We performed a comparison between BMC Helix Cloud Security and Prisma Cloud by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Cloud Security Posture Management (CSPM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The solution is a good alerting tool."
"PingSafe has a dashboard that can detect the criticality of a particular problem, whether it falls under critical, medium, or low vulnerability."
"There's real-time threat detection. It can show threats and find issues based on their severity and helps us with real-time monitoring."
"PingSafe offers an intuitive user interface that lets us navigate quickly and easily."
"My favorite feature is Storyline."
"Cloud Native Security offers a valuable tool called an offensive search engine."
"Cloud Native Security offers attack path analysis."
"It saves time, makes your environment more secure, and improves compliance. PingSafe helps with audits, ensuring that you are following best practices for cloud security. You don't need to be an expert to use it and improve your security."
"It's also multi-cloud. You can look at several cloud providers: AWS, Azure, or GCP."
"The cool feature of Helix Cloud Security is that you can do all that — understand and remediate issues — in one dashboard, based on the different policies that are available for security, out-of-the-box."
"The most valuable aspects of BMC Helix Cloud Security are its security features and regulatory compliance capabilities."
"Role-based security is a valuable feature."
"The features that I've found most valuable are its container security aspect. I also like its vulnerability management tools."
"The best feature is time to value. With very minimal effort, you are able to have a cohesive view into your security posture on one or multiple cloud accounts, particularly if you are dealing with multicloud. If you have Azure and AWS deployments, you might have multiple subscriptions in Azure and usually multiple accounts in AWS. You may even be doing some GCP work (around Google Cloud Platform). It's very difficult to manage a common set of policies, even less reporting, across multiple subscriptions, accounts, and cloud environments. What BMC Helix Cloud Security does is provide a unified view or single pane of glass as to your baseline. Then, it also facilitates the ability for Level 1 or 2 operations support to take action and report on security vulnerabilities."
"The product provides very good network security."
"Prisma Cloud is quite simple to use. The web GUI is powerful. Prisma Cloud scans the overall architecture of the AWS network to identify open ports and other vulnerabilities, then highlights them."
"The application visibility is amazing. For example, sometimes we don't know what a particular custom port is for and what is running on it. The visibility enables us to identify applications, what the protocol is, and what service is behind it. Within Azure, it is doing a great job of providing visibility. We know exactly what is passing through our network. If there is an issue of any sort we are able to quickly detect it and fix the problem."
"Syslog CLIs are the best feature."
"The most valuable feature is that the rule set is managed and that it can be run on a regularly scheduled basis."
"The framework to configure controls is pretty good; it's pretty sophisticated. We can implement a fair amount of testing for a fair number of controls."
"It has a feature for customized security policy. I implement it in banking, health insurance, and other sectors, and every organization has its own customized policies and procedures. In Prisma Cloud, you can customize policies, and based on that, you can do monitoring."
"The dynamic workload identity creation, attestation, and assignment is the best feature. In addition, the application dependency map across heterogeneous environments for compliance is a striking feature."
"Customized queries should be made easier to improve PingSafe."
"Scanning capabilities should be added for the dark web."
"With Cloud Native Security, we can't selectively enable or disable alerts based on our specific use case."
"It would be really helpful if the solution improves its agent deployment process."
"When you find a vulnerability and resolve it, the same issue will not occur again. I want PingSafe to block the same vulnerability from appearing again. I want something like a playbook where the steps that we take to resolve an issue are repeated when that issue happens again."
"Cloud Native Security's reporting could be better. We are unable to see which images are impacted. Several thousand images have been deployed, so if we can see some application-specific information in the dashboard, we can directly send that report to the team that owns the application. We'd also like the option to download the report from the portal instead of waiting for the report to be sent to our email."
"I'd like to see better onboarding documentation."
"The recommended actions aren't always specific, so it might suggest recommendations that don't apply to the particular infrastructure code I'm reviewing."
"We've had some with issues connectors. The connectors have seemed to have caused a little bit of trouble, perhaps with the APIs trying to scan the environment. The only time I've had to reach out to tech support was for that. It seems it may not have been scanning correctly or I wasn't seeing data within a specific time. But we've set up a couple of connectors in the past couple of weeks and they actually scanned the AWS environment and we had data within about 10 minutes. It's working a lot faster and I think they're making improvements as they go."
"The UI could be more user-friendly."
"BMC Helix Cloud Security has room for improvement in terms of integrating its various features."
"I want the role-based security feature to be improved."
"Every organization out there doesn't rely on just one control body. They use FISMA control. They may use HIPAA, CIS, PCI, or SOX, then blend them. One of the things that is now in big demand for BMC Helix Cloud Security is content. That's the next journey in its lifespan, making it easier for the community to share and collaborate on content for security controls that can be measured and remediated."
"One definite area for improvement is the auto-remediation or the CWP area. The second one is the RQL language. It is still not very flexible and does not cover a lot of use cases. The RQL language could be dramatically improved to add more options."
"I would like Prisma Cloud to improve its mapping feature to increase usability."
"We identified two things that we felt would be great to have, but they are under NDA. So, I can't disclose them. Other than those two things, we identified a generic bug in the secret key management service on AWS that needs to be fixed. We reported it to them, and we want them to fix it."
"Some of the usability within the Compute functionality needs improvement. I think when Palo Alto added on the Twistlock functionality, they added a Compute tab on the left side of the navigation. Some of the navigation is just a little dense. There is a lot of navigation where there is a tab and dropdowns. So, just improving some of the navigation where there is just a very dense amount of buttons and drop-down menus, that is probably the only thing, which comes from having a lot of features. Because there are a lot of buttons, just navigating around the platform can be a little challenging for new users."
"It can be too expensive for small companies."
"We face some GUI issues related to new permissions for AWS. So far, we don't have any automation to complete them through the GUI. We have to manually update the permissions. Our customers have faced some issues with that."
"The UI could be improved."
"The automation capabilities are growing each day, but the problem is that the updates are not that frequent. There are some services on Amazon that have come out with updates, and Azure is also getting up to date. But Prisma takes some time to follow. There's a time gap that Prisma inherits from these clouds. I understand why it takes some time, but that time should be reduced."
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BMC Helix Cloud Security is ranked 30th in Cloud Security Posture Management (CSPM) with 5 reviews while Prisma Cloud by Palo Alto Networks is ranked 1st in Cloud Security Posture Management (CSPM) with 82 reviews. BMC Helix Cloud Security is rated 8.0, while Prisma Cloud by Palo Alto Networks is rated 8.4. The top reviewer of BMC Helix Cloud Security writes "A highly scalable and straightforward solution with a knowledgeable support team". On the other hand, the top reviewer of Prisma Cloud by Palo Alto Networks writes "The dashboard is very user-friendly and can be used to generate custom RQL based on user requirements". BMC Helix Cloud Security is most compared with Red Hat Advanced Cluster Security for Kubernetes, VMware Aria Operations, Threat Stack Cloud Security Platform and CloudBolt, whereas Prisma Cloud by Palo Alto Networks is most compared with Wiz, Microsoft Defender for Cloud, Aqua Cloud Security Platform, AWS Security Hub and CrowdStrike Falcon Cloud Security. See our BMC Helix Cloud Security vs. Prisma Cloud by Palo Alto Networks report.
See our list of best Cloud Security Posture Management (CSPM) vendors and best Cloud Workload Protection Platforms (CWPP) vendors.
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