We performed a comparison between ExtremeWireless and Ruckus Wireless based on real PeerSpot user reviews.
Find out in this report how the two Wireless LAN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Juniper Mist offers valuable features like comprehensive network insight, granular policy control, fast device setup, strong security, and efficient SSL traffic management."
"Overall, we've been very pleased with the performance."
"The simplicity is great."
"The artificial intelligence feature is very good."
"The most valuable feature of Juniper Wireless Access Points (AP Series) is the ability to troubleshoot ports on the network. Additionally, when there is an update on the APs they are able to reboot quickly reducing downtime. Other solutions have a longer downtime when updates are done."
"The solution is very secure."
"You can easily monitor, manage, and cover all your IT equipment."
"The AI capabilities of Mist Wireless are superior to other OEMs."
"The cloud-based management system is valuable."
"ExtremeWireless offers profiles, policies, and tags."
"The security is very good."
"ExtremeWireless is a powerful solution with good integration. It works perfectly for us."
"ExtremeWireless is a flexible solution."
"The most useful feature is how the product integrates with the Microsoft directory in the cloud."
"The solution is easy to use and manage. Overall it is very simple to understand and users do not know it is a cloud solution."
"It provides seamless connectivity if you move around."
"The solution has great network intelligence from applications, clients, access points, and controllers."
"Performance-wise, it's great."
"At times of heavy network congestion, we can restrict the bandwidth available to clients either by SSID or at the client level, which helps cut down on our bandwidth costs."
"Our IT staff can quickly issue guest passes for vendors and the instructions are very straightforward, requiring very little effort to get connected."
"It's easy to install, and the management is flexible."
"It's stable."
"Key features are integrated WiFi client performance tools, sophisticated user access controls, and easy and understandable controls and interfaces."
"The most valuable feature is the coverage, which is exceptional."
"The pricing is very high in the Indian market."
"They should include SD-WAN features to it."
"If you want to do more specific stuff, it's a bit limited."
"Juniper Wireless Access Points (AP Series) could improve if the MIST platform had a built-in master key. This would be an advantage."
"The price could be better."
"I need a bit more time with it before criticizing the features."
"The product should include adaptive Wi-Fi to show a more accurate location."
"Improvement is needed in the user-friendliness of Juniper Mist, particularly in enhancing the interaction with AI features."
"The management portal is in need of improvement."
"It is a subscription model, so it is maybe a bit pricey."
"The solution needs to improve its portfolio."
"The ability to integrate with network devices from other vendors would be helpful."
"Technical support is an area that needs to be improved."
"The product must be provided at a cheaper price."
"The troubleshooting feature for the cloud version is challenging."
"The solution should offer better support."
"Their support has been lacking a little bit and needs to be improved. I have had a ticket open for a month, and it is really hard to get a resolution out of them. They haven't really come out with anything that is much of an improvement in a long time. It has mostly just been fixes and things like that. We used to have a ZoneDirector or a physical controller for the wireless network, and that was kind of end of life. It was very old, and at the time, we were expanding the wireless network, and we didn't want to rely on one piece of hardware that was pretty old. So, we went to SmartZone Cluster, which has two VMs in a cluster. Unfortunately, we lost the feature ability for guest networks and other things that we were using before, and Ruckus just kind of told us that they weren't supporting that feature in the newer product, which is not really great. I was told initially that SmartZone was an upgrade to ZoneDirector. It is the logical thing to think that it is going to have all the same features, but it didn't. The issue that we have right now is onboarding BYOD devices. It is not really great for us, and we're looking for a new product to make that easier. We did have Cloudpath, which was a product that Ruckus purchased from another company that was an onboarding solution, but it just didn't really work very well for us. So, we discontinued using it, and it actually created more confusion for people. They should make BYOD or guest network portals a lot easier and better. In some areas, we have been having issues because there are just so many WAPs that are so close that we had to manually turn down the radio of power because the automatic feature of the AP wasn't really doing it right. It should also have a little bit better RF analysis capability to be able to see on the controller side. The front end for our staff, students, and guests has also not been quite as good as we had hoped."
"Its interface could be a little bit more user friendly."
"The cloud system from Ruckus is not mature enough just yet."
"The initial setup is complex."
"It could be more stable."
"It is extremely difficult to send videos in Ruckus live sessions. Zoom streaming, or using Teams Streaming live sessions to send videos, for example, could be more effective."
"Could be more user friendly."
"In my company, we still has to do some manual calculations on where we should set the access points, which is a time-consuming process as there were no automatic setup functions provided by the tool."
More Juniper Mist Wireless Access Points Pricing and Cost Advice →
ExtremeWireless is ranked 16th in Wireless LAN with 21 reviews while Ruckus Wireless is ranked 3rd in Wireless LAN with 97 reviews. ExtremeWireless is rated 8.0, while Ruckus Wireless is rated 8.6. The top reviewer of ExtremeWireless writes "An easy to deploy solution that can scale and expand". On the other hand, the top reviewer of Ruckus Wireless writes "Great wireless, good reliability, and excellent connectivity". ExtremeWireless is most compared with Aruba Wireless, Cisco Meraki Wireless LAN, ExtremeCloud IQ, Juniper EX Series Ethernet Switches and Cisco Wireless, whereas Ruckus Wireless is most compared with Aruba Wireless, Cisco Wireless, Cisco Meraki Wireless LAN, Ubiquiti WLAN and Fortinet FortiAP. See our ExtremeWireless vs. Ruckus Wireless report.
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