We performed a comparison between BigFix and SanerNow CyberHygiene Platform based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, HCLTech, NinjaOne and others in Patch Management."From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"We found the implementation partner to be very supportive in terms of explaining and training the in-house resources and deploying the solution."
"The most valuable feature of BigFix is the software deployment."
"We are able to go from patching thousands of machines by twenty to thirty people to one person."
"Almost every feature is wonderful in BigFix. It is very stable, and we can rely on it. It is an awesome tool."
"BigFix is a great product. The flexibility of putting together your own relevance and retrieving custom data from any one of your agents is a valuable feature. It is one of my favorite features because if a boss asks me, "How many of these devices do we have?", I can put together a report in two seconds."
"Software distribution and patch management are the most valuable."
"Patch management, because it very much improved the patch compliance and has the capability to manage Windows and non-Windows clients."
"Although it is, in fact, a complete vulnerability management solution, the most valuable feature is the patch management functionality. Most of our customers give preference to this tool over other tools when it comes to patch management."
"I'd like to see better integration, with the different applications within BigFix. Instead of sometimes feeling like four or five different applications, they need to be integrated a little better within themselves."
"The reporting structure could be a little more simplistic. Currently, it throws too many vulnerabilities. Some of them are not needed because they are only informational and limitations, and they are not of much help. It doesn't need to show us these things."
"In-place and OS upgrades can be improved."
"The stability is generally pretty good. The one thing that we came across is the battle between load on endpoints and load on our servers and relays versus how quickly, effectively and reliably actions can be taken. I'd like to not have to take an action on a system while I'm working with someone and then have to say whether something will happen between five seconds or thirty minutes from that point."
"They don't have a proper mobile device management capability. They're working on it, however, that's the one thing that needs improvement so that you can have full unified endpoint management."
"I would like to see the Self Service section made more user-friendly."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"I'm looking for them to make big web UI improvements."
"SanerNow has good integration with the more well known ITSM tools, but at the same time there are many other ITSM (IT Service Management) tools available in the market, including local tools here in India, and I'm not sure how SanerNow plans to integrate with them all out of the box."
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BigFix is ranked 2nd in Patch Management with 91 reviews while SanerNow CyberHygiene Platform is ranked 12th in Patch Management with 1 review. BigFix is rated 8.6, while SanerNow CyberHygiene Platform is rated 10.0. The top reviewer of BigFix writes "Very stable and easy to deploy with excellent patch compliance". On the other hand, the top reviewer of SanerNow CyberHygiene Platform writes "Advanced vulnerability Management solution with out-of-the-box integrations". BigFix is most compared with Microsoft Intune, Microsoft Configuration Manager, Microsoft Windows Server Update Services, Red Hat Ansible Automation Platform and Tanium, whereas SanerNow CyberHygiene Platform is most compared with Qualys VMDR, Tenable Nessus and Rapid7 InsightVM.
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