We performed a comparison between Dynatrace and IBM Application Performance Management based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The deployment configuration and everything is simple. It is not that complicated."
"It helps us get to the resolution quicker, and potentially the root cause, and at least understand what is happening for future identification."
"Improved visibility on performance and application issues."
"The primary use case is to monitor all our applications. We want a single place where we can monitor all our applications that we are building. Therefore, if something goes wrong, we immediately can find out what went wrong."
"It is a very good APM tool. There is a lot of thorough scanning of services and applications. It has got great monitoring features."
"The most valuable component of it is taking that guessing out of troubleshooting problems. We no longer have to rely on an architect, or an application person, or someone's memory of how the transaction moves throughout the infrastructure and the different dependencies that it has on it. We can see it right there and we find out more that we ever imagined."
"We are using Dynatrace for prediction and staging for every step of our development cycle."
"The most valuable feature the solution offers right now is the PurePath. When we see a web request, and something failing, we can drill down using PurePath."
"I would rate the scalability an eight out of ten."
"It's easy to use."
"IBM Application Performance Management helped us increased our response time by 80% and cost 60% less."
"Because we have partnerships with other partners, I can share a bit about what I've noticed with IBM APM compared to other vendor solutions. Specifically, with IBM, the visibility into detailed process information is more tangible. On the OS level, APM displays all processes (or the top 10 processes) that are consuming CPU or resident memory. This is the most important thing that is not always available with other vendors."
"The initial setup was straightforward and took minimal effort."
"The transaction tracking feature from IBM is the most important feature for us. It is something that provides a terrific value for us and our clients. It has a lot of data sources and agents that are collectors. It is also stable."
"The most valuable feature is the breakdown that it provides, such as a description of the fields for a particular transaction."
"Our primary wish list for RFEs or feature requests are additional integration options with ticketing systems. Although, we are able to work around it, 'ticketing' is not a core function of the product."
"We'd like it to be more user-friendly, which, in our case, might be a big ask as we have a fairly complex environment."
"One thing that would help it tighter integration with DCRUM. It's somewhat difficult to drill down and see everything, but I think that's in the future versions. We just haven't seen that yet."
"In regards to Diffie-Hellman encryption stuff, it is a hurdle with what we are doing with DC RUM, where everyone is embracing stronger security suites, but the whole point of DC RUM is to get that data between the tiers."
"The thread traceability is something that needs improvement."
"Include network monitoring in more detail for deep dive analytics of network components."
"DevOps plugin monitoring tools need improvement."
"There should be more visibility for network performance monitoring. There should be more metrics for things like 5G and IoT. That would be the main thing because they've moved more to mobile performance rather than fixed networks."
"They should focus on potentially enhancing the dashboard to make it more contemporary and adding some customization options. Furthermore, there might be room for improvement in the pricing policy."
"Technical support can be slow and needs improvement."
"Its web user interface is a little bit old in comparison to other solutions, such as New Relic, and it should be improved. Its scalability and technical support should also be improved. Currently, it is scalable, but only in a vertical way. They provide good technical support, but the initial steps for a new case can be improved to fasten the resolution process."
"With APM, we noticed that the agent can cause a lot of issues for the application, making the agent very unreliable. Many issues are happening, and we've had to discuss it with support to try and get a fix. It affects application availability, and sometimes actions fail because of the agent, degrading the performance of the application."
"It's still missing some platforms. For example, if you look to applications itself, it is missing the interface."
"The stability is not great and should be better."
"The demo that was provided to us is not working very well. At times, there are errors."
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Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews while IBM Application Performance Management is ranked 54th in Application Performance Monitoring (APM) and Observability with 7 reviews. Dynatrace is rated 8.8, while IBM Application Performance Management is rated 6.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM Application Performance Management writes "A multi-functional solution but has poor stability and performance-related issues". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM Application Performance Management is most compared with Instana Dynamic APM, BMC Compuware Strobe, IBM Tivoli Composite Application Manager and AppDynamics. See our Dynatrace vs. IBM Application Performance Management report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
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