We performed a comparison between Cisco SecureX and CrowdStrike Falcon based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. CrowdStrike Falcon stands out for its minimal impact on system performance, optimal resource utilization, and precise detection of threats. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions. CrowdStrike Falcon could benefit from adding a sandbox feature and more detailed firewall management options.
Service and Support: Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes. CrowdStrike Falcon's customer service is considered prompt and helpful.
Ease of Deployment: Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products. CrowdStrike Falcon's setup is considered to be simple and efficient, with deployment times ranging from a few days to a month. While there may be some challenges during installation, they are generally manageable.
Pricing: A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products. Some users find CrowdStrike Falcon costly and think the price should be lowered to make it more competitive.
ROI: Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering. CrowdStrike Falcon offers cost savings by decreasing the required number of engineers and eliminating the need for onsite servers.
Comparison Results: Our users prefer CrowdStrike Falcon over Cisco SecureX. Users particularly commend CrowdStrike Falcon for its efficient resource utilization, accurate threat detection, and robust defense against cyberattacks. They also value its seamless integration capabilities and user-friendly interface. Cisco SecureX users reported challenges with on-prem integration and observed a need for more third-party integration.
"I like that it's fully integrated with Windows, Microsoft 365 Exchange Online, and Outlook. It is better than other antivirus solutions because it's fully integrated with all Microsoft products. It's easy to integrate them and onboard all Windows devices from SCCM."
"Microsoft 365 Defender's most valuable feature is the ability to control the shadow IP."
"Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise."
"The integration with other Microsoft solutions is the most valuable feature."
"The integration between all the Defender products is the most valuable feature."
"The advantage of Microsoft Defender XDR has over other XDRs in the market is that it's easy to use. You can quickly differentiate between alerts, incidents, devices, software, etc. It's easier to investigate an incident, and you have so many options. You can automate investigations and use playbooks. There's also the live response session, which is something you can't find in any other XDR."
"The ability to integrate and observe a more cohesive narrative across the products is crucial."
"My clients like Defender's file integrity monitoring. They're monitoring Windows and Linux system files."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"Our customers find the product's third-party integrations valuable. Our customers are also impressed with the tool's capability to pick up third-party threat feeds and use that as part of the decision-making process."
"SecureX takes all the separate pieces of security within your company, adds in intelligence from different sites and services on the internet, and makes them work together."
"Integrates well with our existing security infrastructure."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"It has evolved a lot, just that monitoring piece to the current Orchestrator piece. The additional analytics are there. They now have something called Insight, which can basically take data from Microsoft Azure AD and Intune to give us information about our endpoints. This is detailed information about the endpoints, from Secure Endpoint and all these different products. So, it is just constantly evolving. Every time that it evolves, we have more information with more visibility. There are more features that we have that just make everything so much easier, and it is in one place. I don't have to keep going back and forth. I don't have to go to Secure Endpoint and ISE to get the data. I don't have to go to Intune on Microsoft to get the information. It is all in one place."
"The most beneficial feature of Cisco SecureX for cybersecurity efforts is its integration with other Cisco solutions and the environment. This sets it apart, as its APIs and overall integration capabilities are very strong. Additionally, its detection capabilities are commendable."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"The EDR and XDR features have been most valuable."
"The scalability is good."
"Everything we've done with CrowdStrike is due to Arctic Wolf. We don't even need to get alerts from CrowdStrike anymore. It'll send those to Arctic Wolf, and then Arctic Wolf analyzes those and let us know if there's a major issue."
"I have found the connection to search the hosts for detections very useful in CrowdStrike Falcon."
"Regarding features, I appreciate its integration capabilities with identity providers...Stability-wise, I rate the solution a ten out of ten."
"The Protect functionality on the laptops provides great visibility into what's occurring, and the cloud management of the platform is what we needed."
"The features we showcase to potential customers are prevention, malware protection, zero-day protection, and application scripting. Vulnerability assessment is another valuable feature."
"This solution consistently releases improvements. They have communicated their next two years of development which is powerful and covers all of our needs."
"It would be beneficial to have a more seamless experience with everything consolidated in one place, particularly when dealing with aspects related to the Exchange console."
"The price could be better. It'll also help if they can continuously update and upgrade the solution. Every day there's a new virus uploaded into the network, and we have to keep updating it to identify all these things."
"The dashboard should be easier to use. There is also improvement needed in the reporting when it comes to exporting or scheduling reports."
"When discussing the secure score, which includes overviews and recommended actions, some of these recommended actions are not applicable to us, particularly those related to Microsoft Internet Explorer, which we do not use in any of our environments."
"I personally have not seen much evidence of how Defender can enhance the story of zero trust for enterprises."
"Automated playbooks and automated dashboards would be preferable to the way the data is currently being presented."
"The abundance of sub-dashboards and sub-areas within the main dashboard can be confusing, even if it all technically makes sense."
"The solution does not offer a unified response and standard data."
"what's missing right now is the multi-tenant capability."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"The playbooks provided with the product are great, although I would appreciate having more playbooks available. Threats are constantly evolving, so having access to updated playbooks is crucial."
"Remediation stuff could be integrated into the product's automation."
"I'm not sure that I would call it a bug, but sometimes the solution is a little slow."
"One of the improvements the product needs is more integration with collaboration platforms."
"If they could make the Cisco Umbrella piece a little bit more advanced or easier to manage, that would help. We use it for filtering and when you compare it to a normal content filter, it lacks some functionality."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"Technical support could be better than what is currently offered."
"They offered a white glove service that was extremely costly. When we got into it, we saw it was relatively easy. If I was being nitpicky, I'd say that I don't like being sold something that's unnecessary. That's the only downside I've seen to the solution."
"It is cloud-based, and this does make some weary of the data being held on the cloud. Privacy requirements must be taken into account."
"I would like to see equal support across all versions. Aside from that, I would say most of the features are there."
"We can't do scanning audits or device blocking or application control."
"The management of log aggregation is in need of improvement."
"We have had to open a case with the technical support to get some issues and bugs resolved."
"The dashboard area must be improved. We have integration with Splunk, and we are creating a dashboard there. Their dashboard area must be up to date. It should have more details and more options to create the reports and things like that."
Cisco SecureX is ranked 14th in Extended Detection and Response (XDR) with 13 reviews while CrowdStrike Falcon is ranked 1st in Extended Detection and Response (XDR) with 107 reviews. Cisco SecureX is rated 9.0, while CrowdStrike Falcon is rated 8.8. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". Cisco SecureX is most compared with Trend Vision One, Cortex XDR by Palo Alto Networks, Splunk SOAR, Cisco Secure Network Analytics and Wazuh, whereas CrowdStrike Falcon is most compared with Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security, Trend Vision One and Fortinet FortiEDR. See our Cisco SecureX vs. CrowdStrike Falcon report.
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We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
