We performed a comparison between BeyondTrust Password Safe and BeyondTrust Privileged Remote Access based on real PeerSpot user reviews.
Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution protects organizations from internal and external threats."
"Screen recording is valuable, and integration with applications is easy. We can customize whatever we want. We did a lot of application integration using scripting."
"It provides integrated password and session management in one solution, which is important for us because, from an auditing standpoint, we are accountable for the type of access being used. We need to ensure that accounts are securely stored and there is the right type of accountability around who is gaining the access. After gaining it, how they're using it, where they're using it, etc."
"It simplifies your compliance and tracking to benchmark other credentials and analytics."
"The CI/CD and REST API are also satisfactory; the solution has a full PAM feature set and they all work well."
"I like the session recording feature. I also like the analytics and reports. You can pull up a report, and the UI is fantastic. The system is recording when nobody's there, so we have a record of what's happening."
"BeyondTrust Password Safe is a good PAM tool."
"BeyondTrust Password Safe has good reporting and Smart Rules which makes it convenient. Though Smart Rules are convenient, those who do not have much experience with such things may find it difficult to understand how these things work. Otherwise, I find Smart Rules very convenient to work with."
"The product has improved remote support capabilities since it works fine."
"The most valuable feature is that this solution can be implemented regardless of the operating system."
"Its security, simplicity, and ease of deployment and maintenance are the most valuable. It is FIPS compliant, so it goes through severe penetration testing every one year or two years. They have to maintain this compliance. It is very safe. Customers have been using it in the last eight years because of the simplicity of getting it deployed quickly. Most of the people using the solution had been hacked already, so they needed it quickly. As compared to the other solutions in the market, it can be turned on in production very quickly. You don't really need to have a server. It can be deployed very rapidly on VMware or Hyper-V, and you don't need to do an installation. It is a kind of an all-included package that you just deploy in a VM environment. It is basically a VM that is specifically built for a customer. The way the PRA data solutions work is that you need to build them for each customer because of being hard-coded with their SSL certificate, their web page name, and all that."
"Based on the feedback from my colleagues who have never complained about the technical support, I would say that the product's support team is good."
"The security provided by PRA when it comes to access for remote and privileged users has been outstanding. It has met all of our objectives, everything from password rotation to securing and allowing us to clamp down access to the auditing and monitoring features."
"It's a stable product. Based on the demos and interaction with it, it was stable."
"The project goal was to allow staff to run applications with admin privileges without being admins, which was the product's most important feature."
"The scalability is excellent."
"It has crashed on us in the past."
"There are multiple features that have issues, although they could be specific to our environment. What we have seen is that whenever a user gets added to the authentication store, the sync between Password Safe and the authentication store, which is generally easy, takes a lot of time. It does not occur immediately."
"The pricing is not cheap, but it could be better."
"When we deploy BeyondTrust, we have to deploy our own database on a SQL server. It doesn't deploy the database. I wish BeyondTrust packages the whole solution in one and includes the MySQL database so that when you deploy it, it deploys everything for you. BeyondTrust gives you the software, but you are in charge of setting up your own database. It is a single appliance just for the BeyondTrust portion but not the database. Unless that has changed in later releases, you have to set up your own database for BeyondTrust Password Safe. I find that part complex because we then need the expertise and help of the database team to set it up, which also increases the deployment time. If they can deploy the database, it will reduce the deployment time."
"The only feature they could improve is the banners because they aren't informative. For example, if something is not correct and I open the error notification, the dialogue box simply says, "This is an error." It would be great if they could provide some valuable comments about how to fix the errors."
"We'd like to have incremental backups to ensure the solution's information is protected regularly."
"The product needs to have better integration with SAP products."
"Its documentation can be improved. Its documentation is currently complicated, and it is not good. It needs to be better. Their technical support can also be improved. It is not bad, but it can be better."
"There is no connectivity to the appliance side. There is no API, and it is just difficult for me to capture what version the device is on without going in and doing screenshots. It is a little too secure in that regard, where they don't even trust their product owner. Since a lot of hacks come from the inside, they are probably doing what they need to do out of necessity. It is just that I have to work pretty hard to produce compliance data on the box."
"When doing protocol panel jumps, the tool does not restrict what is recorded on the user's computer."
"Changing your password should be simplified, and there should not be a charge for it."
"The solution's Vault is a nice feature. It helps to securely share a security password in teams, but it is not at the level of a password management solution. So, it is just really a vault. We were expecting to have more features to better manage passwords, but that is something that you can work around if you also have a password safe solution. I would like them to have features like password rotation or password auditing, e.g., old passwords."
"I would love to have a web console and the ability to use the smart card with the web console to provide remote support. If you are on a computer that doesn't have the Bomgar console, you should be able to use the web console to provide support. That's the only thing right now. A web console is nice when you're jumping into a computer, but if you need to elevate the privileges, you currently can't do it with the smart card. If they could figure that out, that would be money."
"The price is pretty expensive."
"They could probably integrate a wizard or something like that to add a new use case. It could be something that makes it easier to add a new use case."
"In terms of the ability to automate the creation of new accounts within it, it's still a bit laborious."
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BeyondTrust Password Safe is ranked 7th in Privileged Access Management (PAM) with 19 reviews while BeyondTrust Privileged Remote Access is ranked 3rd in Privileged Access Management (PAM) with 21 reviews. BeyondTrust Password Safe is rated 7.6, while BeyondTrust Privileged Remote Access is rated 8.6. The top reviewer of BeyondTrust Password Safe writes "Allows us to automatically rotate passwords, set the complexity, and enforce password policies on privileged accounts". On the other hand, the top reviewer of BeyondTrust Privileged Remote Access writes "Our support team can do so much more without having to actively engage our customers, which saves us time and money". BeyondTrust Password Safe is most compared with HashiCorp Vault, Azure Key Vault, LastPass, CyberArk Enterprise Password Vault and Delinea Secret Server, whereas BeyondTrust Privileged Remote Access is most compared with CyberArk Privileged Access Manager, WALLIX Bastion, Citrix DaaS (formerly Citrix Virtual Apps and Desktops service), BeyondTrust Remote Support and Apache Guacamole. See our BeyondTrust Password Safe vs. BeyondTrust Privileged Remote Access report.
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