We performed a comparison between IBM FileNet and SharePoint based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Content Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It puts governance in place around the content and processes. Access levels can be set to certain parts of the document based on role level."
"The important features to me are that it is stable, scalable, and the integration between this platform and the other platforms is very good."
"IBM FileNet has improved our organization with its single collaboration space."
"One of our clients, a customer of IBM, rolled out and replaced their existing ECM system with FileNet. Their productivity has increased pretty dramatically."
"There aren't very many ECM solutions that scale properly, both up and out. We have customers who hold billions of documents. There aren't very many that can scale that far, and that can also scale out so that they can handle lots of users, lots of documents, and that understand how to handle external users. FileNet is one that can."
"It is used by large enterprises. It has to be scalable and robust for them to use. We have seen that on multiple projects over the years."
"It is very user-friendly for business users. They can create their own searches. They are not dependent on administrators to create searches for them. It is self-service for them."
"The key feature for us is that it keeps our content store small. That helps our DBAs when they have to do the backups of our audit system, or of the content store."
"It's stable. It's very widely used by companies. Also, the knowledge of the product has improved over the years, and by other companies that support it or are Microsoft SharePoint partners. So if there are problems, there's always a user or company that knows the information or can help you; even with very uncommon problems."
"It improved transparency around work products."
"It offers ease of use, which is crucial."
"It facilitates collaboration and the ability to create custom workflows."
"It has an easy to distribute administration capability, and can also scale to meet a large number of future needs."
"Removed the need of paper storage and people flow into the office."
"Its functionality is enormous."
"The most valuable features are the Integrations, web site, and search."
"Sometimes, there can be issues with the database connections. FileNet has too many outages because things are broken in the database."
"IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user."
"I would like to see it able to capture NLP in an advanced search. It would also be good if it could capture images and segregate them in categories within a span of seconds."
"I would like to see in FileNet integrated with Watson, which can read something and send it without any human contact or interaction."
"I'd like to see more cognitive. That's obviously where all of our world is going. I think if we can have more of those types of features and functions as a core, out of the box, that would be very helpful for us and our space."
"The new user interface is not easy to set up, so some improvements along these lines would be good."
"I would say the installation process can be very complicated, and you need to to have an experience resource."
"I would rate the technical support as medium. I do not like the login process. It is not great."
"The integration with Outlook could be improved."
"The solution lacks collaboration features."
"The initial setup was very complex."
"Make it more intuitive."
"During uptime under our network, it is hard to find info when content is hefty."
"The navigation is confusing."
"Processing data from multiple site collections is not easy as they reside in different databases."
"When you are trying to migrate from a different platform to SharePoint for file storage, the upload utility should be more flexible, taking more files and then updating you on the upload status of the files you are trying to transfer into SharePoint."
IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews while SharePoint is ranked 1st in Enterprise Content Management with 150 reviews. IBM FileNet is rated 8.2, while SharePoint is rated 7.8. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of SharePoint writes "Good integrations, helps with collaboration, and increases visibility". IBM FileNet is most compared with OpenText Documentum, OpenText Extended ECM, IBM ECM, Hyland OnBase and Alfresco, whereas SharePoint is most compared with Citrix ShareFile, Microsoft OneDrive, Dropbox, WordPress and OpenText Extended ECM. See our IBM FileNet vs. SharePoint report.
See our list of best Enterprise Content Management vendors.
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