We performed a comparison between Celonis and Software AG ARIS Process Mining based on real PeerSpot user reviews.
Find out in this report how the two Process Mining solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."In my opinion, it's quite an advanced tool."
"The analyst role within this solution is very good; it provides a transaction dashboard, and KPI module, that are completely customizable."
"The most valuable feature of this solution is the PTS service."
"The process chart is valuable in identifying the bottlenecks."
"Celonis’ Process Cockpit is valuable."
"Its usage is relatively straightforward after the UI is set up. There's a lot of pre-built analysis that can be utilized, which saves a lot of time. Overall, it is a good product."
"The documentation, multi-hop analysis, and SLA breaches are the most valuable features we have discovered."
"I like the spaghetti it throws off when configuring the sequence of processes and tracking the endpoint. I also like the variation from these defined processes and what is being observed on the ground. I'm exploring the root cause analysis a lot these days, and it seems to be quite interesting. But again, there are a lot of external dependencies on that. But I think the spaghetti, and the one that shows the variation and the performance gap, is something which I really like."
"I have found Software AG ARIS Process Mining scalable."
"It is a stable solution...I rate the technical support a ten out of ten...On a scale of one to ten, where one is difficult, and ten is easy, I rate the setup a nine."
"The interface is simplified and easy to use."
"It is very easy to work on the way the ETL happens in ARIS Process Mining."
"One feature I found really cool was the Conformance Engine."
"Celonis should have the ability to automate in the next release, in my opinion."
"They should provide a community edition license so that everyone can deploy or install it on their own system and get more hands-on experience with the product."
"The way they manage the data should also be improved. There is a lot of room for improvement there because a lot of duplicated data gets created, which should be improved. There should be ease of data management and code management."
"Celonis isn't particularly useful when you have many manual processes without systems or back-office."
"The solution can be a bit expensive."
"The solution must be more user-friendly."
"They should leverage the solution's machine learning algorithms."
"The Process Query Language (PQL) native language used in Celonis needs improvements. It has most of the process-related functions but we have queries from clients that cannot be done in PQL."
"I guess we have many unnecessary steps within our processes. There is room for automation and room for enhancement within our application portfolio management...In short, I would like to eliminate unnecessary steps in some processes in this solution."
"When the process models are transferred back to the design environment for further optimization and simulations, we need to see some improvements in the way the models get created in the design."
"The installation is straightforward, we didn't have any technical issues with installing. However, we needed support to complete the implementation."
"There should be a single site for modeling and mining."
"Customizing KPIs and building dashboards were not as intuitive as other similar tools."
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Celonis is ranked 1st in Process Mining with 44 reviews while Software AG ARIS Process Mining is ranked 7th in Process Mining with 6 reviews. Celonis is rated 8.4, while Software AG ARIS Process Mining is rated 8.8. The top reviewer of Celonis writes "Great process mining, process discovery, and opportunity identification". On the other hand, the top reviewer of Software AG ARIS Process Mining writes "An easy-to-use interface with quite good learning center and documentation". Celonis is most compared with SAP Signavio Process Manager, UiPath Process Mining, SAP Signavio Process Intelligence, Scout Platform and Minit, whereas Software AG ARIS Process Mining is most compared with SAP Signavio Process Intelligence and UiPath Process Mining. See our Celonis vs. Software AG ARIS Process Mining report.
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