We performed a comparison between IBM Maximo and NetSuite ERP based on real PeerSpot user reviews.
Find out in this report how the two Billing Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Preventive maintenance management."
"The incident management feature is good because it allows you to keep track of and classify issues."
"IBM Maximo is a very strong and powerful tool in the market…Scalability-wise, I rate the solution a ten out of ten."
"The ability to configure and integrate it with other solutions for ERP."
"The most valuable feature is the ability to correct maintenance."
"We were able to scale perfectly."
"We are very thankful to have IBM integrated with our own Legacy cloud-based system"
"It is configurable, where you can add extra fields to screens and to the database."
"NetSuite ERP is a user-friendly cloud-based solution that posts into the GL in real time. You can see your profitability at the order level."
"The inventory feature in NetSuite ERP is very valuable to me because it provides clear estimates about the depreciation of details and includes useful mobile modules."
"The most valuable feature is that it works according to how the Internet works."
"The user interface is very good."
"Every year, they release a new version."
"The project management aspect and the timesheets are valuable, especially for ensuring that our milestone billings are automated properly. From a manufacturing perspective, it is more to do with the entire management of the inventory, the overall finance, consolidation of books of accounts, and managing the profit and loss in a more effective manner."
"It is a very solid product for finance and procure-to-pay processes."
"It offers reporting flexibilities that were previously unavailable to us."
"Although you can create notifications with Maximo, the configuration and options could be improved."
"Maximo is a big system, so the initial setup is complex."
"The latest version is slow due to the power it requires."
"The pricing model of the solution has room for improvement as well as the after-sales support."
"Vendor management needs enhancement."
"It needs full-service visibility. There are a lot of things that are hard for users to find out. For example, the Service Catalog is not too friendly. You really have to know what you're looking for."
"The mobile solution has a lot of room for improvement, especially in geopositioning capabilities, tracking capabilities, and configuration capabilities, in order to let the tech operate online and offline."
"IBM is a big company and they have a lot of products. Level One, the first level of tech support, is the one that is used to stop the tsunami. For everyone, it's always work to get past that."
"In terms of the main improvement to NetSuite is the talent itself. It's grown so fast and there are about 25,000 companies running on it, and it's a relatively newer system compared to other competitors. It's growing so fast that the talent base in the partner organization (there's about 200 of them), is pretty thin."
"NetSuite ERP's UI could be improved. There are some features that are very complex that do not have to be. There are some aspects of the solution that could be simplified and this can include the documentation. Since it's a very complex tool, you expect to have great detailed documentation to help you implement it."
"Improvement-wise, it should be more customizable. Currently, you can't enhance the product yourself in terms of development for any applications unless you've got a very strong and big development team. Those are the skills that are in very short supply."
"The pricing is high."
"The solution is not user-friendly and it is complex to use."
"It would be great if they offered localization for Central America."
"There is a lot of room for improvement. Multiple manufacturing features need to be updated on NetSuite. More functionalities need to be added. I think there are a lot of functionalities coming out for warehouse management systems and manufacturing automation via advanced manufacturing functionalities. I think they need to improve a little more on those aspects and make it easier on the scheduling aspect."
"The solution could be more stable."
IBM Maximo is ranked 2nd in Billing Software with 23 reviews while NetSuite ERP is ranked 1st in Billing Software with 33 reviews. IBM Maximo is rated 8.0, while NetSuite ERP is rated 7.8. The top reviewer of IBM Maximo writes "Work order management and scalability enables the businesses' needs to be met". On the other hand, the top reviewer of NetSuite ERP writes "Carries a broad range of applications, specifically in the field services area". IBM Maximo is most compared with ServiceNow, JIRA Service Management, ABB Ability Asset Suite EAM, IFS Cloud Platform and Oracle Enterprise Asset Management, whereas NetSuite ERP is most compared with Oracle Fusion Cloud ERP, NetSuite OneWorld, SAP S/4HANA, Oracle E-Business Suite and Microsoft Dynamics AX. See our IBM Maximo vs. NetSuite ERP report.
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