We performed a comparison between Camunda and ServiceNow Orchestration based on real PeerSpot user reviews.
Find out in this report how the two Process Automation solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It has been a stable solution so far since it meets our needs, including data modeling, which we need to do before we embark on analyzing and optimizing the business processes."
"The most valuable feature of Camunda Platform is its Microservices architecture, which is easily integrable with APIs."
"I love that Camunda is a very developer-friendly platform, and my customers have evaluated the pricing as reasonable."
"When I compare it with other BPM tools, like IBM, it is great, open source, and free when you use the community version."
"We have a lot of users, almost 1,800, and we needed something affordable, stable and something that could be used by a large financial company. This solution truly fit the bill."
"Being able to use a Java-based solution makes the product flexible."
"The most valuable feature is the ability to share the logic within the rules engine with the business, so you can put it up for everybody to read."
"The most valuable features are that it's lightweight, can be embedded in existing Java code, and keeps track of the workflow state and the instances that we need."
"The data visualization is good."
"Orchestration is commonly utilized by major corporations. The process of linking methods in ServiceNow, known as the RTS chain to parent methods, is executed seamlessly and efficiently. It's quite impressive and significant in its impact."
"Great with IT processes and business processes."
"Employee onboarding, de-boarding, and other service-provision features make the process easier and it saves us a lot of time."
"This is a user-friendly solution where scripts can be made with ease. There are also many integration options, including Microsoft products, which gives the product a competitive edge."
"It's probably the best product out there."
"There are a lot of ready to use orchestration custom packs."
"The product has a flexible interface for development."
"I would say that Camunda should actually focus on small cases as well. There's a lot of space out there, for small businesses. If they can, they should cater to them."
"If Camunda could develop something that creates user forms that would be a great feature to have. They also need to improve the UI."
"It would be helpful to have more readily available use cases on the internet. Camunda's documentation feels less comprehensive."
"Customization and tech stack could be up-to-date."
"They could provide more documentation regarding the integration of different programming languages."
"They have a migration plugin that can be used to migrate from one BPM to another BPM. It is in the beta stage since last year. If they can make it available in the market, it would be great. We are going to have a couple of migration projects for migrating from IBM BPM to Camunda, and this plugin would be useful. I have already discussed this with them two weeks ago and asked them to look into this and add it as a feature. We are expecting this plugin to be available in the next version. This is the only requirement we have at present. They keep on coming up with different features, which is helping us a lot. Its latest release that came out last month was awesome."
"Initial setup can be quite complex."
"Community support is basically what I'm looking for. Other than that, it is okay for now."
"The automatic remediation needs enhancement, particularly integrating ServiceNow with tools like SolarWinds and Logic Monitor. It is functional, but it needs improvement."
"The flow rate for releases and updates is very, very slow and does not meet customers' objectives for scalability."
"The deployment requires awareness among the project staff."
"There can be gaps in integration."
"From my space, the only thing that I can say is the spinning up with Google Cloud Services."
"There is still room for more integrations. Or, it would be nice to bundle multiple products together rather than selling everything as a model as that turns out to be a bit costly."
"I would like a user experience module to be added."
"Efficiency of some features could be improved."
Camunda is ranked 1st in Process Automation with 71 reviews while ServiceNow Orchestration is ranked 13th in Process Automation with 12 reviews. Camunda is rated 8.2, while ServiceNow Orchestration is rated 8.2. The top reviewer of Camunda writes "Open-source, easy to define new processes, and easy to transition to new business process definitions". On the other hand, the top reviewer of ServiceNow Orchestration writes "Fastest upgrading technology in the market currently". Camunda is most compared with Apache Airflow, Bizagi, Pega BPM, IBM BPM and SAP Signavio Process Manager, whereas ServiceNow Orchestration is most compared with IBM BPM, Control-M, Nintex Process Platform, BIC Process Execution and BMC TrueSight Orchestration. See our Camunda vs. ServiceNow Orchestration report.
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