We performed a comparison between Dynatrace and Prometheus based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Dynatrace was preferred due to its more comprehensive features, including real-user monitoring, session replay, and synthetic monitoring. It also has better AI capabilities for automating incident alerts and a Kubernetes module for topology visualization. Dynatrace has better customer service and support, with some customers rating it highly and others rating it as average, while Prometheus relies on documentation and community support.
"It identifies problem areas and performance issues."
"The solution offers a better overview of applications. It offers end-to-end monitoring, and the user experience is real."
"We spend less time on troubleshooting issues since Dynatrace proactively informs us of an impending bottle neck."
"It is getting to the point that the CTO of the organization knows the tool by first name and will look to have it brought up, because it is so consistent, reliable, and a cornerstone for solving problems."
"Being able to identify the blind spots. Before, we had lots of monitoring, but it was all very manual. You only monitor what you know about. As soon as we put Dynatrace in, it sprung to life, and we identified problems instantly."
"OneAgent, the new platform of Dynatrace, it is called artificial intelligence (AI), so basically that artificial intelligence correlates multiple infrastructure competence transactions services and application processes. It is one of the most important features, so when there is a fire break, you do not have to go multiple hops to go look where exactly the issue is."
"The most valuable things that we have seen are the user experience and capturing what the users are doing inside the browser."
"The graphical interface is helpful, as it illustrates things well for anyone who wants to know about the information it provides."
"The most valuable feature of Prometheus is its ability to collect metrics."
"It is highly valuable as it serves as the foundation for our infrastructure monitoring tools."
"The product's initial setup phase is very easy."
"The sky is the limit because the solution is a flexible open box that can be used vastly to do anything you need to monitor applications."
"The solution offers an easy way to install and scratch values."
"The best thing about Prometheus is its integration."
"The dashboard is very valuable."
"The product has an easy-to-understand interface."
"I would like to see the ability to pull more user-friendly reports."
"DevOps plugin monitoring tools need improvement."
"Needs support for more technologies."
"Richer, deeper partner channel: It needs to expand and deepen the business use cases, where their solutions can help."
"They expect the customer to do the basic analysis, do all the solutions, and find the solutions themselves. If it is really a product problem, only then will they be able to identify and spend time on the customer."
"When you're making that transition from AppMon, which is very dashboard-oriented, over to Dynatrace, which is no dashboards, there needs to be something in between so that business buys in a little bit. I would transition my dashboards over so that we don't have to recreate them, because recreating them is very difficult in Dynatrace. It's really hard to say, "Oh, the dashboards that you had on the team that you were using, you're not going to get over here." Or, "You have to re-create them all over again." People are going to ask questions about cost, who is going to do that."
"We would like the AI to produce more scientific data with less configuration."
"Scalability has improved quite a bit from the beginning."
"The solution's error handling part could be improved."
"When it comes to deployment, if you have no experience with something like a CI/CD pipeline, it might be a challenge."
"If you want to collect details of metrics, you should be able to write a query for it directly. I want the product to offer better queries for the metrics."
"The product must improve its documentation."
"Lacks the ability to clusterize."
"They could provide efficient logs in terms of clarity and ease of access similar to Datadog’s paid version."
"The query language in Prometheus is an area of concern where improvements are required."
"Prometheus can definitely improve its visualization. For example, the matrices represented in Prometheus do not have a very good visualization on their dashboard."
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 342 reviews while Prometheus is ranked 9th in Application Performance Monitoring (APM) and Observability with 32 reviews. Dynatrace is rated 8.8, while Prometheus is rated 8.4. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of Prometheus writes "A very flexible open box that can be used vastly to do anything you need". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Instana Dynamic APM, whereas Prometheus is most compared with Azure Monitor, New Relic, Sentry, AWS X-Ray and ITRS Geneos. See our Dynatrace vs. Prometheus report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
