We performed a comparison between IBM SevOne Network Performance Management (NPM) and SCOM based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The single dashboard is a valuable feature."
"We can manage the entire system across the network and troubleshoot the pain points."
"The most valuable feature is the NMS because that's the core of the system. Without the NMS, the other tools aren't that usable."
"The most valuable feature as of late has been the API integration with ServiceNow."
"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."
"The modules and the performance management reports that come with data insights are two of the most valuable features. I also find the reports for Wi-Fi, Netflow, LAN, and WAN for monitoring to be very good."
"The network data collection has been very flexible for us. It's been thorough in areas that were lacking. They have a team that I've worked with to add other pieces to it. So if it's missing something out of the box, they work with me to add it. I was able to collect that data. It's not perfect, but it's pretty thorough."
"Its ability to monitor practically any type of network device via SNMP is most valuable. This is the main functionality that we're using. If a network device exposes a metric, such as interface utilization, SevOne will monitor it for us."
"One of the solution's biggest strengths is its capacity management performance, with out-of-the-box reports through NMS, as well as its ability to collect NetFlow-related data from devices. The collection of network performance and flow data is important because we have many critical business applications."
"With this tool it is interesting to show the info to the client and explain where the traffic is."
"SCOM's most valuable features are the network path feature, reporting, and integration with business intelligence."
"The most valuable feature is the monitoring of Windows and Linux servers."
"It works better than other products I’ve used – namely SolarWinds, which is cumbersome and error prone for web app monitoring. SCOM is not."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"This solution helps our application teams by allowing them to drill further into issues and perform a root cause analysis."
"The product’s auto-remediation feature helps with automation."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"The solution's reporting engine has given me detailed information on which applications or services I've either failed or about to fail in terms of the predictive makeup on Azure cloud."
"The technical support needs improvement."
"The Wi-Fi side needs improvement."
"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."
"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."
"I'm not really sure if this was the software's fault or a server issue, but a couple of years back the disks were failing on our SevOne physical server every month and the server would go down. The secondary server took over from the primary until the disk issue was resolved. That was annoying."
"The tool needs improvement in non-Cisco SD-WAN."
"With the administrative management of the appliance, if some object appears from SevOne because something changed in the network or whatever, then as an administrator you will not be aware. If you are using this object in a report, this object will disappear from the report and you will not be aware of it. So, if you have 1,000 reports, you cannot always check these reports everyday to see if objects are missing or information has disappeared. We don't have any information on alerts, saying that something is happening there and maybe we need to take action. If an object was replaced by another one, or if a link was replaced by another one, then the graph needs to be changed because it doesn't exist in the graph anymore. However, we don't have this information."
"The GUI: both the dashboard/user view and the admin tool."
"Some similar solutions offer end-to-end visibility."
"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."
"Then there is also an issue with capacity and limited space. That is something that needs to be improved."
"The console feature is very poor, and it would be very good for us if this were improved."
"The solution’s initial setup is difficult."
"I would like to see them improve their network monitoring."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"Direct integration with third-party tools, like ticketing systems, is lacking but would be beneficial."
"It'll help if they can provide real-time or closer to real-time monitoring."
"All of the areas of reporting are very bad and need to be improved."
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IBM SevOne Network Performance Management (NPM) is ranked 39th in Network Monitoring Software with 53 reviews while SCOM is ranked 10th in Network Monitoring Software with 78 reviews. IBM SevOne Network Performance Management (NPM) is rated 8.4, while SCOM is rated 7.8. The top reviewer of IBM SevOne Network Performance Management (NPM) writes "We can get a new vendor certified and monitored in our system significantly faster than before". On the other hand, the top reviewer of SCOM writes "Has a good reporting engine, but its monitoring of the cloud-based environment could be improved". IBM SevOne Network Performance Management (NPM) is most compared with Instana Infrastructure Monitoring, LogicMonitor, SolarWinds Network Device Monitor, NETSCOUT nGeniusONE and Splunk Enterprise Security, whereas SCOM is most compared with Dynatrace, Zabbix, Datadog, Nagios XI and ManageEngine OpManager. See our IBM SevOne Network Performance Management (NPM) vs. SCOM report.
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