We performed a comparison between ForgeRock and IBM Security Verify Access based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The support response time and the freedom from strange bugs and strange things happening in the software are valuable."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"The thing that I find most valuable is that Omada consists of building blocks, which means that you can configure almost anything you want without using custom code, making it pretty easy to do. It's possible to connect to multiple target systems and to create one role that consists of different permissions in the different target systems. So one role in Omada can make sure that you have an account in three different systems."
"I appreciate all the support we receive from Omada."
"The administrative features and SoD are valuable."
"The most valuable aspect of the product is that it is Microsoft-based and it supports all Microsoft technology."
"Support-wise, working with Omada has been good. We have very good direct interactions and fast responses."
"The key benefit of Omada Identity is maintaining complete control."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The product is easy to set up."
"The most valuable features of ForgeRock are social login and data protection."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"We used it to implement multi-factor authentication and to improve our security posture as well as reducing the potential for attacks."
"Installation and configuration are pretty easy for ForgeRock OpenIDM."
"Easy to navigate, handle and manage the applications."
"I like the intelligent authentication feature."
"The solution has powerful authentification and authorization. It offers a good way to increase security."
"The most valuable feature of IBM Security Access Manager, at least for my company, is multi-factor authentication. That's the only feature my company is using. The solution works well and has no glitches. IBM Security Access Manager is a very good solution, so my company is still using it."
"I have found this solution to be really practical and when a user wants to log in, it is effortless and runs smooth."
"Its stability and UI are most valuable."
"It's a good solution for identification and access management."
"The tool provides a password vault, single sign-on, and multifactor authentication. It offers various authentication methods like fingerprint integration, one-time passwords, or tokens sent via email or SMS. This ensures secure access to your accounts by providing multiple authentication options."
"From the integration point of view, it supports SAML, OIDC, and OAuth. For legacy applications that don't have support for SAML and other new protocols, it provides single sign-on access to end-users. From the integration compatibility point of view, it is highly capable."
"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"There's a challenge with handling large amounts of data in this system."
"The architecture of the entire system should also be less complex. The way they process the data is complex."
"They need to improve the cost for small companies."
"The account management integration isn't bad, but it isn't plug-and-play like Microsoft Azure. You need some deep development knowledge to set up the connectors."
"The solution should be made more agile for customers to own or configure."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"We would like this solution to be developed for use with mobile applications."
"The solution could improve by adding more advertising and marketing."
"The user interface could be improved as it is cumbersome and outdated. It doesn't have a responsive UI."
"The solution's deployment should be made easier."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"The user interface for users and administrators could be improved to make it easier. Automating some functions could also be beneficial."
"The user interface needs to be simplified, it's complex and not user-friendly."
"There are a lot of areas that can be improved, but the main area is the lack of customization. You cannot easily customize anything in the product. It is not easy to tweak the functionality. It is challenging to change the out-of-the-box functionality."
"The solution could be classified as a hilt system. There are a lot of resources being used and it is suitable for very large enterprises or the public sector."
"They can improve the single sign-on configuration for OIDC and OAuth. That is not very mature in this product, and they can improve it in this particular area. OIDC is a third-party integration that we do with the cloud platforms, and OAuth is an authorization mechanism for allowing a user having an account with Google or any other provider to access an application. Organizations these days are looking for just-in-time provisioning use cases, but IBM Security Access Manager is not very mature for such use cases. There are only a few applications that can be integrated, and this is where this product is lagging. However, in terms of configuration and single sign-on mechanisms, it is a great product."
"Configuration could be simplified for the end-user."
"What we'd like improved in IBM Security Access Manager is its onboarding process as it's complex, particularly when onboarding new applications. We need to be very, very careful during the onboarding. We have no issues with IBM Security Access Manager because the solution works fine, apart from the onboarding process and IBM's involvement in onboarding issues. If we need support related to the onboarding, we've noticed a pattern where support isn't available, or they don't have much experience, or we're not getting a response from them. We're facing the same issue with IBM Guardium. As we're just focusing on the multi-factor authentication feature of IBM Security Access Manager and we didn't explore any other features, we don't have additional features to suggest for the next release of the solution, but we're in discussion about exploring ID management and access management features, but those are just possibilities because right now, we're focused on exploring our domain."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while IBM Security Verify Access is ranked 17th in Identity Management (IM) with 7 reviews. ForgeRock is rated 8.0, while IBM Security Verify Access is rated 7.8. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of IBM Security Verify Access writes "Supports on-prem and cloud environments, has good integration capabilities, and is easy to adopt". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and CyberArk Privileged Access Manager, whereas IBM Security Verify Access is most compared with Microsoft Entra ID, Okta Workforce Identity, F5 BIG-IP Access Policy Manager (APM), Ping Identity Platform and CyberArk Privileged Access Manager. See our ForgeRock vs. IBM Security Verify Access report.
See our list of best Identity Management (IM) vendors and best Access Management vendors.
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