We performed a comparison between Cisco SecureX and Microsoft 365 Defender based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Cisco SecureX earns high marks for its automated utilities, comprehensive visibility, and seamless integration with external resources. Microsoft 365 Defender offers effortless integration with other Microsoft solutions. Users praised its flexibility and comprehensive protection against multiple threat types. Users say Cisco SecureX needs better documentation and integration with on-premises systems. It would also benefit by expanding its compatibility with third-party solutions. Microsoft 365 Defender could upgrade its machine learning and AI capabilities. Some users suggested adopting Zero Trust features.
Service and Support: Some users describe Cisco support as dependable and efficient, while others noted a decline in quality due to personnel changes. Some of our reviewers were satisfied with Microsoft support, but others complained about slow responses and lackluster problem-solving capabilities.
Ease of Deployment: Setting up Cisco SecureX is generally considered to be straightforward in cloud environments, but it requires more effort to integrate the solution with on-premise products. Setting up Microsoft 365 Defender is potentially complex and may involve integrating with existing policies. Some users reported longer deployment times.
Pricing: A few users said Cisco SecureX’s price could be lower, given that it is included for free with certain Cisco products. Some users say that Microsoft 365 Defender is good value, but others perceive it as more expensive than similar competing products.
ROI: Cisco SecureX provides a positive ROI by speeding up detection and resolution. It also decreases workloads through automation and proactive information gathering. Microsoft 365 Defender offers savings, attack prevention, consolidation of security measures, and proactive threat detection.
Comparison Results: Our users recommend Cisco SecureX over Microsoft 365 Defender due to its data consolidation, centralized platform, automation tools, and affordability. In contrast, Microsoft 365 Defender has received mixed reviews regarding its complexity, pricing, and support. Cisco SecureX appears to offer a more comprehensive and user-friendly solution.
"Using SecureX, a tool provided by Cisco, we can easily integrate it with many of our other Cisco products such as Cisco ISE and many networking devices."
"The automation and orchestration tools are the most valuable features."
"I like that I don't have to jump around to five different products and log into five different places to view the data that it returns."
"The ability to create firewalls online has been most valuable including the ability to create rules."
"Integrates well with our existing security infrastructure."
"The most valuable feature is its ability to manage all the applications and visibility. For example, if there is malware, spam, or another component that wants to attack the company in my servers, network, or applications, then SecureX will react to the problem."
"SecureX enables us to have all the threat intelligence and threat event data in one place."
"The forensics are amazing because when you have enrichment, and the solutions talk with each other, when you need it, you have the ability to know everything in the organization: when, why, whatever."
"The visibility into threats is also very impressive because Microsoft helps you predict things and provides analytics to help you really improve your security. And all of this technology works across the domain, so it is pretty helpful in terms of threat analytics."
"Defender is easy to use. It has a nice console, and everything is all in one place."
"The most valuable feature is the network security."
"Microsoft XDR's system of analysis and investigation is super convenient for our customers. It integrates with other Microsoft solutions like Defender for 365 to protect email traffic from malicious external web links and phishing."
"It's a great threat intelligence source for us, providing alerts for things it detects on the network and on the machines. We've used it often when there is a potential incident to see what was done on a computer. That works quite nicely because you can see everything that the user has done..."
"I like that it's stable. It's been stable for a long time, and Microsoft Defender has done a good job there."
"The integration between all the Defender products is the most valuable feature."
"The comprehensiveness of Microsoft's threat detection is good."
"One of the improvements the product needs is more integration with collaboration platforms."
"The front-end work controls the new algorithm and the firewall rules. The search feature of these rules could be improved."
"They could put in more third-party [integrations]... also more playbooks, out-of-the-box, for automation [would be helpful]."
"They could expand into more areas. The more third-parties that we have tied into it, the better. The capabilities are there. As they just continue to involve the product, the more things that you can look into, then the more analytics that you can get. Also, the more data that we can get, then the better off we will be."
"what's missing right now is the multi-tenant capability."
"The documentation can be improved and the on-prem integration. The set of applications that it was integrated with wasn't comprehensive."
"The automation and orchestration could be simpler. It could be that all the other parts are that easy to use so that these stick out as a negative, but that's the trickiest part for us. The workflows within the orchestration are just a bit more difficult."
"Enhancing automation capabilities could further improve the product."
"Because of the training model, Defender XDR's automatic response sometimes blocks legitimate users and activities. Also, the UI sometimes responds slowly."
"The mobile app support for Android and iOS is difficult and needs improvement."
"The data recovery and backup could be improved."
"Microsoft Defender XDR is not a full-fledged EDR or XDR."
"There is definitely scope for improvement in the automation area. Because the solution is a SaaS platform, we don't have the overall ability to automate stuff.... There is no direct way to go ahead because it's a SaaS platform."
"There is no common area where we can manage all the policies for the EDR, third-party solutions, devices, servers, Windows, Mac, etc., but it's on the road map, and we ware waiting for that feature."
"The console is missing some features that would be helpful for a managed services provider, like device and user management."
"I would like more of the features in Defender for 365 to be included in the smaller licenses. Even if I buy a small license and don't need everything, security shouldn't be a question. Security is one of the main aspects of all projects from our side, so it would be nice to have more features in the smaller licenses."
Cisco SecureX is ranked 14th in Extended Detection and Response (XDR) with 13 reviews while Microsoft Defender XDR is ranked 5th in Extended Detection and Response (XDR) with 80 reviews. Cisco SecureX is rated 9.0, while Microsoft Defender XDR is rated 8.4. The top reviewer of Cisco SecureX writes "Gives our customers visibility and they don't have to go multiple management consoles anymore". On the other hand, the top reviewer of Microsoft Defender XDR writes "Includes four services and four products, which can help organizations a lot". Cisco SecureX is most compared with Trend Vision One, Cortex XDR by Palo Alto Networks, Splunk SOAR, Cisco Secure Network Analytics and Wazuh, whereas Microsoft Defender XDR is most compared with CrowdStrike Falcon, Microsoft Defender for Cloud, Microsoft Purview Compliance Manager, Wazuh and Fortinet FortiEDR. See our Cisco SecureX vs. Microsoft Defender XDR report.
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