We performed a comparison between Fidelis Elevate and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"Forensics is a valuable feature of Fortinet FortiEDR."
"Impressive detection capabilities"
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The stability is very good."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"Ability to get forensics details and also memory exfiltration."
"It is stable and scalable."
"The initial setup is very straightforward. The deployment of the server doesn't take so long; about a day or two max."
"There are many valuable features. The NDR gives very good network visibility, and the endpoint module has a great feature called "Live Connect" for remote connections. They also have "Tasks" that can be run on endpoints to gather specific information or retrieve logs."
"Reporting is great, it is easy to do a quick search through 45 days of data for something of interest."
"What I like the most about this solution is the complexity. It covers a lot of areas, unlike other solutions."
"It has a rating system now so you can rate things up or down, depending on your environment. This means alerting can be customized, yet still pick up anomalies."
"Compared to similar solutions, it's quite scalable. You just need to add more storage to scale-up."
"The solution's technical support is perfect, so I rate the technical support a ten out of ten"
"It ensures the stability of network behavior across various aspects of our network and offers responsive capabilities to address incidents promptly"
"I have had absolutely no problem with using this solution, it really works well."
"The most valuable feature of Symantec Endpoint Detection and Response is its ability to conduct large scans on the endpoints without affecting the network."
"It is mostly used for malware detection and antivirus purposes."
"The most valuable features of this product include network isolation for machines and the ability to work with a consistent and defined set of virtual machines."
"The interface is quite easy to use."
"The most valuable features are that it is easy to connect and global settings are good."
"The solution is stable."
"The setup is quite easy."
"The solution is not stable."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"It takes about two business days for initial support, which is too slow in urgent situations."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"FortiEDR could add a separate scanning dashboard. In incident management, we prefer to remove the endpoint system from the environment and scan the system. We typically use Symantec for that, but if we want to use FortiEDR for that, then we need a scanning tab to clarify things."
"The solution is not user-friendly."
"The dashboard isn't easy to access and manage."
"Everything with Fortinet having to do with their cloud services. They need to invest more in their internal infrastructure that they are running in the cloud. One of the things I find with their cloud environment compared to others' is that they go cheap on the equipment. So it causes some performance degradation."
"The interface bug needs to be squashed once and for all. This has been the predominant issue with an otherwise stellar product. It reboots itself unscheduled, about once a month, due to a memory buffer flaw in the interface."
"Configuration, in terms of building the collector and communicating with endpoints, is complex."
"There is room for improvement in email security. It's a security issue. If you're aiming for XDR, covering the entire threat landscape is crucial."
"I encounter difficulty removing certain entries in behavior or alerts; likewise, I am unable to add specific calls."
"Fidelis Endpoint is an expensive product making it one of its shortcomings that needs improvement."
"We position the solution as an antivirus, but this part of the solution needs improvement. They need to generally enhance the features that they have, rather than adding anything new."
"The reports in the endpoint area of Elevate can be improved."
"I would like to see better scanning capabilities."
"In the future, it would be nice to have playbooks in the tool, to allow for some of the common activities to be automated. For example, some of the scannings of the malware can be too manual for a specific device. Additionally, a vulnerability manager would be beneficial."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"The network forensics feature could be improved."
"The solution’s scalability and stability could be improved."
"It should be easier to deploy Symantec's client for end-users."
"The interface is very complicated."
"Reporting is a major issue, as it is not user friendly."
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Fidelis Elevate is ranked 41st in Endpoint Detection and Response (EDR) with 7 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. Fidelis Elevate is rated 8.4, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Fidelis Elevate writes "Advanced threat detection capabilities with comprehensive incident response features providing robust cybersecurity for organizations". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Fidelis Elevate is most compared with Microsoft Defender for Endpoint, VMware Carbon Black Cloud, CrowdStrike Falcon, Vectra AI and NetWitness XDR, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and Intercept X Endpoint. See our Fidelis Elevate vs. Symantec Endpoint Detection and Response report.
See our list of best Endpoint Detection and Response (EDR) vendors and best Endpoint Detection and Response (EDR) vendors.
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