client to implement quickly and easily."
More Microsoft Defender for Office 365 Pricing and Cost Advice →
More Microsoft Exchange Online Protection (EOP) Pricing and Cost Advice →
Barracuda Email Protection is ranked 15th in Email Security with 14 reviews while Microsoft Exchange Online Protection (EOP) is ranked 3rd in Email Security with 34 reviews. Barracuda Email Protection is rated 8.8, while Microsoft Exchange Online Protection (EOP) is rated 8.2. The top reviewer of Barracuda Email Protection writes "Set-it-and-forget-it type of product that doesn't require a lot of management". On the other hand, the top reviewer of Microsoft Exchange Online Protection (EOP) writes "An effective email security solution that provides DLP, Safe Attachment, and Safe Links". Barracuda Email Protection is most compared with Check Point Harmony Email & Collaboration, TitanHQ SpamTitan, Abnormal Security, Fortinet FortiMail and Mimecast Email Security, whereas Microsoft Exchange Online Protection (EOP) is most compared with Proofpoint Email Protection, Cisco Secure Email, Fortinet FortiMail, Mimecast Email Security and Darktrace. See our Barracuda Email Protection vs. Microsoft Exchange Online Protection (EOP) report.
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