We performed a comparison between CrowdStrike Falcon Complete and Sophos MDR based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"Binary Defense has a human service department that provides live monitoring for our systems."
"The most valuable part of Binary Defense is its team of cybersecurity analysts. Their analysts filter out the noise and only forward the critical threats that require a response instead of false positives."
"The biggest aspect for us is that they are able to conform to our environment and utilize our tools. That way, we still maintain ownership of all the data and access to the applications, and we never lose control of the ability to run the solution ourselves if we need to."
"The case interface is Binary Defense MDR's most valuable feature."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"With Binary Defense, we don't just get an alert, but also a detailed rundown of why they're alerting us on it. They tell us what was executed, or the username, script, or IP. That way, we're not wasting time investigating."
"It is working well. I tried a ransomware attack myself, and they were very fast in mitigating. I am very convinced of this product, and I am very satisfied with how it is working. The team behind the program itself is very valuable. If you don't have your own security team, they can do a great job for you. If your IT team isn't in the company, this can be of great value to you. Its documentation is very good. They have many different dashboards, and they do have a lot of information. Sometimes, it can be a bit overwhelming how much information is there, but once you find your way through with them, everything is very logical."
"I would recommend Falcon Complete for anyone looking for a cheaper alternative that's almost the same quality as Cortex."
"The most valuable feature is that it has a zero-day approach. It does not work with the signature itself. It looks into what is happening on an endpoint and protects you better against threats that are not yet known but are captured in a signature. It provides far better detection than when it is only signature-based. You get much quicker protection against any new threat. This is the most important feature of the CrowdStrike solution."
"The threat intelligence of CrowdStrike Falcon is the most valuable feature."
"We have experienced ROI using this solution. The value is clear when you are able to stop a ransomware attack or other threats."
"Falcon's threat intel is strong, and the solution allows our customers to automate their site intelligence. We can integrate Falcon X with the other platforms we use, like FireEye, Insight, Cybertech, and Kaspersky."
"The most valuable feature is the Managed Detection and Response."
"The solution is quite flexible."
"It is stable and scalable. It has good technical support."
"Sophos MDR has improved the threat detection process by identifying and addressing the issues before they become severe."
"There is a feature called XDR Central. With this, Sophos can connect to third-party security solutions."
"Sophos MTR will stop the threat as it is happening. Intercept X, which is a part of it, has the ability to roll back, so the attack is undone. And then the advanced edition of MTR lets me handle the threat by talking on the phone. I don't have to deal with it. I don't have to just go through emails back and forth. We don't have to pay extra for Rapid Response services. If something is happening, they're right on top of it."
"The most valuable feature is threat hunting."
"I like Sophos MDR's inbuilt feature for DLP (Data Loss Prevention)."
"It is a scalable solution."
"The product’s most valuable feature is ease of use."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"It's hard to think of anything that they need to improve on, but just to point out something, I would like to see them provide advanced XDR."
"The current reporting system could benefit from improvement."
"We found a couple of bugs in the user interface."
"They need to continuously integrate with other security tools such as CyberArk or Mimecast, to cover the entire IT infrastructure."
"The solution should include some sort of DLP capabilities."
"CrowdStrike Falcon Complete does not include patch management functionality."
"CrowdStrike Falcon Complete MDR offers an optional module that might not be cost-effective for all organizations."
"The simplicity of CrowdStrike Falcon Complete's content control and firewall management should be improved."
"Instead of a single dashboard with an overload of information, I favor a more user-friendly approach with an interactive dashboard."
"Their endpoint solution is excellent. But I would like to see them improve their HDR, as well as their DLP (Data Loss Prevention)."
"We're a small organization. I'm not sure how it would fare if you were larger and had more and more users and added complexity."
"It could be more secure."
"The integration with third-party solutions as an area for slight improvement"
"Endpoint protection is very slow."
"Its technical support could be better."
"Multitenancy features of Sophos Managed Threat Response should be improved. You cannot use the solution for multiple clients."
"The product's stability needs improvement."
"Sophos MDR lacks integration with MDM solutions."
"The reports should be more comprehensive and easier to organize."
CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 75 reviews while Sophos MDR is ranked 5th in Managed Detection and Response (MDR) with 22 reviews. CrowdStrike Falcon Complete is rated 8.6, while Sophos MDR is rated 8.6. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of Sophos MDR writes "Proactive protection, scalability, and cloud-based efficiency". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Red Canary and Huntress, whereas Sophos MDR is most compared with SentinelOne Vigilance, Arctic Wolf Managed Detection and Response, Trend Micro Managed XDR, Bitdefender MDR and Huntress. See our CrowdStrike Falcon Complete vs. Sophos MDR report.
See our list of best Managed Detection and Response (MDR) vendors.
We monitor all Managed Detection and Response (MDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
