We compared Proofpoint Email Protection and Barracuda Email Security Gateway across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Users describe Proofpoint Email Protection as a convenient all-in-one solution that offers effective defense against phishing attempts. Barracuda Email Security Gateway’s stand-out features include sandboxing, diverse customization options, and a cloud environment.
Room for Improvement: Proofpoint Email Protection could make its interface clearer and simplify admin management. Barracuda Email Security Gateway users say the solution should add DomainKeys functionality, enhance anti-phishing measures, and introduce the ability to add multiple domains.
Service and Support: Proofpoint Email Protection’s customer service is described as responsive, professional, and knowledgeable. However, there are some concerns about availability. Customers have praised the customer service of Barracuda Email Security Gateway for its professionalism, responsiveness, and availability, rating it as good and reliable.
Ease of Deployment: Proofpoint Email Protection can be set up in a relatively short amount of time. Some users found it simple, while others mentioned that it requires technical skills. The setup process for Barracuda Email Security Gateway is described as simple and intuitive, requiring a few hours or a day to complete.
Pricing: The opinions on the cost of Proofpoint Email Protection vary, with some users finding it costly while others find it reasonable. Users say Barracuda Email Security Gateway is competitively priced.
ROI: Proofpoint Email Protection stands out with its robust phishing signature file, surpassing competitors in threat detection. Barracuda Email Security Gateway benefits users by minimizing business disruptions and reducing costs.
Comparison Results: Proofpoint Email Protection provides effective email protection and strong threat-detection features. However, it needs to simplify its user interface and administration. Barracuda offers a wide range of capabilities, customizable options, and excellent customer support. Suggestions for improvement are more prevalent for Barracuda, including better pricing, automation, and user interface. Opinions on pricing vary for both products, with some users considering Barracuda to be more affordable.
"It is lightweight, and we can filter all of our inbound and outbound emails. We have controls for rate control, quarantine, and tagging. We can see whether an email is a spam email or a phishing email."
"It catches a lot of things and has the ability to add domains as well as add senders and update their things."
"The security protection is the best and it's GUI is user-friendly."
"We find the email security to be valuable."
"It is an excellent, intelligent solution that provides maximum security from email attacks."
"The performance is good."
"Its backups are valuable."
"The solution helps us to block some blacklisted emails."
"The most valuable feature is the option to edit the inbound security."
"Proofpoint Email Protection is stable enough and does its job of virus, malware, and email scam detection. Setting it up is not too complicated."
"The tool has improved our workflow by ensuring people receive only the emails they need for work rather than being inundated with hundreds or thousands of unnecessary emails daily."
"Proofpoint is the main tool for blocking spam because it denies the connection altogether."
"The solution offers very good flexibility. You can blacklist or whitelist with ease."
"Provides better control over emails, especially those sent via Office 365 on the cloud."
"It's detection of true positives are great, as it's cloud based it's very scalable and stable."
"The anti-spam features are excellent on the email firewalls."
"The pricing needs improvement."
"I would like to have better integration with third-party archival vendors to facilitate moving data in and out."
"We had an incident where we didn't want to receive any emails or spam from a certain site and email address. We selected the mail ID, and we send it to Barracuda for analysis to see if it's spam or something like that. As of now, we haven't gotten any update or notification as to what happened with it."
"Artificial intelligence improvement could be used to help block spam and phishing mail that is directly delivered to users."
"Some of the phishing emails are not being blocked. Another problem is that we are not able to manage the date and time in our time zone."
"We would like to have a local support center in India so that they are operating in the same time zone and speak the same language."
"There's a bit of configuration work that's needed with the DNS service provider, but other than that, everything else should be very smooth."
"Barracuda could improve its log and export options like PDF and HDML. It can also bring in more detailing in their console so that it could be better. Some new features should be expanded and made accessible for better protection."
"Sometimes it detects false positives."
"We'd like to have the ability to create more customized reports."
"The product's deployment is complex and requires technical knowledge."
"I want Security Awareness Training in there as a package deal. A lot of companies are starting to value email security a little bit more and take it a little bit more seriously, and the great product that we link together with a lot of these sales is a training product called Security Awareness Training. It is an upsell that we do with Proofpoint, and it is definitely something that I recommend everybody with email security to look into. It would be great if Security Awareness Training is included with the email security."
"Proofpoint Email Protection could improve by allowing more customization of the reports, such as exceptions and black-and-white lists."
"Proofpoint Email Protection could improve by reducing the price."
"The reporting section could be enhanced. I like some reports but if they could allow us to create custom reports with more flexibility it would enhance the reports more."
"The solution should add post-sales training."
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Barracuda Email Security Gateway is ranked 2nd in Secure Email Gateway (SEG) with 51 reviews while Proofpoint Email Protection is ranked 1st in Secure Email Gateway (SEG) with 46 reviews. Barracuda Email Security Gateway is rated 8.0, while Proofpoint Email Protection is rated 8.4. The top reviewer of Barracuda Email Security Gateway writes "Robust email protection with advanced features such as effective spam filtering, virus and malware defense, phishing protection and high scalability". On the other hand, the top reviewer of Proofpoint Email Protection writes "A reasonably priced product that offers protection to emails, along with spam filters". Barracuda Email Security Gateway is most compared with Microsoft Defender for Office 365, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Cisco Secure Email and Trend Micro Email Security, whereas Proofpoint Email Protection is most compared with Microsoft Defender for Office 365, Microsoft Exchange Online Protection (EOP), Palo Alto Networks WildFire, Cisco Secure Email and KnowBe4. See our Barracuda Email Security Gateway vs. Proofpoint Email Protection report.
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We monitor all Secure Email Gateway (SEG) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.