We performed a comparison between Box and OpenText Extended ECM based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to collaborate around data anywhere, anytime is the most powerful features of Box."
"I like the ease of use."
"It is a very user-friendly product."
"Box is extremely stable, they have not been hacked or lost any data in the past seventeen years. I am very impressed with it."
"Using Box for cloud storage allows us to focus on the service and maintaining infrastructure."
"The interface is very good."
"The solution is scalable."
"You can upload your bin, upload your files quickly, and download your files quickly. It provides a lot of other alternatives."
"Being able to search is valuable. Its search is pretty powerful. We are able to search for specific text, and it points us to the document that has that text. That is pretty powerful."
"OpenText Extended ECM's most valuable features include permissions and security models. I also like the tool's ability to add metadata and use it to categorize information."
"Scalability is great. We can extend areas horizontally and vertically."
"The integration of a document management platform with many other applications, e.g. SAP, SuccessFactors, Salesforce, SharePoint, etc."
"Most of our customers are very fond of the upgraded smart user interface."
"Simplicity to roll out, features available, customization options."
"We use Core Share to share documents with external auditors or with vendors, and that prevents them from being able to get into the whole system. It is useful."
"The tool's most valuable features are document storage, security, and compliance."
"Like all cloud platforms, there are always areas of improvement around sync to local devices."
"If you want to delete something in Box, you have to do it manually, one by one. That was my recent experience. They might have a bulk delete, but I could not find that option. If you want to delete something, you have to go to each and every file and delete it."
"Working on documents in real-time is sometimes faulty and could be improved."
"Maturity of the enterprise security around user management."
"The upload speed needs improvement."
"It could be cheaper."
"With OneDrive, you can continuously save your files over a Box folder. That is something I wish we could have."
"I haven't really come across a case where we're not able to use it for what it is, so I don't really have anything holding us up or any customers holding us up at this point that I know of. There are always some limitations, but as a technologist, I just live with them, and there is always room for improvement, but I don't have anything quantifiable."
"There are no additional features that I would like to see. I am pretty happy with it, but their support could be a bit better."
"The annotation tool needs improvement. In other tools, such as Hyland OnBase, you can easily do annotation. You can easily merge documents. You can easily compare documents, whereas with OpenText, it seems to be a challenge."
"The solution needs to improve the user interface."
"We are looking for new, advanced UI features. Currently, the UI does not look great."
"When it comes to addressing complex use cases, three or four years ago, we ended up purchasing an additional OpenText product called AppWorks because we started to run into some limitations with the workflow that can be done in Extended ECM. It was a little limiting, so we ended up getting another product."
"User interface needs improvement (at least in the version we are using, desktop client)."
"Pricing could be improved and the stability or the performance needs improvement, which is very important."
"The architecture needs improvement, as it's complex."
Box is ranked 4th in Enterprise Content Management with 39 reviews while OpenText Extended ECM is ranked 3rd in Enterprise Content Management with 18 reviews. Box is rated 8.4, while OpenText Extended ECM is rated 7.8. The top reviewer of Box writes "Allows you to upload and download files quickly but lacks integration with Office 365". On the other hand, the top reviewer of OpenText Extended ECM writes "Serves as a single source of support for the company but has scalability issues". Box is most compared with SharePoint, Microsoft OneDrive, Citrix ShareFile, Office 365 and Egnyte, whereas OpenText Extended ECM is most compared with OpenText Documentum, SharePoint, IBM FileNet, Hyland OnBase and OpenText Core. See our Box vs. OpenText Extended ECM report.
See our list of best Enterprise Content Management vendors and best Content Collaboration Platforms vendors.
We monitor all Enterprise Content Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
