We performed a comparison between ForgeRock and SailPoint Identity Security Cloud based on real PeerSpot user reviews.
Find out in this report how the two Identity Management (IM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The benefits of Omada Identity include a holistic way of viewing access, the ability to give people access, and automation."
"I'm not using Omada, but the interface is easy to use and gives you a solid overview of your identities."
"Omada's most valuable aspect is its usability."
"The most relevant feature is Omada's reporting engine. Omada never 'forgets' and archives every process. All steps an admin, user, or manager has executed, are recorded in Omada."
"The most valuable feature is the automatic provisioning and reconciliation of things like the Active Directory groups and memberships."
"What I like most is that we can always find a solution, and we can also find the cause when something goes wrong. I like that the most because everything is in one way or another traceable. That is what I like most. I like its reliability."
"The customer success and support teams have been crucial."
"The most valuable features of ForgeRock are social login and data protection."
"ForgeRock has CIAM, which other products didn't have, and they have DevOps ready."
"We create and define the permissions and configurations for the users."
"Easy to customize and adaptable to any environment."
"The support is good and prompt."
"Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users."
"ForgeRock products are customizable, and the out-of-the-box features are solid, too. I primarily use the OIDC compliance features. It's just a configuration. it's easy to set up and customize trees. We can add our own features if necessary. Banks and corporations have different standards and specific validations."
"We have found the identity and access management tools in the solution to be particularly useful for our organization."
"The most powerful feature of the solution is its platform-based approach. Unlike other solutions, this tool offers a high level of customization. It is an open and flexible platform, allowing users to tailor it to their needs. This ability to customize and adapt the solution to individual requirements makes the solution stand out as a powerful product."
"The solution is very good at the management of the identity lifecycle."
"Provisioning in multiple environments."
"User provisioning and the role management features are good."
"The level of customization for data imports and role modeling, because it helps to integrate faster, support easier and let it reuse the organization role structure."
"We like the integration with other systems."
"The compliance features are the most valuable features."
"The most valuable feature for our customers and for us is the identity data warehouse."
"There's a challenge with handling large amounts of data in this system."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"If you're running Omada on a cloud service, you may have some issues deploying the newest release. Sometimes, the latest release doesn't adapt to the processes we have already installed. Identity Access Management is a critical system for our organization, and we need to ensure that everyone has the same access as they did before the release."
"I would like to see them expand the functionality of the tool to continue to be competitive with the monsters out there. For example, they could add functionality on the authentication side, functionality that Octa and SailPoint have. But they should do that while maintaining the same simplicity that makes Omada a product of choice today."
"It is not possible to customize reports on Omada Identity."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"If I had to name one thing, it would be the user interface (UI)."
"I think the upgrade process is sometimes a little complicated and there are failures that occur."
"The solution's deployment should be made easier."
"They should improve the solution by include reporting."
"It should be a little bit easier to implement. It is user-friendly, but there is always scope for improvement."
"In an upcoming release, the solution could improve by limiting the need to do customizations."
"Lacks simplified documentation within the tool that requires use of a separate portal."
"The identity management model needs a bit of improvement."
"I find that it's quite expensive for just an open-source system. Support is quite expensive."
"The UI of the solution could be more customizable so we could change the workflows to suit our needs."
"I think that the onboarding framework could be improved."
"The interface should be simple and easier to use."
"SailPoint IdentityIQ needs to improve its customization. It should also incorporate some standardized tools for implementation."
"What it doesn't do is provide notice in the event of a vulnerability or offense from the security."
"The product has poor reporting and analytic capabilities. Reports are not easy to use and its analytic capabilities are limited."
"There is a need for further enhancements, specifically in the multifactor authentication capabilities."
"They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same."
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ForgeRock is ranked 6th in Identity Management (IM) with 27 reviews while SailPoint Identity Security Cloud is ranked 2nd in Identity Management (IM) with 62 reviews. ForgeRock is rated 8.0, while SailPoint Identity Security Cloud is rated 8.2. The top reviewer of ForgeRock writes "Governance and access management solution used for multi-factor authentication that is outdated with an unresponsive UI". On the other hand, the top reviewer of SailPoint Identity Security Cloud writes "Flexible, easy to customize, and not too difficult to set up". ForgeRock is most compared with Ping Identity Platform, Microsoft Entra ID, Auth0, Symantec Siteminder and Saviynt, whereas SailPoint Identity Security Cloud is most compared with Saviynt, One Identity Manager, Microsoft Entra ID, Microsoft Identity Manager and SAP Identity Management. See our ForgeRock vs. SailPoint Identity Security Cloud report.
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