We performed a comparison between IBM OpenPages and RSA Archer based on real PeerSpot user reviews.
Find out in this report how the two GRC solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The ability to keep a record of internal incidents in the company, and also the monitoring of Key Indicators."
"The content, reporting, and workflow features stand out as the most valuable aspects."
"The product’s interface is very intuitive."
"Enables development of any application, automation of any workflow including the GRC work processes."
"RSA is a very rich application. I like its adaptive suggestion, where based on your users and the class of data, it can actually recommend you the proper control to choose. For example, we have been using PCI DSS as an NIST. So based on application feedback, it will provide you with a suggestion on which control objective needs to be set. Based on that, you can make a decision—you don't need to take the suggestion, but you can customize that particular provided suggestion. RSA Archer's workflow is also good, in terms of process automation."
"The Advance Workflow feature simplifies things."
"The integrated data model of a one-to-many/many-to-one relationship is quite useful."
"Solution is scalable."
"The most valuable features of RSA Archer are the asset management, risk management, and vendor management."
"This solution helped us with the centralization of our governance data, so we could house all of our controls in one place. We could use that central repository of all our controls to build our risk management strategy and our policy and governance. So we could use controls as a central library and build policy, and then build risk management around it."
"RSA Archer has reduced the time and effort required for meetings."
"The solution must allow customization in reporting."
"IBM OpenPages needs improvement in its UI. Currently, it is difficult to see the relationships (associations/parents) between all items unless you click on the item itself."
"I believe there's room for improvement in establishing connections with external information."
"There should be a way to export and get data from the system in PDF or PowerPoint presentation format. This would be a great addition."
"Recently, we made a suggestion for cross references, like for one application to another. There were limitations there, so we're hoping that will be included in the next upgrade."
"The technology's a little outdated."
"There were so many problems that we had found. One time, the search index was not working. We also faced slowness in Archer, but I resolved this issue."
"Its customization features could be better."
"Archer could be improved by having more customization. I'm not sure if the backend processes have API calls and those kinds of seamless integrations, but from the front, some of the solutions are very out-of-the-box. It's not customizable, so that could be a little problematic since you have to use their features. In terms of the backend structure, I'm not too sure because I'm not a developer—I was an end user and product owner of Archer—and I don't quite know the backend and developmental features. But since it's an out-of-the-box solution, sometimes customization was challenging and support was a little problematic because we had to reach out to them all the time."
"In a future release, there should be an option to upload the main data."
"GUI could be improved."
IBM OpenPages is ranked 8th in GRC with 5 reviews while RSA Archer is ranked 1st in GRC with 38 reviews. IBM OpenPages is rated 6.6, while RSA Archer is rated 8.0. The top reviewer of IBM OpenPages writes "Enables us to manage global workflow and users' relationships with the links". On the other hand, the top reviewer of RSA Archer writes "A rich application with good workflow, but search feature needs improvement". IBM OpenPages is most compared with MetricStream, OneTrust GRC, SAP BusinessObjects GRC, AuditBoard and SAS Enterprise GRC, whereas RSA Archer is most compared with OneTrust GRC, MetricStream, Microsoft Purview Communication Compliance, Workiva Wdesk and Snow Governance & Risk. See our IBM OpenPages vs. RSA Archer report.
See our list of best GRC vendors and best IT Governance vendors.
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