We performed a comparison between New Relic and Grafana based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: Grafana is the preferred option over New Relic due to its open source nature, ability to customize and create visually appealing graphs, flexibility in integration with other tools, and reasonable pricing. While New Relic has reliable monitoring and offers in-depth application information, Grafana is known for its easy-to-use dashboard building and ability to connect with a variety of data sets.
"Kubernetes could help us to better visualize the trend of our data by recording and displaying our history over a chosen duration, such as the last 30 days."
"The most valuable thing was that it had a good visualization tool."
"It has good stability."
"Visualisation: It is easy to create beautiful, understanding graphs, snapshots to share the graphs with people who do not have access to Grafana, and templating to create powerful graphs."
"The dashboards are very easy to work with."
"This solution provides valuable insights into the health of our infrastructure in real time."
"It provides a graphical representation and it's clear to see what's happening."
"There are multiple kinds of models there to create dashboards, which is quite useful."
"We detect issues using dashboards that we built on New Relic."
"The synthetic alert is the most valuable feature in New Relic APM. I also like the time travel feature and find traceability useful in the solution. New Relic APM also has good response times."
"The solution is quite stable."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"They instrument up from the bottom to the top – every piece of code - they have a very perfect read of what’s being done, and how long it’s taking."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"The most valuable feature is the ability to manage the application flow."
"Sometimes, I monitor the user's time of response and use this information to improve the number of servers on the back-end. Or, I can use it to change my back log for front-end developers and improve their response times. It's very important in this case because I can improve the experience of the final user."
"Lacks event management which affects our DevOps people."
"Its UI features to create charts can also be improved. Some features could have a link to the documentation."
"It would be helpful if Grafana provided more information and training on how to use Prometheus."
"There is room for improvement when using multiple dashboards because they can become complicated to keep track of and use."
"Setting up alerts via Grafana is a bit complicated, and alerting needs to improve."
"It's difficult to see the trends on the graph when the range is too long."
"Trigger limits are difficult to see in a graph."
"I find issues with Grafana. For example, I am unable to open some services there. Then, we have to open ten different tabs to get it fixed. And it's annoying when there's something going on; we want to check Grafana, and it throws four different errors."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"The scalability can be improved."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"New Relic needs to improve is the user data schema."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
"The UX/UI design of New Relic APM could be improved. The solution currently has some slow pages in terms of loading and viewing the pages, for example, the reports. The reports and other pages take a long time to load."
"They don't have an opportunity to share the dashboard with the public. If you want to share it with stakeholders or people outside the organization who just want to have a look at a couple of metrics, you can't do that without onboarding them to the product itself."
Grafana is ranked 6th in Application Performance Monitoring (APM) and Observability with 39 reviews while New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews. Grafana is rated 8.0, while New Relic is rated 8.6. The top reviewer of Grafana writes "Agent-free with great dashboards and an active community". On the other hand, the top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". Grafana is most compared with Sentry, Azure Monitor, Elastic Observability, Dynatrace and Honeycomb.io, whereas New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Prometheus and Azure Monitor. See our Grafana vs. New Relic report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.