We performed a comparison between Trend Micro Apex One and Bitdefender GravityZone EDR based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Trend Micro Apex One stands out for its centralized reporting, efficient policy implementation, and a diverse array of features including DLP, encryption, and patch management. Bitdefender GravityZone EDR offers comprehensive detection capabilities and an advanced management interface. Trend Micro Apex One users say the platform should improve its compatibility with different operating systems and address performance issues. Users also say the reporting, forensic analysis, and ransomware features could use some work. It is known for its easy setup, scalability, and reasonable pricing. The reviews suggest that GravityZone EDR can improve by adding a built-in firewall, optimizing deployment, and enhancing encryption.
Service and Support: Trend Micro support generally earned positive reviews, but some said that support could be more proactive and respond faster. Opinions are divided about Bitdefender's customer service, with some users reporting prompt and helpful assistance and others experiencing responses and an overwhelming amount of emails.
Ease of Deployment: Most users thought Trend Micro Apex One was easy to set up, but a few said that it’s more complex than competing solutions. Users say Bitdefender GravityZone EDR is straightforward to set up, and deployment can be completed in less than a day.
Pricing: Some considered the price of Trend Micro Apex One to be fair, while others found it expensive. Bitdefender GravityZone EDR’s licensing is considered reasonable, and contract lengths are flexible. There may be additional charges for extra features or services.
ROI: Trend Micro Apex One provides extra cost-effective advantages and safeguards vital information. Bitdefender GravityZone EDR offers varied ROI based on different situations.
Comparison Results: Our users prefer Trend Micro Apex One over Bitdefender GravityZone EDR. Users praised Apex One's advanced features like centralized reporting and cloud-based solutions for remote work, while they said GravityZone EDR's encryption could be better. Reviews of Trend Micro's customer service were generally positive, while users had mixed opinions about Bitdefender's support quality.
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"This is stable and scalable."
"Impressive detection capabilities"
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The price is low and quite competitive with others."
"The product's initial setup phase is very easy."
"The tool alerts about lateral internet movements."
"One of the most valuable features is the signature updating in near real-time."
"The best feature for our customers is the ransomware feature. It is very fresh and powerful. Bitdefender also has a feature called Ransomware Vaccine. With this feature, when a file from the ransomware is encrypted Bitdefender can revert it back to the original file. It automatically decrypts the file and puts the ransom in quarantine."
"We like the dashboard, the console, the reporting. It's very easy to deploy."
"The cloud management is easy and useful, especially in our case when we have multiple offices in different locations."
"It efficiently investigates security incidents."
"The features that are most useful are the simplicity of deploying the package and the cryptosystem for managing all the situations on the computer."
"Great protection against malware, ransomware, and any other forms of malicious software."
"Using the product as a service on the cloud has helped reduced employee workloads."
"It has the ability to share, which is not available in other products."
"It is easy to learn. In just two or three hours, our system administrator could learn how to use it. It is easy to integrate and easy to manage."
"The most valuable features are reporting and where we have the ability to report back and provide information when an item is quarantined or not quarantined."
"I like One Endpoint Security's playbooks because they make it easier to set rules and policies. You can customize the playbooks and use them in more than one company. If you manage multiple businesses, it's a great way to set separate policies for each group. You can check for vulnerabilities, attacks, bugs, or anything strange. It also allows you to conduct performance analysis."
"Workload security now has a feature called Activity Monitor for each endpoint."
"Before Apex One, we used OfficeScan, which Trend Micro acquired, but it was on-prem. We were managing three or four anti-virus solutions. Apex One's cloud model allowed us to decommission the on-prem servers and consolidate. We get all the same features, and everything is upgraded automatically, so we only need to use the software."
"Apex One includes a built-in fine-grained DLP solution."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Making the portal mobile friendly would be helpful when I am out of office."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The support needs improvement."
"I haven't seen the use of AI in the solution."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"While the solution is secure, it could have better integration."
"They need to improve their encryption capabilities."
"Bitdefender GravityZone EDR doesn't have an official office in Saudi Arabia, which is important if the vendor wants to gain or be closer to their customers."
"What's happening now in this field is artificial intelligence, the behavior part. That is now the trend in many products, including Bitdefender, and this is where the product needs improvement."
"The product can be improved by identifying errors."
"The reporting is much too simple."
"The on-premises setup for Bitdefender sometimes faces issues with connectivity. Management of Windows Defender is a bit easier compared to Bitdefender."
"We would like to see password management integrated into the solution because I don't like having a third-party password management system."
"The price is the main concern of the clients."
"Apex One could improve endpoint patching. For example, Kaspersky can download Microsoft updates and install them. Having that feature in the cloud application would help a lot."
"Occasionally, the system may be a bit slow."
"The product can be a bit heavy."
"It could be more customizable."
"It would be better if it was easier to administer Apex One."
"There is room for improvement in the behavior filtering and control of Trend Micro."
"We want to manage the policies in the group. Currently, if I am at one location and other users are at other locations, the main problem is that we cannot manage policies location-wise. The policy management should be improved. I should be able to group them based on the location. If one location has four policies and another location has the same policy, currently, I have to scroll the screen to find out the policy as per my location."
More Trend Vision One Endpoint Security Pricing and Cost Advice →
Bitdefender GravityZone EDR is ranked 14th in Endpoint Detection and Response (EDR) with 56 reviews while Trend Vision One Endpoint Security is ranked 6th in Endpoint Detection and Response (EDR) with 125 reviews. Bitdefender GravityZone EDR is rated 8.6, while Trend Vision One Endpoint Security is rated 8.2. The top reviewer of Bitdefender GravityZone EDR writes "High-quality threat intelligence, including encryption and mobile device protection". On the other hand, the top reviewer of Trend Vision One Endpoint Security writes "We can get consolidated logs of suspicious objects and malware attacks in a single console". Bitdefender GravityZone EDR is most compared with Microsoft Defender for Endpoint, SentinelOne Singularity Complete, CrowdStrike Falcon, Kaspersky Endpoint Security for Business and Datto Endpoint Detection and Response (EDR), whereas Trend Vision One Endpoint Security is most compared with Trend Micro Deep Security, Microsoft Defender for Endpoint, Trend Vision One and Cortex XDR by Palo Alto Networks. See our Bitdefender GravityZone EDR vs. Trend Vision One Endpoint Security report.
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