We compared Centreon and Nagios Core across several parameters based on our users' reviews. After reading the collected data, you can find our conclusion below:
Features: Centreon features a user-friendly interface with useful options for customization and manual configuration. Users like the solution’s flexible dashboards and the ability to create plugins. Nagios Core is an adaptable solution praised for its integration, customizability, and ability to effectively monitor server availability and network connectivity.
Room for Improvement: Some Centreon users requested better documentation and more flexibility to customize reporting. Other areas for improvement include auto-scanning efficiency and integration. Nagios Core users have requested better documentation, improved scalability, and a more user-friendly configuration process.
Service and Support: Centreon is highly regarded for its prompt and knowledgeable customer service that offers support in multiple languages. However, some customers feel that the lower levels of support are inadequate. Nagios Core lacks direct customer service, but users can generally find help from a supportive open-source community and large knowledge base.
Ease of Deployment: Centreon's initial setup is described as time-consuming and complex. The deployment varies in duration depending on the IT infrastructure. Nagios Core's setup is generally seen as well-documented and straightforward.
Pricing: Centreon's cost depends on the company's size. It is affordable and suitable for small companies, but it can be costly to scale up. Nagios Core is free, but users may incur costs for installation and configuration.
ROI: Centreon delivers value by helping users identify and resolve critical issues fasters, which could yield large savings. Nagios Core users say they have saved money by replacing paid monitoring tools with this open-source solution.
Comparison Results: Centreon is a flexible solution offering a range of customization options. The solution has earned high marks for support and affordability. At the same time, users say the setup can be complicated and time-consuming. Others said that auto-scanning and integration have room for improvement. Nagios Core is a flexible open-source solution that is highly customizable and offers robust functionality commonly found in paid enterprise solutions. However, some users have said that Nagios Core becomes unwieldy when used at a large scale and that the documentation could be more thorough.
"We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"The customizable reports and dashboards are really flexible. We started this partnership with Centreon, when we were looking for a solution, because of the flexibility of the reporting. That's what we found to be most attractive in the solution. You can display the data as you want."
"I find the product's scalability to be one of the most valuable features since it allows us to add unlimited devices for monitoring and to set up additional polling servers without additional license cost or downtime in our monitoring."
"What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative."
"It supports active monitoring so we don't have to use traps. From time to time traps are not very useful because we never know if they are actually working or not. The reporting part is also valuable as are the event logs. Using them we can check right away if something has had a hiccup."
"For servers and for applications, it was very, very efficient."
"You can concentrate and orchestrate several other solutions from other vendors. You can consolidate those solutions all in one place, then maintain and monitor from that single point. This creates ease of use. It is a very powerful solution from this point of view."
"The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks."
"The product is available in ISO image format, ready for deployment. Centreon also has a comprehensive guide and documentation that are simple and easy to follow."
"It has made the life of the network operations staff more proactive in managing the resources of the infrastructure. It prevents disasters long before they can take place."
"The application performance monitoring feature is valuable."
"The most valuable features are the reports and the way it generates the report in a graphical manner."
"Dashboard provides monitor of total assets."
"Alert calls occur anytime a service goes down or a matrix is difficult and that helps us to quickly restore service and transfer work."
"We use the product to monitor server applications."
"Nagios Core is stable."
"It is fairly easy to set up, and we can monitor pretty much everything we want to."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."
"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."
"Improvements are needed in the area of cloud monitoring, as that's a newer feature."
"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."
"During the initial setup we faced some issues. Part of it was because we had to become more knowledgeable in the solution. There are some gray areas and if you don't know the product well you may have issues. Another part of it was some bugs that we came across, although that's part of every software solution in IT nowadays. But the initial setup could be easier."
"Centreon introduced network discovery in the most recent update. However, it doesn't work well. Our previous monitoring tool could discover networking equipment on the network and identify the relationships between the devices."
"Improvements I would like to see include a discovery solution, better reports, and end-to-end monitoring."
"Release management and quality of testing need improvement, because with each major upgrade we have many issues coming in. Then, it takes several minor upgrades to get rid of them."
"The mapping is a little hard."
"We're using the free version, which limits us in terms of the things that we can do. If we had the paid version, a lot of our issues would probably go away. For example, we can't isolate instances that are being built or updated with the production ones. When they're being built, on Nagios, they're showing in red. It'd be nice to be able to partition those off until they're all green, and then we can bring them into the environment. This is probably because we've got the free version and not the paid version. If we went for the paid version, it would probably allow us to do exactly what we want to or remove the restrictions that we have, but if we are able to isolate instances in the free version, it would make life much easier."
"Making it a little easier to configure and set up from the start would help. There are multiple layers that you have to wade through to be able to set it up, to do it the right way, and to get it to do what you want it to do."
"Nagios Core does not have a graphic display."
"Cloud monitoring is an area for improvement because there aren't too many plugins available."
"The core version is no match for the XI version."
"It's not that easy to install the product itself. Also, the UI is a bit hard for regular users to navigate through."
"Nagios Core could improve by adding a user interface. If you want the user interface you have to use Nagios XI."
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Centreon is ranked 11th in Network Monitoring Software with 27 reviews while Nagios Core is ranked 7th in Network Monitoring Software with 46 reviews. Centreon is rated 8.6, while Nagios Core is rated 8.0. The top reviewer of Centreon writes "Proactive reporting guides our NOC on what needs to be fixed, saving them time". On the other hand, the top reviewer of Nagios Core writes "An Open Source Fully Featured Data Centre Monitoring Tool". Centreon is most compared with Zabbix, PRTG Network Monitor, Icinga, Datadog and Nagios XI, whereas Nagios Core is most compared with Nagios XI, Zabbix, Icinga, OP5 Monitor and LogicMonitor. See our Centreon vs. Nagios Core report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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