We performed a comparison between Datadog and USM Anywhere based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. USM Anywhere is highly regarded for its extensive reporting capabilities, thorough vulnerability assessment, seamless file integration, and user-friendly management features. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. USM Anywhere users have suggested improvements in self-service plugin management, database optimization, and third-party threat intelligence integration.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some users say that USM Anywhere's customer service is knowledgeable and responsive, while others have faced delays and incomplete answers.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. The initial setup for USM Anywhere is generally considered to be straightforward if the user has technical knowledge. Vendor assistance is also available during the deployment phase.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. USM Anywhere is seen as more cost-effective than premium solutions like IBM QRadar and Splunk, with pricing considered reasonable and relatively low.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. USM Anywhere has garnered favorable feedback regarding its ROI.
"Datadog's ability to group and visualize the servers and the data makes it relatively easy for the root cause analysis."
"Thanks to the logs, we manage to make better reports through Jira and also to trace the request with more facility than we would be able to do otherwise."
"It is easy to implement and scale applications with standardized visibility, monitoring and alerting"
"It lets us react more quickly to things going wrong. Whereas before, it might have been 30 minutes to an hour before we noticed something going on, we will know within a minute or two if something is off, which will let us essentially get something back up and running faster for our customers, which is revenue."
"The ease of correcting these dashboards and widgets when needed is amazing."
"The visibility into our network has allowed for quick diagnosis of failures, identification of underutilized or over-utilized resources, and allowed for cloud cost optimization opportunities."
"For us to have visibility into our app stack and the hardware we run has been highly beneficial."
"The most valuable feature is the dashboards that are provided out of the box, as well as ones we were able to configure."
"The IDS and the threat intelligence are very useful. They are very intuitive and data-rich."
"This solution can completely detect and prevent incidents on your network."
"The ease of implementation is the most valuable feature."
"It brought our logs into one place for review and set up alarms based on changes we were missing due to lack of having one place for everything to go."
"It is my "security person" looking at irregularities and letting me know when something has occurred."
"Every activity on the firewall is recorded, and notifications are sent with this solution."
"The best thing about AlienVault USM is it being a “Jack-of-All Trades” solution. It provides SIEM, HIDS/NIDS, FIM, NetFlow, Asset Management, Vulnerability Management, etc., under one USM platform. None of the commercial SIEM vendors like ArcSight, McAfee, etc., can boast of such a diverse feature set."
"Having everything in a central place has been helpful."
"I would like testing for data in the future."
"More pre-configured "Monitor Alerts" would be helpful."
"We need more integration functionality, including certain metrics integration."
"As a new customer, the Datadog user interface is a bit daunting."
"I've found that the documentation is lacking in certain regards."
"I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did."
"The incident management beta looks promising, but it is still missing the ability to automatically create incidents based on certain alerts."
"I'm not sure what kind of features are in the roadmap right now, but I encourage the development of features for defining your organization, and allowing the visibility of what kind of metrics you can get. Those features would be really useful for us."
"The one thing I continue to dislike about the USM is the limitation on reports."
"It would be hard for any legitimate MSSP to use it."
"The reporting aspect could be improved. While there are a lot of different options available, there are still pieces which are missing."
"Reporting is convoluted and difficult at times, although they claim to have hundreds of pre-built reports, very few of them are actually useful for anything but what the USM is doing."
"I feel that some areas of improvement would be vulnerability scanning. We use a separate product that seems to do a much better job."
"The lack of mature functionality and expertise in any of those areas is a strong negative."
"Different functions to customize reports should be added."
"I want to see more compliance management capability. The quality of integrations seems to be a little bit low."
Datadog is ranked 3rd in Log Management with 137 reviews while USM Anywhere is ranked 15th in Log Management with 113 reviews. Datadog is rated 8.6, while USM Anywhere is rated 8.4. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of USM Anywhere writes "Easy to use and affordable". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas USM Anywhere is most compared with Wazuh, AlienVault OSSIM, IBM Security QRadar, Splunk Enterprise Security and Microsoft Sentinel. See our Datadog vs. USM Anywhere report.
See our list of best Log Management vendors.
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.