We performed a comparison between Cisco Secure Email and SonicWall Email Security based on real PeerSpot user reviews.
Find out in this report how the two Email Security solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable feature is the integration. It's a single console, so we don't have to switch around between multiple products. Another valuable feature is the ease of operations and maintenance."
"The most valuable feature of Microsoft Defender for Office 365 is the ease of use."
"Microsoft Defender for Office 365's most valuable features are safe attachments and safe links."
"Defender helps us prioritize threats across our organization."
"Defender for Office 365 has helped eliminate having to look at multiple dashboards and that is the aspect I like most about it. It is simpler, effective, and convenient. The users like the process efficiency."
"Microsoft Defender for Office 365's most valuable feature is its performance."
"Microsoft Defender for Office 365 is a stable solution."
"Defender enables us to secure all 365-related activity from a single place. It gives us visibility into everything happening in Outlook, protecting us against phishing and other email-based threats. Defender helps us detect any suspicious behaviors."
"Administration of the email domains and custom filters are easily done via the web interface."
"It is a user-friendly product."
"The malicious URL scanning, as well as the anti-malware features, have been really useful for us in our environment."
"The most significant enhancement we've gained is in terms of security through the upgrade we received."
"Cisco Secure Email Cloud Gateway has allowed our users to be able to concentrate on the emails that they do receive. Previously, our users had to deal with nine million additional emails across the organization, which is nearly 1,000 emails per user to have to deal with a month. That's a massive amount for our staff to deal with and probably several hours of their time. We have a lot of clinical staff, being a hospital. We want to make our staff as productive as possible. By removing a lot of that spam and phishing type emails, this allows them to do their job."
"Spam controls are excellent because they are a powerful feature that operates almost effortlessly."
"The tech engineers are very knowledgeable."
"There are a lot of filters for scam emails and things like that work out of the box. You can also use the antivirus features. I like its features."
"The most valuable feature is that it protects from spam."
"The product is easy to manage in terms of configurations."
"Beside a few issues with specificity in the email protection controls, this product is very good at handling email security."
"The most valuable feature of SonicWall Email Security is the blocking of emails using keywords. If there are any particular keywords in the subject, that we want to block from receiving from a particular person we can do it. Additionally, the blocking of emails is easy. we can release that one and we can block some of the keywords also like that."
"This solution provides very good email security that protects us against spamming and malware."
"The most valuable features are the anti-spam, anti-phishing, anti-virus, and anti-spoofing."
"It is a very scalable solution."
"There are no wasted extras and the interface is really simple."
"There's room for improvement regarding the time frame for retrieving emails."
"In some situations, it has not been able to pick impersonated emails having no attachments. Technical support definitely has a scope for improvement."
"In one of the reports I can get the exact place where a vulnerable file resides. But for that, I need to explicitly go into the device and check. If they could include that file part in the report, without my having to go to the device itself, that would help."
"Configuration requires going to a lot of places rather than just accessing one tab."
"We are always looking for others tools to increase automation on tasks. There can be better integration with other solutions, such as PowerPoint and email."
"One area for improvement is integration. For example, when it comes to external SaaS platforms, we were not able to get a lot of information on integrations with such apps for security and authentication."
"One area for improvement is support, in terms of being able to reach them and, especially, technical support for configuration."
"Microsoft security solutions work as expected. They are constantly updating the solutions to make them better. At the same time, the changes can impact a customer's environment, and we need to adjust settings. Sometimes we aren't aware of the changes, and nothing is pushed from the backend automatically."
"The tool's pricing can be improved."
"I am not satisfied with the solution's reporting and logging."
"The management features of the product are not up to date."
"The product's GUI for the dashboard needs improvement."
"In future releases, I would like to see two main improvements come to mind. First, the current solution requires maintaining two separate operating systems for FTD, which can be cumbersome. I'd love to see a single operating system for the FTD box."
"I have some frustrations with the user experience in the interface, specifically with regard to making a list of people for whom I want to allow email access."
"Typically, in a phishing email, they try to use a name everybody's going to recognize, like the CEO's name or the CFO's name... With this appliance, the way it's designed at the moment, for us to really stop that with any level of confidence, we have to build a dictionary of all the names of the people we want it to check, and all the ways they could be spelled. My name would be in there as Phillip Collins, Phillip D. Collins, Phillip Dean Collins, Phil Collins, Phil D. Collins. There could be eight or 10 variations of my name that we'd have to put in the dictionary. There's no artificial intelligence to say "Phil Collins" could be all these other things, and to stop phishing from coming through in that way."
"The graphical user interface is not user-friendly like other vendors. I find it very difficult at times to find some options on the UI."
"The protection level for email security isn't 100%. I'm still getting some spam and junk mail."
"We would like to see more information on a dashboard about what is happening when it comes to spamming and malware."
"A lot of spoofed emails are still coming to the end-user, so the configuration for this option needs to be improved."
"They need well-trained partners in Nigeria."
"SonicWall Email Security could improve by making the file blocking and the release feature easier to use"
"Updates could be released more frequently."
"There could be definition updates included in the subscription."
"The platform's control panel needs enhancement."
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Cisco Secure Email is ranked 2nd in Email Security with 56 reviews while SonicWall Email Security is ranked 19th in Email Security with 12 reviews. Cisco Secure Email is rated 8.4, while SonicWall Email Security is rated 7.8. The top reviewer of Cisco Secure Email writes "Has effortless spam control, improves security posture, and frees up our IT department's time". On the other hand, the top reviewer of SonicWall Email Security writes "Effective threat prevention, reliable, and beneficial keyword blocking". Cisco Secure Email is most compared with Trellix Collaboration Security, Fortinet FortiMail, Microsoft Exchange Online Protection (EOP), Proofpoint Email Protection and Trend Micro Email Security, whereas SonicWall Email Security is most compared with Fortinet FortiMail, Barracuda Email Security Gateway, Sophos Email, Fortinet FortiMail Cloud and Proofpoint Email Protection. See our Cisco Secure Email vs. SonicWall Email Security report.
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We monitor all Email Security reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.