We performed a comparison between Datto Cloud Continuity and VMware SRM based on real PeerSpot user reviews.
Find out in this report how the two Disaster Recovery (DR) Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution has the capability to scale well."
"Datto has strong competition, but they succeeded in linking their service to the device. It's easy for managed service providers to sell and upsell products using their portal and the remote monitoring and maintenance."
"The platform provides a faster backup process."
"The recovery time objective and recovery point objective were most valuable. It was easy to use, and it was easy to recover a file. I was the head of sales and a product evaluator for an MSSP, so I never had to deal with recovery from ransomware. However, I was confident that if ransomware had occurred, I would only lose a maximum of 59 minutes of data. The files were encrypted."
"The product's initial setup phase is easy."
"The solution's reliability is one of its most valuable features...It is a very stable solution."
"It has a good and effective user interface."
"The installation and initial setup are straightforward."
"The product functionality is fairly high-quality."
"The solution is scalable."
"The solution is strong when it comes to protection and analytics, with the latter being added later on."
"VMware's tech support gets a nine-out-of-ten. They are responsive and get you a useful reply."
"It is a very stable solution...I was involved in VMware SRM's deployment phase two years ago, and it was an easy process."
"Combined with RecoverPoint, it offers zero RPO and zero RTO."
"They are now providing the device instead of selling it, while wanting their users to sign a three-year contract, and this is something which my clients don't like...I dislike the fact that signing a three-year contract is required."
"At the time I was using it, I would've focused more on signatures of malicious software in the cloud. I love Datto, and I know they're on the right path, but I probably would've focused more on the operating system update management. When you go from the desk to the cloud or from the server room to the cloud, everything changes. Everything is different. You're not in control of your servers anymore. It is from the Active Directory management perspective and not from the perspective of zero-day attacks or other similar things. At the time, more focus on zero-day attacks and business email compromise (BEC) would've been a better protection factor than just educating about how many of these attacks have occurred."
"Datto's only shortcoming is RMM. They have a portal-based connection service like ConnectWise, but it does backups and keeps things running. Datto purchased Backupify and Kaseya bought Datto. If they upped the ante in their RMM, I could see them dominating the MSP space. At the end of the day, MSPs are responsible for networks, software, devices, and backup. Datto covers all these functions so they could offer a turnkey MSP solution."
"The product's scalability features could be even better."
"I don't have any feedback to provide in terms of features that may be lacking."
"The fact that Datto Cloud Continuity is not cheap is one of the aspects that I don't like about the product, making it an area where improvements are required."
"You cannot use VMware SRM in conjunction with storage replication software."
"The solution is on the expensive side."
"The technical support is not quick enough to respond when a user tries to contact them."
"Technical support needs improvement, they are not very responsive."
"They could enhance the automation features for the product."
"The solution could improve by removing some of the limitations we have been facing. There could be better integrated."
"Cost is definitely an area where the product could be improved."
"The interface is not easy to use and can be made more user-friendly."
Datto Cloud Continuity is ranked 13th in Disaster Recovery (DR) Software with 9 reviews while VMware SRM is ranked 6th in Disaster Recovery (DR) Software with 73 reviews. Datto Cloud Continuity is rated 8.0, while VMware SRM is rated 8.0. The top reviewer of Datto Cloud Continuity writes "The vendor offers a complete turnkey solution for managed service providers". On the other hand, the top reviewer of VMware SRM writes "A scalable solution that integrates well with the VMware platform, but its platform agnostics do not support on-cloud usage". Datto Cloud Continuity is most compared with Acronis Cyber Protect, N-able Cove Data Protection, Veeam Backup for Microsoft 365, AvePoint Cloud Backup and Veeam Backup & Replication, whereas VMware SRM is most compared with Veeam Backup & Replication, Zerto, Dell RecoverPoint for Virtual Machines, Azure Site Recovery and Nutanix Disaster Recovery as a Service . See our Datto Cloud Continuity vs. VMware SRM report.
See our list of best Disaster Recovery (DR) Software vendors.
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