We performed a comparison between IBM Security QRadar and Datadog based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point.
Service and Support: Some QRadar customers have had trouble connecting with knowledgeable support staff and experienced delayed responses. While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region.
Ease of Deployment: QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set. Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor.
Pricing: QRadar can be costly because users need to buy new hardware to upgrade. Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained.
ROI: QRadar delivers a high return on investment, improving security through its advanced user behavior analytics. Users said Datadog saved them time and improved visibility into security blind spots.
"Datadog is constantly adding new features."
"Datadog dashboards are pretty great."
"The platform appeals to companies spanning many industries on a global scale."
"The observability pipelines are the most valuable aspect of the solution."
"Datadog helps us detect issues early on and helps in troubleshooting."
"The most valuable aspects of the product include the APM and profiler."
"Datadog has given us near-live visibility across our entire cloud platform."
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
"The solution is reliable."
"I have used IBM QRadar User Behavior Analytics in a Cloud Pak on Amazon, and there it runs on top of it and is easy to assess. Additionally, I have installed processes and characters."
"IBM QRadar has improved my organization by introducing many functions. It collects logs from all of our systems in the organization and has functioned very well. It alerts and correlates the aggregate events or offenses we receive through all the applications we use."
"Providing real-time visibility for threat detection and prioritization - QRadar SIEM provides contextual and actionable surveillance across the entire IT infrastructure."
"It can analyze event logs, event security, and give a good consult."
"It's hard for me to pinpoint any one feature that's most valuable because it is all about consuming logs and analyzing them. We started using QRadar UBA because we needed something that could analyze Linux authentication information. Other products take care of the Windows platform."
"The initial setup is not complex or difficult."
"The UBA feature is the most valuable because you can see everything about users' activities."
"At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected."
"The product is quite complex, and there are so many features that I either didn't know about or wasn't sure how to use."
"To be very fair, I haven't had enough experience with Datadog to pick out improvements."
"The ability to find what you are looking for when starting out could be improved."
"I find the training great. That said, it is set for the LCD (lowest common denominator). Of course, this is very helpful to sell the product, yet, to really utilize the product, you need to get more detailed."
"The product could do better with its notifications."
"Datadog needs more local Asia-Pacific support, and if they don't have a SaaS solution in Asia-Pacific, they should offer an on-prem version. I'm told that's not possible."
"The current way accounts are billed could be vastly improved - especially when involving multiple organizations across multiple accounts in combination with reserved commitments."
"The product does not have a team for investigating malware."
"I don't look at only the features and benefits; I also look at the price. It is a bit expensive when compared with other solutions. It is expensive for specific deployment topologies, and the decision-makers go for alternatives like ArcSight. It should also have more AI features or capabilities for better threat intelligence. The more it uses machine learning, the better would be the dashboard, analytics, and other things."
"There is a lot of manual configuration required in order for the product to run smoothly, and I think that it could be made more automatic."
"The playbook guide which specifies the rules for security use cases needs to be provided to support in case the organization needs help."
"The pricing of the solution is a bit high. If they could lower it, that would be ideal."
"The solution is highly used here in Pakistan and in many sectors, they could improve it by having more SIEM connectors."
"I'm not sure about the stability just yet. We've observed a few issues and we raised a supporting ticket for it."
"There is one problem with QRadar in regards to the add-on apps. The apps can be frustrating. For example, when I add a big app like one of the add-ons for resiliency, add-on applications for QRadar, these applications require different hardware to implement and to deploy. The resiliency connector because there's a considerable amount of data scanning, operates for these apps correctly."
Datadog is ranked 3rd in Log Management with 137 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. Datadog is rated 8.6, while IBM Security QRadar is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and Elastic Observability, whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Fortinet FortiAnalyzer. See our Datadog vs. IBM Security QRadar report.
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