We performed a comparison between Fortinet FortiEDR and Symantec Endpoint Detection and Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Additionally, when it comes to EDR, there are more tools available to assist with client work."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The product's initial setup phase is very easy."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Ability to get forensics details and also memory exfiltration."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"I get alerts when scripts are detected in the environment."
"It is stable and scalable."
"IPS and the user interface are good features."
"It is mostly used for malware detection and antivirus purposes."
"The setup is quite easy."
"The most valuable features of the solution are that it is easy to use and has good support."
"The security is good."
"The most valuable features are that it is easy to connect and global settings are good."
"There are times when Symantec Endpoint Detection and Response tags an executable as malicious when it is trying to get executed on the machine. In this case, it prevents the execution and it gives you a process view of things where you can look into what has happened and whether it is a genuine process trying to access some system activities, or it's a malicious one. Depending upon the process, it gives you a clear identification, and we can do the containment from the interface itself and isolate the machine from the network. The process review on network isolation is good."
"A great feature of this solution is that it is very well-integrated with antivirus software. Other ADR solutions are implemented as single technologies and are not integrated with the provider, but Symantec offers AV plus ADR."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"Making the portal mobile friendly would be helpful when I am out of office."
"It takes about two business days for initial support, which is too slow in urgent situations."
"ZTNA can improve latency."
"Detections could be improved."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"They can include the automation for the realtime updates. We have a network infrastructure with remote sites. Whenever they send updates, they are not automated. We have to go into the console and push those updates. I wish it was more automated. The update file is currently around 31 MB. It could be smaller."
"It is not possible to buy it from the company itself, or resellers in other countries. If it is available, I see that it is offered as part of a larger service. For me, this was not suitable."
"Its UI could be more user-friendly."
"The solution’s scalability and stability could be improved."
"A significant deterioration in customer support."
"Symantec Endpoint Detection and Response could improve the reporting. It is very difficult to create reports from the user interface."
"The solution can always be more stable and more secure."
"The solution needs to provide better integration."
"Technical support is not as good as we expect, and resolving problems should be more timely."
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Fortinet FortiEDR is ranked 13th in Endpoint Detection and Response (EDR) with 32 reviews while Symantec Endpoint Detection and Response is ranked 25th in Endpoint Detection and Response (EDR) with 28 reviews. Fortinet FortiEDR is rated 7.8, while Symantec Endpoint Detection and Response is rated 7.6. The top reviewer of Fortinet FortiEDR writes "A proactive solution that works as a proactive upgrade from a firewall". On the other hand, the top reviewer of Symantec Endpoint Detection and Response writes "A highly stable and affordable solution for detecting and preventing security threats". Fortinet FortiEDR is most compared with Fortinet FortiClient, CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne Singularity Complete and Cortex XDR by Palo Alto Networks, whereas Symantec Endpoint Detection and Response is most compared with Microsoft Defender for Endpoint, Trend Vision One, Kaspersky Endpoint Detection and Response Expert, Bitdefender GravityZone EDR and CrowdStrike Falcon. See our Fortinet FortiEDR vs. Symantec Endpoint Detection and Response report.
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