We performed a comparison between Google Workspace and Microsoft Exchange based on real PeerSpot user reviews.
Find out in this report how the two Email Applications solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."From a security point of view, Google will alert you if anything strange is happening. They will flag it for you so you are aware."
"Convenient to share and collaborate documents."
"Reduces IT spend, freeing up cash for other areas: sales, marketing, recruitment, etc."
"The solution helps us to collaborate."
"When it comes to email, Google has a very good anti-spam engine or solution. We get very less spams. We don't have to use an external anti-spam solution with this."
"The most valuable feature of Google Workspace is its ease of use and stability."
"They are launching more and more features for mobile, which I understand our customers appreciate."
"Valuable features of the solution are that it's simple and effective."
"The deployment is a plug-and-play process."
"Exchange's interface is good. All of our engineers like it and are accustomed to using it."
"The technical support is fine."
"Provides unlimited storage for our mailbox."
"Our customers are satisfied with the features included in Microsoft Exchange."
"The email management system is very easy to set up, configure, and use."
"I find Exchange's basic mail features to be highly valuable."
"The availability group settings are better, so it has inherent scalability. In 2010, they added several sensible rules."
"I have had issues with my Google Address Book. I have an address book and it is available to everyone, but I cannot add additional users. In Microsoft Outlook, I could easily share certain contacts with other members of my team, but I cannot do so on G Suite."
"Their tool called Sheets is the counterpart to Excel but it doesn't have the same functionality that Excel would have. So usually if somebody needs to go back to Excel or Office, it's because of Excel."
"Google Mail's spam filter needs improvement. If I'm sending mail to another email user, sometimes it goes to the spam folder, and they won't know unless they check because they aren't seeing it in the primary inbox. They may miss important emails. At the same time, I'm receiving spam that shouldn't go to my inbox."
"It would be nice to have additional software, such as Microsoft Teams, since our basic edition, Google Meet, cannot record video."
"With Microsoft, you can use it on the web version, and you can use Microsoft Outlook. Google has the web version."
"The stability should be addressed."
"Improvements to G Suite would be the ability to collaborate more easily and better quality video compression in Google Meet."
"The product could improve the number of participants allowed in a meeting and the strength of the meetings."
"Currently, its administration is too cumbersome. It's unwieldy. It's slow. It consumes too many resources. Configuration needs to be much more streamlined and administratively automated."
"The calendar integration in Exchange is not that great. The email features are okay, but it doesn't integrate well with the calendar and appointments, especially Zoom appointments. It integrates fine with Microsoft Teams, but Zoom is a challenge."
"They keep making all these changes, and our system was down for four or five days. They finally got it up, but there are still lots of quirks."
"It doesn't work very well on a virtual machine. We had to move it around. There are also issues when you try to move it between computers."
"Sometimes we don't get support quickly enough - for example, if there's some global hacker attack, we don't get served as quickly. The skills of the technical staff can also vary, and Microsoft could perhaps improve their training."
"I don't have the best impression of customer service and support. It should be faster and more clear, and more human. T"
"The product or service could be improved in terms of Microsoft Outlook client compatibility."
"In our current situation, the disappearance of sanctions would be a tangible improvement. We are basically cut off from technical support and it's very difficult to obtain any updates."
Google Workspace is ranked 1st in Email Applications with 92 reviews while Microsoft Exchange is ranked 3rd in Email Applications with 78 reviews. Google Workspace is rated 8.2, while Microsoft Exchange is rated 8.4. The top reviewer of Google Workspace writes "If you misplace things, it's much easier to find them because of the search capability. ". On the other hand, the top reviewer of Microsoft Exchange writes "Very stable with an easy-to-use email management system". Google Workspace is most compared with Microsoft Exchange Online, Amazon WorkMail, IceWarp and ProtonMail, whereas Microsoft Exchange is most compared with Zimbra Collaboration, KerioConnect, HCL Domino, Open-Xchange and Superhuman. See our Google Workspace vs. Microsoft Exchange report.
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