We performed a comparison between IBM Resilient and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Security Incident Response solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The most valuable features of IBM Resilient are its flexibility and customization options for incident response."
"It is a stable solution...It is a scalable solution."
"As a whole, the product is stable...Technical support is very good."
"It's really simple and has a flexible interface."
"Its flexibility is the most valuable."
"The initial setup of IBM Resilient is not that complex since my company already has a support license that we use internally. In general, the product's deployment phase is not that complex."
"This is a good solution that we recommend for customers."
"What I like most about IBM Resilient is that it has a complete stack, which means you don't need to use different OEM products because you have all you need under the IBM Resilient umbrella. You don't need to worry much about integrations and components because you're working with tested and proven architecture."
"The detection response and quarantining are very good features."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"Carbon Black Cb Response excels at providing context to indicators when responding to incidents. It allows responders to understand the entire scope of an incident and quickly contain it to minimize impact and disruption."
"The solution does very well as a baseline EDR and provides good process-level management."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"For setup, the server can be given to you as a VM image and with minimal configuration needed."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"The response time of the support is an area of concern where improvements are required."
"The integration could be improved so that it is easy to integrate with other solutions."
"There are shortcomings with IBM Resilient's technical support team that can be considered for improvement in the future."
"The implementation could be a bit simpler."
"This product could be improved with better customization. This product isn't the best on the market like QRadar, but it's actually a good solution. However, some competitors' solutions contain more integration, support, automation, or flexibility."
"The initial setup is complex."
"The product needs a bit more development."
"It is not very straightforward to set up custom integrations, especially with services like Azure. You need an additional server for integration."
"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"The solution's support could be improved."
"The cloud console has a lot of bugs and issues in the analysis part."
"Additionally, it is complex to use, and the pricing should be improved."
"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."
"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."
"Training and education for both partner and customer, including product marketing need to be improved."
IBM Resilient is ranked 4th in Security Incident Response with 17 reviews while VMware Carbon Black Cloud is ranked 2nd in Security Incident Response with 18 reviews. IBM Resilient is rated 7.6, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of IBM Resilient writes "Simple deployment, scalable, but lacking third-party solution compatibility ". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". IBM Resilient is most compared with Palo Alto Networks Cortex XSOAR, Splunk SOAR, ServiceNow Security Operations, IBM Security QRadar and Fortinet FortiSOAR, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Palo Alto Networks Cortex XSOAR, Rapid7 InsightIDR and Splunk SOAR. See our IBM Resilient vs. VMware Carbon Black Cloud report.
See our list of best Security Incident Response vendors.
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