We performed a comparison between DX Unified Infrastructure Management and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The single dashboard is a valuable feature."
"What I like about DX Unified Infrastructure Management is that it's a very good product. The feature I found most valuable in the solution is the MCS feature, which is the automatic deployment of the objects you want to monitor. You can set up a system, for example, if it's a Windows machine and I want to test specific devices on it, I could do that through DX Unified Infrastructure Management. That type of deployment is very good because it means you won't miss any monitoring aspect on any server."
"It is reliable when it comes to monitoring."
"The benefit is easy installation. Thus, the model approach of the product and out-of-the-box probes, which deliver direct value."
"The ability to monitor any platform. We have Windows, Linux, AIX, and mainframe all being monitored with the same UIM infrastructure."
"It is easy to implement."
"It's easy to push out across numerous servers. Very scalable."
"The feature that we've found to be very helpful is the way the solution categorizes the devices to identify groups, groups of devices and clusters. This allows us to be aware of their position within the topology."
"Great out-of-the-box capability."
"I enjoy its integration with the Microsoft Active Directory functions, which means users, computers, or other group policies can connect with Windows Active Directory."
"It can send messages to our ticketing system."
"The solution primarily drives system information, and I believe it works fine."
"The ease of deployment, especially on Windows platforms, is valuable."
"This solution saves us a lot of work because it reduces the effort that is required in order to start monitoring."
"The monitoring features are the most valuable. We have seen a major benefit from that so far."
"The most valuable feature of SCOM is the capability of using classes within your management pack development."
"I like the historical reporting of observer metrics."
"The Wi-Fi side needs improvement."
"The technical support needs improvement."
"A useful feature to have would be automatic configuration per standard by new robots that check in for any particular customer."
"The company has not kept pace with developments."
"The UIM has no features through goods and services yet. "
"We would like to see automatic network topology."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"I'm very happy with DX Unified Infrastructure Management, but what could be improved is its user interface because currently, it has many wide spaces. All the information you need is in DX Unified Infrastructure Management, and it's a reliable tool, and though that's more important than the gaps in the user interface being smaller or wider, those gaps still need some improvement. I know the team is working on it. My company had some backend problems with DX Unified Infrastructure Management in the past that have now been solved. The setup for the tool also needs improvement because it's complex. Another room for improvement in DX Unified Infrastructure Management is its technical support because it's sometimes not as knowledgeable or responsive. What I'm suggesting to be added to the tool is an open-standard ELK Elastic-based database where you can put in all data, so that you can use the data in other systems as well."
"We want to see more investment in the UI and the dashboard."
"It would be good to implement views showing the aggregated status graphically."
"SCOM needs to improve its usability."
"The dashboard features are not user-friendly for our management team, only for the technical department."
"Regarding certain issues in the solution, it can be difficult to generate reports if we have a program that is not user-friendly for reporting. While this is not necessarily negative, we may need to use another solution."
"All of the areas of reporting are very bad and need to be improved."
"Non Windows monitoring is fairly weak. Network device monitoring is not reliable."
"The management of the servers could be better."
"The end-user components, including the dashboards, the administration console, and the web console, need to be improved."
"The solution should have more tools for monitoring the cloud engine versus on-premise."
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DX Unified Infrastructure Management is ranked 38th in Network Monitoring Software with 120 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. DX Unified Infrastructure Management is rated 8.2, while SCOM is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". DX Unified Infrastructure Management is most compared with ManageEngine OpManager, DX SaaS, DX Spectrum, SolarWinds Server and Application Monitor and Zabbix, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager. See our DX Unified Infrastructure Management vs. SCOM report.
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