We performed a comparison between BMC TrueSight Server Automation and OpenText ZENworks Configuration Management based on real PeerSpot user reviews.
Find out in this report how the two Configuration Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Intune's security features for Apple iOS and Mac OS are helpful. We can check enrollment, manage public and private settings, and manage the organization's data using security key features."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"We have found the solution is capable of scaling."
"One of the biggest advantages of Microsoft Intune is that it brings the management of Windows, macOS, iOS, Android, and even Linux under a single pane of glass."
"The conditional access policies that we set up are very useful."
"The most valuable feature is the policy CSPs."
"Mobile device management is most valuable."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"BMC support is great. They usually can answer any of our questions in a short amount of time and solve our most complex issues."
"With BMC, we even configured applications, like IE or things that were Java-related. When we scheduled the jobs, it worked fine. It saved us time and there was no need for resources to monitor them."
"The solution is stable."
"Compliance is also huge... By tying it to Atrium Orchestrator, our workflow tool, we'll be able to have a closed loop where we identify a compliance issue, cut CRs, get them approved, and then be able to execute these CRs and more seamlessly fix these issues on the fly."
"Scalability is good."
"The most valuable feature is its ability to remediate quickly and efficiently across a number of IT assets at the same time. It takes away manual efforts from the team to go out and fix those vulnerabilities through patching, conflict updates, etc."
"BladeLogic lets users view the filesystem with minimal authorization to the server."
"The best feature of the solution is patch automation."
"Helps me perform changes in connected infrastructure thanks to the discovery features."
"The most valuable feature is the impact analysis."
"The synchronization could be improved."
"There is still a gap between SCCM and Intune, especially in the reporting, inventory, and software deployment areas."
"We would like to see support for Chrome and/or devices for Chromebooks."
"The initial setup is a little bit complex."
"There can be delays in the deployment of new policies."
"We faced issues with macOS support. The product should have better inventory and asset management."
"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."
"The scalability could be improved, and like most other MDM products, Intune is good but not 100% there yet."
"We would like to see this solution handle more multitasking."
"A better CLI Database cleanup tool would help us with our regular maintenance of BladeLogic Server Automation."
"I would like to see more container integration in the next release of this solution."
"Resource management on the base servers is sluggish and could be improved."
"The architecture is big, so the initial setup is not a straightforward task."
"The setup of this suite is very complicated. It needs to be simplified."
"We've had to increase RAM and CPU processing in order to alleviate some of the sluggishness during patching."
"There is no option to see all the servers we patch and we cannot find what the server status is. Of course, we can what has been completed and what is pending and which servers have failed, but we cannot find server status from the BMC tool. For example, is the RDP up or not. We are using separate scripts for that."
"The native UI should be simplified because it is outdated and a little bit over-complicated."
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Earn 20 points
BMC TrueSight Server Automation is ranked 12th in Configuration Management with 18 reviews while OpenText ZENworks Configuration Management is ranked 20th in Configuration Management. BMC TrueSight Server Automation is rated 8.2, while OpenText ZENworks Configuration Management is rated 8.0. The top reviewer of BMC TrueSight Server Automation writes "Helps to automate and configure the endpoints of servers ". On the other hand, the top reviewer of OpenText ZENworks Configuration Management writes "It allows us to deploy applications and primitive desktops globally. The upgrade cycle is very long". BMC TrueSight Server Automation is most compared with Red Hat Ansible Automation Platform, BigFix, Red Hat Satellite, Microsoft Configuration Manager and HashiCorp Terraform, whereas OpenText ZENworks Configuration Management is most compared with Microsoft Configuration Manager. See our BMC TrueSight Server Automation vs. OpenText ZENworks Configuration Management report.
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