We performed a comparison between CyberArk Privileged Access Manager and Fortra's Powertech Identity & Access Manager based on real PeerSpot user reviews.
Find out what your peers are saying about CyberArk, Delinea, BeyondTrust and others in Privileged Access Management (PAM)."The combination of CPM and PSM resolves a lot of use cases."
"It takes people out of the machine work of ensuring credentials remain up-to-date, and handles connection brokering such that human usage and credential management remain independent."
"There are no issues with scalability. Our clients are very happy to use the product."
"The product is an important security measure against credential theft. It ensures session isolation and password rotation including pushing passwords to the endpoints."
"It is useful for protecting passwords. If you need to do access security management, you can first use the CyberArk console, and after that, you can connect the firewall interface or firewall command line. Similarly, if you need to do an RDP session, you need to first log in to CyberArk before connecting to the Windows RDP session. This way, the admin doesn't know the password, and that password is changed immediately. To change the password, you first discover the old password in the network, and after that, you can change the password."
"Lessens the risk with privileged access."
"CyberArk has the ability to change the credentials on every platform."
"Its' quite stable."
"HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
"I would like to see is the policy export and import. When we expend, we do not want to just hand do a policy."
"It is very complex and difficult to set up the solution."
"I would like easier integrations for creating an online dashboard that executives would look at or are able to run reports from the tool."
"Report creation could be improved. The policies could be more customized."
"There is room for improvement in the pricing model."
"The tool’s pricing and scalability can be better."
"As they grow, the technical support is having growing pains. One of the things is just being able to get somebody on the phone sometimes."
"They are sometimes not flexible with things. For instance, from one day to another, there might be something that had been done years ago by CyberArk, then they say, "We do not support that." You then have to initiate a complaint and start working with them. Things might become complicated and months pass while you are working with them. Usually, they are good and fast, but sometimes they seem to be blocked with problems, e.g., you will suddenly be working with another team instead of the team that you were working with the day before."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
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CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 144 reviews while Fortra's Powertech Identity & Access Manager is ranked 38th in Privileged Access Management (PAM). CyberArk Privileged Access Manager is rated 8.8, while Fortra's Powertech Identity & Access Manager is rated 5.0. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Fortra's Powertech Identity & Access Manager writes "Inexperienced support for old product, but good flexibility for use case customization". CyberArk Privileged Access Manager is most compared with Cisco ISE (Identity Services Engine), Microsoft Entra ID, Delinea Secret Server, WALLIX Bastion and One Identity Safeguard, whereas Fortra's Powertech Identity & Access Manager is most compared with .
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