We performed a comparison between ForgeRock and Omada Identity based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Easy to customize and adaptable to any environment."
"I like the intelligent authentication feature."
"I like the way it is handling authentication and authorization."
"The solution is very scalable. We have a lot of users that have been increasing over the years that we have been using it. We have approximately 20,000 users."
"The support is good and prompt."
"We create and define the permissions and configurations for the users."
"The solution integrates well and it is important for them to keep up with the current trends in the market quickly enough, and they have been doing a good job at it."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configurable to meet our specific needs."
"I appreciate all the support we receive from Omada."
"Omada offers a technical solution that addresses both our needs."
"When we started with identity and access management, we cleaned up and skipped 500 accounts. Therefore, there are a lot of people who are still in our system. Using this tool, we have cleaned up a lot of accounts for ourselves as well as our partners and suppliers. So, we can manage everything now."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"It scales in terms of numbers and types of identities. It can govern the on-premise applications as well as the cloud applications. So, it can manage hybrid environments with all types of identities and various load amounts."
"As with any complex software platform, there is a learning curve to using ForgeRock, and it may require specialized expertise to implement and manage effectively."
"The solution could improve by adding more advertising and marketing."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"The identity management model needs a bit of improvement."
"We raised tickets asking for improvements, but sometimes we don't get the proper solution. They are responding, but the ticket is open for weeks and weeks. For some issues, we don't get a satisfactory solution or the solution doesn't work."
"We would like this solution to be developed for use with mobile applications."
"The only problem with ForgeRock is that it is derived from an open-source product, so sometimes it's a bit unstable."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"Omada Identity has a steep learning curve."
"I would like to search on date fields, which is not possible now."
"It is not possible to customize reports on Omada Identity."
"The comprehensiveness of Omada's out-of-the-box connectors for the applications we use could be better. We are getting a new HR system called Cornerstone for which they do not have an out-of-the-box connector, so we have to take the REST connector and play around with it."
"The user interface should have a more flexible design, where you can change it to your requirement."
"Its flexibility is both a good thing and a bad thing. Because it is very flexible, it also becomes too complex. This is common for most of the products we evaluated. Its scalability should be better. It had a few scalability issues."
"Omada's performance could be better because we had some latency issues. Still, it's difficult to say how much of that is due to Omada versus the resources used by our other vendors in our on-prem environment. Considering the resources we have invested into making it run well, it's slightly slower than we would expect."
ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while Omada Identity is ranked 4th in Identity Management (IM) with 46 reviews. ForgeRock is rated 8.0, while Omada Identity is rated 8.2. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of Omada Identity writes "The solution has sped up employee onboarding while reducing manual work". ForgeRock is most compared with SailPoint Identity Security Cloud, Ping Identity Platform, Microsoft Entra ID, Auth0 and Symantec Siteminder, whereas Omada Identity is most compared with SailPoint Identity Security Cloud, Microsoft Entra ID, Saviynt and One Identity Manager. See our ForgeRock vs. Omada Identity report.
See our list of best Identity Management (IM) vendors and best Customer Identity and Access Management (CIAM) vendors.
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