We performed a comparison between IFS Cloud Platform and Microsoft Dynamics 365 Business Central based on real PeerSpot user reviews.
Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The financial posting controls are quite handy. The user interface is really friendly, highly flexible, and pretty intuitive for end users."
"Individual user profiles that can be configured as templates to minimize data entry."
"The most valuable feature is the distribution module."
"All the modules are valuable in their own right, but everything has to go through the ERP. IFS has done an excellent job integrating the various modules to complete these processes. My expertise is in the finance module, but I have used the other verticals. It's an all-around good product."
"The product is quite flexible."
"Feature-wise, I like the way it provides inventory details...It is a stable solution."
"What I like about IFS Applications is that it's easier to use and implement than SAP. I also like that the IFS Applications team is more flexible than the SAP team."
"The main reason for the ERP project was to bring together our fourteen sites, which had until then worked in separate silos."
"We are getting more features after switching to Microsoft 365."
"The most valuable feature of Microsoft Dynamics 365 Business Central is cloud accessibility."
"It's quite reliable, and there's a good local provider who can adapt the solution for tax issues."
"It is easy to use, and it works very well for small-scale companies."
"The solution is easy to use, flexible, and customizable."
"The most valuable feature of Microsoft Dynamics 365 Business Central is the Teams application. I use Teams to share documents amongst my team members, have meetings, and talk to them."
"The most valuable features of Business Central for me are its seamless integration with Power BI and the ability to create customized reports."
"The customer support is good. The first level of support agent in every case was able to solve the problem very quickly."
"I have seen that one of the areas that my company has identified for improvement might be the rental management capabilities within the solution."
"We would like to see AI-driven CSI functions built into the tool that would allow us to quickly tie our improvement goals to metrics and activities, so Assyst will suggest the next steps to help us get closer to our goals."
"I'm a business analyst, so I do a lot of customer-facing work. I take calls from businesses I have to troubleshoot. One thing that bugs me is the error messages you get from IFS. If I get an error message, I have to dig to find the cause because, often, the error message doesn't precisely describe the problem. It'll hint about where the problem lies, but you have to work to find the root cause. It doesn't help in my situation. You expect an error message to point to the field or what is causing the issue."
"Some kind of bot assistance, some kind of artificial intelligence to help people solve the problems, would be interesting."
"Ability to place approval check-points in the custom workflow, so clients can decide what they want it."
"The support provided by IFS Applications has room for improvement. I'm based in Poland, and when my company had an issue, finding people from IFS to give my company the support it needed was difficult."
"The CRM was shaky and although this improves in Apps 10, there is room for improvement."
"The solution's initial setup process was complex...The technical support my company receives from the implementation partners of the solution is not that great."
"Microsoft Dynamics NAV could improve the reporting."
"Some of the control aspects such as auditing can definitely be improved. For example, auditing is not very easy, and the user permissions are complicated."
"For a big company like us with millions of transactions, the scalability isn't enough."
"The solution could include the retail tool in the native version."
"If Microsoft made some of the security setups a little easier to work with, that would be a significant improvement. The warehouse management features could also use some work. We had to buy third-party software to make NAV's warehouse management and security more usable and functional."
"I think Microsoft should improve on the process of how the user decides on a business workflow. For example, there may be some kind of drag-and-drop interface that lets us decide for ourselves how to develop the business workflows that fit our purpose."
"The reporting tool has room for improvement."
"I wouldn't say that Microsoft Dynamics is very scalable."
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IFS Cloud Platform is ranked 9th in ERP with 29 reviews while Microsoft Dynamics 365 Business Central is ranked 3rd in ERP with 62 reviews. IFS Cloud Platform is rated 7.8, while Microsoft Dynamics 365 Business Central is rated 8.2. The top reviewer of IFS Cloud Platform writes "Robust, customizable, and modern". On the other hand, the top reviewer of Microsoft Dynamics 365 Business Central writes "Easy to deploy, extremely stable, and highly scalable". IFS Cloud Platform is most compared with SAP ERP, SAP S/4HANA, Oracle E-Business Suite, IBM Maximo and ServiceNow, whereas Microsoft Dynamics 365 Business Central is most compared with SAP S/4HANA, Microsoft Dynamics AX, SAP Business One, SAP ERP and JD Edwards EnterpriseOne. See our IFS Cloud Platform vs. Microsoft Dynamics 365 Business Central report.
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