We performed a comparison between Forcepoint Secure Web Gateway and Trend Micro Web Security based on real PeerSpot user reviews.
Find out in this report how the two Secure Web Gateways (SWG) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The solution is stable."
"The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The most valuable feature for me in Forcepoint Secure Web Gateway is URL filtering, though all other features of the product are okay as well."
"The initial setup is not complex."
"SWG allows me to track internet usage patterns, helping optimize bandwidth and understand how much time each employee spends online."
"The product's user management is an area where my company does not face any challenges."
"The most valuable feature of Forcepoint Web Security is creating the easy to install further policies that are deployed through the Forcepoint security manual at some stage. Just drag and drop and the policies are there."
"I have found the simplicity of the solution valuable. The dashboard and reports are good as well."
"Forcepoint Secure Web Gateway has improved our organization through its ease of use."
"This is a highly detailed product with very good key features."
"Threat protection solution with good stability and scalability. Installation is straightforward. Support for this product is good."
"It's a stable solution."
"The most valuable feature is machine learning, which automatically monitors the activity on the machine."
"The solution is stable."
"I feel that it is a user-friendly product that provides quick response to users."
"Trend Micro has a centralized mechanism where we can control and monitor all system protections. It includes detecting any wireless problems, which will be displayed on our portal. We plan to investigate the issues with those systems internally."
"The security of Trend Micro Web Security is good."
"The solution's technical support team is responsive."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"We are using a V10000 G3 appliance. It is just a proxy. It is just HTTP, FTP, and HTTPS. Now, as our website has developed and we are using rich time-connectivity protocols, the proxy doesn't have the ability to work with these protocols. It would be nice if the UDP feature was there for it to filter UDP traffic. It needs firewall capabilities for UDP filtering. Its upgrades can be quite complex, and they don't always go as per the plan. Its reporting could be a bit more granular."
"Reports in the sand-boxing, ease of deployment of sensors to ready to go server with one click of a button."
"It has a problem with tablets and the iPhone. It's not filtering on these platforms. It filters on Windows but not iOS or Android."
"A room for improvement in Forcepoint Secure Web Gateway is the support it offers. It's very bad. What I'd like to see in the next release of the product is for it to be less complicated because at the moment Forcepoint Secure Web Gateway is more complicated than other products. Sometimes issues come up that you can't solve without the support team. For example, you should write the root password to fix the issue. In the next release of the product, it would be good if it had an easy-to-use interface. Troubleshooting issues in Forcepoint Secure Web Gateway should be less complicated as well."
"Allow for faster exemption of websites or the ability to reclassify websites."
"I have been in contact with technical support several times, and I am not happy with them."
"Security of browsing."
"Stability needs some improvement, we have on occasion experienced some delay when it is synchronized."
"I would like to see better scalability and better performance."
"There are multiple ways Web Security could improve, such as usability and web access to several programming modes."
"The stability of the product is an area of concern where improvements are required."
"Setup isn't very straightforward. You must have a certified technical engineer."
"What could help Trend Micro Web Security in terms of improvement is the addition of a DDoS protection feature. It also needs to be more comprehensive to meet the needs of large-sized companies."
"The price of Trend Micro Web Security is the only area of concern where improvements are required. From an improvement perspective, the product should be made available to users at a cheaper rate."
"The product should be more secure and stable. It is also not flexible."
"The installation is a little bit complex."
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Forcepoint Secure Web Gateway is ranked 5th in Secure Web Gateways (SWG) with 47 reviews while Trend Micro Web Security is ranked 17th in Secure Web Gateways (SWG) with 16 reviews. Forcepoint Secure Web Gateway is rated 7.8, while Trend Micro Web Security is rated 8.0. The top reviewer of Forcepoint Secure Web Gateway writes "Simple to set up, reliable, and offers great reporting". On the other hand, the top reviewer of Trend Micro Web Security writes "Though a tool suitable for medium-sized businesses, it needs to work on its price model". Forcepoint Secure Web Gateway is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Fortinet FortiProxy and Cisco Secure Email, whereas Trend Micro Web Security is most compared with Zscaler Internet Access, Cisco Umbrella, Symantec Proxy, Infoblox Advanced DNS Protection and Fortinet FortiGate SWG. See our Forcepoint Secure Web Gateway vs. Trend Micro Web Security report.
See our list of best Secure Web Gateways (SWG) vendors and best Internet Security vendors.
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