We performed a comparison between Dynatrace and IBM Security QRadar based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Dynatrace is highly regarded for its advanced AI engine and ability to identify infrastructure automatically. It also offers session replay and impressive visualization features. QRadar users say the solution provides extensive information and helpful leads for locating pertinent data. QRadar stands out with its comprehensive network visibility and strong SIEM capabilities. Some Dynatrace reviewers feel the learning curve is a little steep, and the documentation could be clearer. Users say that Dynatrace should offer more security options and improve integration with other tools. QRadar could improve its rule deployment and lower its false positive rate. Users would also like expanded storage capacity, streamlined user management, and a more mature architecture.
Service and Support: Users generally found Dynatrace's customer service to be helpful and available, but some said that the response times and documentation have room for improvement. Some QRadar customers have had trouble connecting with knowledgeable support staff and experienced delayed responses.
Ease of Deployment: Dynatrace's setup is simple, efficient, and requires minimal technical configuration. It takes a few hours at most. QRadar's initial setup can be complex for users without expertise, and the difficulty may vary depending on the size of the data set.
Pricing: Users say Dynatrace is expensive. Some noted that the licensing model is complicated and not transparent. Some said they struggled to accurately predict the number of units needed. QRadar can be costly because users need to buy new hardware to upgrade.
ROI: Dynatrace users said the solutions saved them money and reduced downtime. QRadar delivers a high return on investment, improving security through its advanced user behavior analytics.
"The tool allows us to see if it is an infrastructural related issue and see what is affected right away."
"Logs files for JVM transactions help to debug most of the failures."
"We are not blind anymore with our digital services performance; no more fire fighting."
"Helps us in understanding what elements on the page contribute to load time and the primary areas to focus on for improvement."
"Gives me the ability to identify user browsers, user geographical location."
"The benefits we receive using this tool increase productivity, which increase revenue."
"It gives us visibility into the product and what we are doing operationally."
"It helps our organization identify potential problems by doing thorough analysis of systems which integrate with one another."
"QRadar, Splunk, and ArcSight are SIEM solutions with built-in AI/ML features. They can do the complete investigation and alert the admin about what is happening. They can also do the root cause analysis. There are many other features that come with QRadar. It has a more granular log, so you can integrate with various non-IT as well as IT-based components. You can get unstructured data to the SIEM data, and you can identify more what is happening in the network or what is happening in the central head office. You can also identify what is happening between your remote offices. You can also use it to identify what the users in the field are doing on their devices and how things are moving. From the integration point of view, it is very centric. It gives complete control centrally. If a user is not connected to the system, whenever he comes online, we can see the policy updates over the Internet, and we can ensure that the data that is supposed to be protected is protected."
"It'll get you from point A to B."
"This solution has excellent security analytics."
"The visibility it gives you into your infrastructure has been great."
"The most valuable features are the AI assistant, which is good at detecting known types of behavior."
"It's user-friendly when compared to other products."
"An engineer can live-monitor all the flow happening in real-time. This would help us a lot while investigating a case, and it would even help us with preventive actions."
"We have worked with other solutions, such as LogRhythm and Splunk. Compared to others, IBM QRadar has the best price-performance ratio so that you are able to reserve minimum costs. It starts settling in fast and gets the first results very quickly. It is also very scalable."
"DevOps plugin monitoring tools need improvement."
"While designing the business dashboard, I encountered various bugs that impacted my work."
"I find it is very difficult to train someone in using this application. As amazing as it can be, the learning curve is extensive."
"This tool had a feature of doing load test in production or lower environment, which was shut down earlier this year. We are missing that feature badly and we definitely want to see that feature back."
"There are lots of features to share information, but we need to learn to leverage that, both on the web browser and on the mobile app."
"If Dynatrace is capturing everything in your application, it has to "sense" that information, and that sensing needs sensors which we have to include in our applications. The more you apply sensors - the more details you want - the more you have to increase the level of sensing. If I increase the level of sensing, my application's performance goes down, because something is there that is, again and again, checking each and every thing in the application. So that load on the applications increases. So, many times my applications used to crash because Dynatrace was working on them. We had to remove some sensing; either we had to reduce the sensing or we had to remove Dynatrace immediately."
"I would love to see a better data export, because AppMon's charting capabilities leaves a lot to be desired. You have about a 5,000 line limit. I would really like to see the ability to export, in Dynatrace and AppMon, in essentially in a nice format of whatever you want to whatever else."
"Regarding features, it would be good if there would be some features regarding app security."
"The product needs to improve its GUI."
"QRadar UBA only keeps the data for a short while (it's refreshed every five minutes) and would be improved if this were extended to a week or month."
"There needs to be better integration with other applications."
"GUI needs to be improved."
"The price of IBM Security QRadar is an area of concern where improvements are required."
"The Indian tech support is not helpful."
"The quoting and the dashboard session could be improved. It should be more user-friendly."
"The solution can be improved by lowering the cost and bettering their technical support."
Dynatrace is ranked 4th in Log Management with 342 reviews while IBM Security QRadar is ranked 6th in Log Management with 198 reviews. Dynatrace is rated 8.8, while IBM Security QRadar is rated 8.0. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of IBM Security QRadar writes "A highly stable and scalable solution that provides good technical support". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas IBM Security QRadar is most compared with Splunk Enterprise Security, Microsoft Sentinel, Wazuh, LogRhythm SIEM and Elastic Security. See our Dynatrace vs. IBM Security QRadar report.
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